屋上バー

1521ホテル&スパの口コミ

4.5 out of 5
1521ホテル&スパ
3 M.L. Quezon National Highway, Lapu-Lapu, Central Visayas

口コミ

8.8

非常に良い

評価 10 - 172 件の口コミ中 110 件が非常に良い" "
評価 8 - 172 件の口コミ中 32 件が良い" "
評価 6 - 172 件の口コミ中 19 件が普通" "
評価 4 - 172 件の口コミ中 7 件が不満" "
評価 2 - 172 件の口コミ中 4 件が非常に不満" "

9.0/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Tomohiro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Kyoka

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
セブ旅行初めてで、こちらで初めてのホテルとして利用させていただきました。他の方のレビューでも書かれていたのですが、初めから最後まで文句なしのホテルでした! 早朝のフライトでホテルに着いたのが大体7時くらいでした。チェックインが15:00〜でしたが、1人1500円払えばチェックインができよく対応していただけました!とにかく、フロントの方の対応がとてもよく、気持ちが良かったです! プライベートビーチまでは、無料シャトルで10分くらい!朝の9時45分に出るシャトルバスにのり、大体3時間半ほど遊んでホテルに帰ってきました! プライベートビーチはとっても清潔感があり綺麗で全力で楽しめました!プライベートビーチについたらタオルもくれましたし、飲み物もそこに売っていました! お部屋は、シャンプーリンスボディーソープ、歯ブラシのアメニティがありました。 外にある近くのお店でカラオケ?の音が夜まで聞こえてましたが、そこまで気にならず疲れていたので爆睡できました。 ホテル完備のレストランで朝食を食べました! ビュッフェの味も美味しくレストランで働く方もとても親切で大満足でした! ホテル内にあるプールは夜にライトアップされていて音楽も流れ楽しい雰囲気です! ホテルの周りは、ローカルな感じで屋台?みたいなお店が多いです。車で5分くらいいけば、カフェやご飯屋さんがたくさんあります。SMモールまでは車で片道30分でした。小さいショッピングモールはもっと近くにありました。 セブが初めてだったので、不安でしたが、とっても楽しい旅行になり感謝しています! ありがとう!!
Rizaからの返信 (投稿日 : 2024 年 5 月 9 日)
Hi, Kyoka. Thank you for choosing our services at the 1521 Hotel+Spa. We appreciate the time and effort you have taken to provide us a valuable feedback. We firmly believe that feedback like yours help us in our efforts to give each and every guest a delightful stay. Best,

8/10 (良い)

Takumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 4 日)
Hi, Takumi.Thank you for taking the time to send us feedback. We are very much happy that you have given us good rating.We hope to welcome you again.

10/10 (非常に良い)

HAYATO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
最高!!セブで一番のホテル!!
2024 年 2 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 26 日)
Hi, Hayato.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 (非常に良い)

NAYU

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
空港からのアクセスもよく、綺麗で過ごしやすかったです。
2024 年 2 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi, Nayu.We are glad to know that you had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. Continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best Regards,

4/10 (不満)

TOMOYASU

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 26 日)
Hi, Tomoyasu.Thank you for choosing our services at the 1521 Hotel+Spa. We'd like to know more about your recent experience with your stay. Best,

6/10 (普通)

Mie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋はきれいで広くて良かったです。ホテルの前のビーチがゴミだらけで汚かったのがちょっと残念。スタッフの方は親切でした。空港にも近くて便利です。
2024 年 1 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi, Mie.Thank you for taking the time to send us feedback. It is always our pleasure to provide great service to our valued guest like you. We will be coordinating closely with the local office to help us maintain the cleanliness of the area since it's public.Thank you Best,

10/10 (非常に良い)

Ito

2024 年 1 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 26 日)
Hi, Ito.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay and continuous training to our staff is our utmost priority to ensure high quality service which you deserve.Looking forward to see you again, soon.Best,

8/10 (良い)

TAKAYUKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Rizaからの返信 (投稿日 : 2024 年 1 月 16 日)
Hi, Takayuki.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

10/10 (非常に良い)

YUKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2023 年 11 月 9 日)
Hi, Yuko.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to have received your perfect scores from your previous experience with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to welcome you back again. Best,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2023 年 9 月 28 日)
Hi, Thank you for taking the time to send us feedback. Your satisfaction is our priority. Best,

10/10 (非常に良い)

MIWA

2023 年 9 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2023 年 9 月 23 日)
Hi, Miwa.Thank you for taking the time to send us feedback. We are very much happy that you have given us a perfect score.

