Imperial Swan Hotel & Suites

Property class: 3

Choose dates to view prices

Located close to Family Fun Center and Lakeside Village, Imperial Swan Hotel & Suites provides a conference center and a restaurant. Guests can connect to in-room WiFi.

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Royal Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Royal Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

A neatly made bed with white linens in a hotel room.

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

A neatly made bed with white linens in a hotel room.

Suite, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Royal Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Lakeland, Imperial Swan Hotel & Suites is in the city center and near the airport. The area's natural beauty can be seen at Veterans Park and Washington Park, while Family Fun Center and SkateWorld are popular area attractions. Looking to enjoy an event or a game? See what's going on at RP Funding Center or Publix Field at Joker Marchant Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Lakeland travel guide
Map
33813, FL, Lakeland, 4141 S Florida Ave

What's nearby

  • A lakeside park with a walking path, palm trees, and a dock extending into the water.
    Lakeside Village
    4 min drive - 4.0 km
  • Bowlero Lakeland
    3 min walk - 0.3 km
  • Family Fun Center
    19 min walk - 1.6 km
  • Dog Leg Woods
    4 min drive - 2.8 km
  • RP Funding Center
    12 min drive - 7.9 km

Getting around

  • Lakeland Station
    17 min drive
  • Lakeland Intl. Airport (LAL)
    13 min drive

Restaurants

  • Chick-fil-A
    12 min walk
  • Taco Bell
    14 min walk
  • Chipotle Mexican Grill
    16 min walk
  • Texas Roadhouse
    12 min walk
  • Ling's Buffet
    5 min walk

About this property

Imperial Swan Hotel & Suites

  • Hotel near Lakeside Village
  • Located close to Family Fun Center and Veterans Park, Imperial Swan Hotel & Suites provides a conference center and a restaurant. Guests can connect to in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Access to a nearby health club, 5 meeting rooms, and an elevator
    • ATM/banking services, wedding services, and a computer station
    • A TV in the lobby
  • Room features
  • All 168 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like WiFi.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with deep soaking tubs and hair dryers
    • Refrigerators, microwaves, and electric kettles

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Frequently asked questions

Does Imperial Swan Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

Is Imperial Swan Hotel & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Imperial Swan Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.0 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Imperial Swan Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Imperial Swan Hotel & Suites located?

Located in the heart of Lakeland, this hotel is 1 mi (1.5 km) from Family Fun Center and within 3 mi (5 km) of Lakeside Village and Veterans Park. Polk Museum of Art and RP Funding Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Imperial Swan Hotel & Suites Reviews

4.2

4.6

Cleanliness

7.0

Location

5.0

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 1000 reviews
Rating 8 - Good. 90 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 185 out of 1000 reviews
Rating 2 - Terrible. 503 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

The staff was so welcoming and helpful! Great customer service! Spacious room and pet friendly which is a BONUS!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

The only thing wrong with the room was that the light at the entrance at the door was out. Otherwise, it was a clean comfortable room. The fridge worked and so did the microwave. The front counter clerk was friendly, knowledgeable and quick at her job.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough for the price paid.

Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Pretty decent place for the money compared to other places around Lakeland. Older facility, but no issues with the room at all. Pretty large facility, and I may have been the only one staying there. Internet was slow and no real amenities at the hotel. No management or representative in the building between 10 PM and 10 AM. Was a very quiet place to stay.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down, dirty, and in desperate need of repairs. 1st room had broken shower. Staff was kind about moving us to a different room. It was very inexpensive, so I know not much can be expected.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The property on the outside was clean the lobby qas nice but when we went up to the elevator the 2nd floor was horrible. There was trash everywhere all up and down the hallways, trash bags piled up stacked 3 to 4 bags high. Yhere was a taped blue checkmark on the outside of out door. When we walked in we had 2 double beds neither one had a bedframe. No microwave. We tried to plug the phone charger in and there was food wrappers and candy from the last person who stayed there beside the end table. The remote control batteries were held un by scotch tape. We paid $150 to stay and were extremely disappointed then found out it was non refundable.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet, clean hotel.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was good!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at the front desk was so sweet and accommodating. Great multi-tasker! I will stay at this property again!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
They got me in when I really needed it and were really pleasant.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The lady working desk when checking in was very friendly and helpful. Any employee that I came into contact with was helpful.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
Love it
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Great
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Remodeling
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
It was okay
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned.
Verified review

2/10 Terrible

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hurricane horrible

The hotel was horrible,
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, worst experience ever
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Did not have someone at the front desk to check us in. Hotel run down
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place at all!!!
Stayed 1 night in Jul 2024