Search Vacation Homes in Lansing

"Nice. Rx"

"Front desk staff was super nice. The room was clean "

"Excellent rooms clean and comfortable. Staff very attentive and courteous."

"Room was lacking in amenities no robes as listed or the biggest no coffee pot. This is our 3rd stay at the fontaine and I regret to say we will probably chose a new hotel for next years event. "

"Everything was great 👍👍"

"The internet and AC were great, our in-room phone did not work, and the side tables were very dusty. We also didn't have enough towels, only 2 for 2 people. Couldn't call for room service on room phone, had to use personal phone. Asked for more towels and pillows and were told we needed to come down to the desk to retrieve them. Also, couldn't find hairdryer, eventually after searching everywhere, found it inside the draw safe, so random. The room service food was pretty good, but pricey. The menu had a happy hour price which I specifically mentioned while order, but when food was delivered the bill had a $5 delivery fee which was told on phone no fee. Asked the delivery person how come we weren't charged happy hour prices, he said that was only for dine in. Wish someone would have called back to let me know this prior to processing our order. "

"Clean room wonderful customer service great location. "

"Center of city"

"Upon checking in we knew we were expecting severe storms and possible tornados. We asked the check in staff where we go for shelter. First they did not understand what we were asking. Finally they asked another staff and she responded we have a basement but it going to be fine. However, at 11:40 the tornado sirens sounded and they did not have shelter for us. Did not tell us anything. We stayed on the main floor in the hallway, however there was glass everywhere. Very unsafe. Then our room had no cold water at all. Nothing happened when you you turned it on. So no shower as they water was so hot you could not stand in it. Our phone to call the front desk was also broken. Then when we tried to adjust our heating/cooling unit it would not adjust. Our room stayed 75 degrees all night. I did call them and they came an changed 1 of the 2 batteries in the thermostate then told us they hotel does not allow you use the a/c during winter? I am requesting a refund. This place needs closed down. "