10/10 (非常に良い)

HIROSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi, Hiroshi.Thank you for taking the time to send us feedback. We are very much happy that you have given us a perfect score. It is overwhelming.We hope to welcome you again.Best,

10/10 (非常に良い)

YOHEI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいホテル
チェックインからチェックアウトまで、一つも不満に思う事はありませんでした。 親切でフレンドリーなフロント、清潔な部屋、綺麗なプライベートビーチ、プール、美味しい朝食でとても満足しました。 プライベートビーチとプールは写真のイメージより少し狭く思いましたが、それでも清潔だったので満足いくクオリティでした。 夜中にチェックアウトして、20分程度で空港に到着。空港に近いエリアに泊まろうと思った時にはベストな選択肢だと思います。
2023 年 8 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2023 年 8 月 19 日)
Hi, Yohei.We Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel+Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We are glad to know that you had a wonderful stay with us and that our staffs were able to attend to your needs keenly. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with my team and they were pleased to hear about this.We hope to welcome you again.Best,

10/10 (非常に良い)

takeo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 5 泊滞在
Rizaからの返信 (投稿日 : 2023 年 8 月 19 日)
Hi, Takeo.We Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel+Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.Best,

6/10 (普通)

Mari

家族旅行
良かった点 : 清潔度、客室の快適度
リーズナブルなホテル
レストランが快適です。 プライベートビーチはレストランがやっていないのと、現地から個人でタクシーを呼ぶことは駄目だそうでした。
2023 年 8 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2023 年 8 月 19 日)
Hi, Mari.We apologize if you were dissatisfied about transportation services in our area. We were hoping that you asked our assistance during your stay. Please know that we would be happy to help.We appreciate you taking the time to give feedback.

10/10 (非常に良い)

Jody

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel, nice restaurant and comfortable spa. Rita gave a great massage!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Steven Larn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Property was Nice, well cared for, and Comfortable. But what I enjoyed most, was the Old Fashioned Family Home Feel. It felt like more than just Serving the Customer... it Felt Like being Welcomed into someone's Home. The kind of feel you expect from a Bed & Breakfast, not a Hotel & Spa. In my Room it was Comfortable...outside my room it was Cozy.
2024 年 4 月に 22 泊滞在

10/10 (非常に良い)

Travis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is brand new. It is very well built. The rooms are large and have all the essentials one would need. The internet is very fast. There is nice pool in the middle of the hotel which is good for laps and relaxation. There is also a shuttle to the beach as well. There is an onsite restaurant. I really enjoyed the service at the restaurant Rosalia was amazing. She was always attentive and happy. She really made the arugula salads, soups and blt sandwichs even better than they were by themselves. I would definitely recommend this hotel if you need to stay near the airport or just need a relaxing escape
2024 年 5 月に 1 泊滞在

8/10 (良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service is great. Kindness and room condition was very clean

8/10 (良い)

Kasumi

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The therapists and staffs were so good!
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Tyson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All staff members were amazing. Room nice and clean.
2024 年 4 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Tyson.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to welcome you back again. Best,

10/10 (非常に良い)

Jeff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place is amazing. Will definitely go back. Management and staff are so good. Love this place. 😎♥️💯
2024 年 4 月に 13 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Jeff.We are glad to know that you had a wonderful stay with us. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. Your feedback was shared with the rest of my 1521 Hotel + Spa Family, they are as pleased as I am. We hope to be of service to you again. Best,

8/10 (良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was helpful and friendly. Property lack transparency in communication about their beach location. This location is nothing more than a pool in full sun off a boat launch.
2024 年 4 月に 5 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Bruce. Thank you for taking time to send us feedback. We apologize if you were inconvenience during your stay. Please note that detailed information has been properly cascaded and documented. Upon reservation, you receive an automated message providing you data, including information about The Beach extension as well as the amenities and facilities you can enjoy while staying with us. Again, we appreciate your feedback. Thank youBest,

10/10 (非常に良い)

Sunny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Gets all the basics right
2024 年 4 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Sunny.Thank you for taking the time to rate us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your feedback in our continuous effort to provide friendly and efficient service.We look forward to welcome you again. Best,

10/10 (非常に良い)

Coty

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel. For the price you cannot beat it
2024 年 4 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Coty.Thank you for taking time to send us feedback. We are glad that you find it a good value for money. It's nice to hear someone who appreciates the things that we are aiming to be of high quality all the time. Best,

10/10 (非常に良い)

Rob

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is absolutely fantastic! Great experience. The beach and pool area was great! The staff there was great with my large Filipino family! Lunches were excellent! The lifeguard on duty was excellent having to watch my nieces and nephews! I definitely will go back and stay at this hotel! The staff makes this hotel great!
2024 年 4 月に 4 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
HI, Rob.Thank you for taking the time to send us feedback. We are glad that you are satisfied with our service. It is very heartwarming that you appreciated our service . We are very much delighted to have received a confirmation of good feedback for our genuine service. We look forward to welcome you and your family again. Best,

8/10 (良い)

Sheldon

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wish we could stay a little longer in the property, but we need to depart for another destination.
2024 年 4 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Sheldon.We are glad to know that you had a wonderful stay with us. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. Your feedback was shared with the rest of my 1521 Hotel + Spa Family, they are as pleased as I am. PSPlease stay longer on your next visit. See you Best,

10/10 (非常に良い)

Coty

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The say at 1521 has been better than other hotels we’ve stayed at in Lapu-Lapu for a fair price! The staff greets you with a welcome drink and always great you any time you go downstairs. The restaurant is affordable and has excellent food options! We traveled with toddlers and it was seamless. Our kids are picky eaters and asked for the spaghetti every night, they enjoyed the pools, and the wifi connection is amazing.
2024 年 4 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Coty.Thank you for taking the time to send us feedback. We are glad that you are satisfied with our service. It is very heartwarming that you appreciated our honest gesture, as well. We are delighted to hear that the children loved our food options at Joey's Table especially our spaghetti. Your comments are valuable to us in our continuous effort to give you friendly and efficient service. We hope to welcome you back.Best,

10/10 (非常に良い)

Marilis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, super close to the airport. The staff was really nice and my room was spacious and clean. I would consider staying here again and would definitely recommend it to others.
2024 年 4 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, Marilis.Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel + Spa. Rest assured that proper maintenance are being done for us to give you high quality service. We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to see you again. Best,

8/10 (良い)

Florame

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i like it, very convenient location for airport transfer.. love thier beach extension, it would have been better if it is together though.. I'd recommend more option for lunch/dinner menu..
2024 年 3 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi, Florame.Thank you for choosing our services at the 1521 Hotel+Spa. We are delighted to hear that your recent experiences have been positive. Rest assured that we have noted your recommendations for more food options.We sincerely value your comments in our continuous effort to provide friendly and efficient service.We hope to welcome you back again. Best,

10/10 (非常に良い)

Raul Garcia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff that really make sure you get where you need to and make sure to answer any question you have.
2024 年 3 月に 7 泊滞在
Rizaからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi, Raul.We are glad to know that you had a wonderful stay with us and that our staff were able to attend to your needs. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with my team and they were pleased to hear about this.Best,

8/10 (良い)

Genevieve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Rizaからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi, Genevieve.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 (非常に良い)

James

2024 年 3 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 5 月 4 日)
Hi, James.Thank you for taking the time to rate us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your feedback in our continuous effort to provide friendly and efficient service.Best,

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi, Craig.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 (非常に良い)

MICHAEL

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
1521 is a great place to stay on Mactan. The rooms are simple, clean and comfortable. The staff is incredibly nice and helpful. The private beach property is beautiful and easy to access with the shuttle service. I am a big fan of the massage studio on the top floor. The therapists do a great job and it is so convenient to be just a few minutes walk from any room in the hotel. I have stayed at 1521 a few times and will keep coming back!
2024 年 3 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi, Michael.Thank you for your kind words. Knowing that we've been able to make a positive contribution to your experience fills me with great joy. It's guests like you who make what we do so rewarding. We hope to welcome you again in the not so distant future. Best,

8/10 (良い)

Brandon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel great service
2024 年 3 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 29 日)
Hi, Brandon.Thank you for taking the time to tell us about your recent experience while staying at 1521 Hotel + Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.Best,

10/10 (非常に良い)

Yutaka

良かった点 : 清潔度、スタッフとサービス
Beach side pool was so relaxing
2024 年 3 月に 8 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 29 日)
Hi, Yutaka.We are glad to know that you had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. We look forward to welcoming you again. Best,

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 29 日)
Hi, Jay.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

8/10 (良い)

Thomas、Trumbull

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bathroom was nice but the shower was open and had no door or curtain. The water pressure was excellent and the hot water worked well in the shower. I didn't like that I was emailed the swimming pool was closed after I booked 2 rooms for 3 nights and the pool reopened the day after I left. They offer an airport shuttle but it's not free. There is not much area to sit outside; the lobby is very small. I did like that the front lobby had nice fresh air coming in from outside. The coffee machine's power cord was too short and we had to move it to the desk to plug it in. They needed an extra outlet; I had to unplug the TV to plug in my personal laptop because the other outlet had a different type of plug. The nightstand clock in my room was broken. The AC was very good and adjustable. The beds were cleaning and comfortable. The cleaning people should automatically replace the towels and tissue in the bathroom during the day without the customer having to request it.
2024 年 3 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 20 日)
Hi, Thomas.Thank you for taking the time to provide feedback. It is always our pleasure to offer excellent service to our valued guests, like you. We apologize if you experienced discomfort during your stay. Please be informed that we are actively noting your concerns with the hope of addressing them soon. The unavailability of our atrium pool was an unforeseen incident. For this reason, we have provided trips to and from The Beach by 1521 Hotel + Spa for all guests to ensure enjoyment and relaxation. Rest assured that proper maintenance is conducted regularly to ensure an enjoyable stay for you.Furthermore, we appreciate your honest feedback.Best,

8/10 (良い)

Rodney、San Antonio

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was there for eight days, and no change in bedding despite being told they would every three days.
2024 年 3 月に 8 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi, Rodney.Thank you for taking the time to send us your feedback. It is always our pleasure to provide excellent service to valued guests like you.Please understand that all departments must follow proper procedures to ensure consistently outstanding service. Rest assured, we continuously provide training to maintain this standard, with cleanliness being a top priority.Furthermore, we sincerely appreciate your honest feedback.Best,

10/10 (非常に良い)

Mohamed

2024 年 3 月に 3 泊滞在
Rizaからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi, Mohamed.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 (非常に良い)

mayumi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are very friendly and respectful! They are also very helpful with every needs we have- toilet paper, charger! Thanks
2024 年 3 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi, Mayumi.Thank you for taking time to send us feedback. It is always our pleasure to provide great service to our valued guest like you. Rest assured that proper maintenance to all facilities are being done regularly to provide excellent experience to our valued guest like you. We hope to see you again. Best,

6/10 (普通)

Tage

良かった点 : スタッフとサービス
2024 年 3 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 29 日)
Hi, Tage.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

10/10 (非常に良い)

Pauline

良かった点 : 設備とサービス
i liked the location being so close to the airport.. the staff are very helpful and nice. the room and surroundings are clean...
2024 年 3 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi, Pauline.Thank you for taking time to send us feedback. It is always our pleasure to provide great service to our valued guest like you. Rest assured that proper maintenance to all facilities are being done regularly to provide excellent experience to our valued guest like you. We wish to be of service to you again. Best,

10/10 (非常に良い)

Madeline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I absolutely loved this hotel. The rooms are spacious, clean, quiet and air conditioned. There is a pool, spa & restaurant in the hotel. I booked this for a day I knew I did not want to leave my hotel, and I didn’t have to! The food was amazing, the staff were all very helpful and kind, and my massage was very impressive. Would stay again!
2024 年 2 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi, Madeline.We are glad to know that you had a wonderful stay with us and that our staff was able to attend to your needs. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with my team and they were pleased to hear about this. Please know that we always take pride of our dining offers. Once again, thank you for your feedback and we hope to welcome you again in the not too distant future.Best,

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi, Brian.We appreciate you taking the time to rate your experience while staying with us. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best,

8/10 (良い)

Jean Pascal

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was nice, new, and clean with sea view, the big bed is very comfortable. The small pool at hotel was not clean (need new seats, more plants…. and to go to the beautiful one we can see on the web, pool biggest, sea view with nice garden and sunbed you have to take a bus 15minutes ! It’s not a problem but they have to explain it down the picture of the online booking is not at the hotel ! But 15 minutes by bus The road is very noisy, I sleep well just because of my airplug if you don’t have that ! AC (noising) and the traffic don’t allow you to sleep. Breakfast is worst, so basic, restaurant js beautiful but…they have to propose more things… croissant, more choice. Staff is very kind, free massage 15 minutes, and very helpful.
2024 年 3 月に 1 泊滞在
Rizaからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi, Jean.Thank you for taking the time to provide feedback. It is always our pleasure to offer excellent service to our valued guest, like you. We apologize if you missed the information that The Beach is approximately 10 - 15mins. from the hotel. Please know that we always ensure that guests are well aware of the distance by sending prompt messages upon confirmation of your reservation, information are also evident on our page. We appreciate your honest feedback. We sincerely hope that you will visit us again. Best,

10/10 (非常に良い)

Maria nenita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location and services were excellent! Quality excellent. Highly recommended.
2024 年 2 月に 4 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 26 日)
Hi, Maria Nenita.We genuinely value your feedback, as it plays a crucial role in our continuous efforts to provide friendly and efficient service. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Best,

10/10 (非常に良い)

Amel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Accueil excellent. La carte du restaurant de l’hôtel est variée et c’est super bon.
2024 年 2 月に 2 泊滞在
Rizaからの返信 (投稿日 : 2024 年 2 月 26 日)
Hi, Amel.We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. Also, we want you to know that we take pride of our dining offers, good feedback such as yours is very heartwarming.We have shared your feedback with the rest of the 1521 Hotel + Spa Family, most especially our Chefs, they were pleased to hear about this.Best,