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ムスコカウォーターフロントリトリートの口コミ

3 out of 5
ムスコカウォーターフロントリトリート
1091 Dwight Beach Rd, Lake of Bays, ON

口コミ

8.4

とても良い

評価 10 - 26 件の口コミ中 15 件が非常に良い" "
評価 8 - 26 件の口コミ中 4 件が良い" "
評価 6 - 26 件の口コミ中 3 件が普通" "
評価 4 - 26 件の口コミ中 3 件が不満" "
評価 2 - 26 件の口コミ中 1 件が非常に不満" "

8.4/10

清潔度

8.6/10

設備とサービス

8.0/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

8/10 (良い)

Jagjyot

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice & Quiet. Cozy stay. Right in front of the lake. Property had bbq which was clean. Recommended.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Michael

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place right next to the lake of bays. The wood burning fireplace was perfect We will be back next year for sure
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、客室の快適度
Recommended.
Good stay. Clean. Comfortable. Lots of amenities. Good service.
2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Hans

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 3 泊滞在

8/10 (良い)

Kiyoko

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Cozey and pre stocked with the essentials making it very easy if you forget little things. You don’t have to worry about toilet paper or towels as they do provide this!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Avinash

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
One of the best properties I have stayed at in Muskoka! Kudos to the team managing all communications.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Sarah

良かった点 : 施設のコンディションと設備
We stayed at the Tumble inn at the waterfront retreat for 1 night. I must say it was a cozy place with a such a beautiful surrounding. I would recommend this place to anyone who’s looking for a cozy and comfy place to stay at in Muskoka!
2023 年 10 月に 1 泊滞在
Muskoka Waterfront Retreat Managementからの返信 (投稿日 : 2023 年 10 月 18 日)
We are glad that you enjoyed your stay and hope to see you again soon!

10/10 (非常に良い)

James

良かった点 : 清潔度、客室の快適度
2023 年 9 月に 4 泊滞在

4/10 (不満)

Farooq

気になった点 : 清潔度
Bedroom was in great condition. The sofa in living area had many stains and the washroom had that humid basement odor.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Ronald

良かった点 : 清潔度、客室の快適度
This is absolute gem. I couldn’t of asked for a better place to stay. 1 million percent recommend this resort. Everything all in one. So impressive. We will be back in a month for sure
2023 年 8 月に 1 泊滞在

8/10 (良い)

Micheal

We found the room quite comfortable Could you use a better couch and higher toilet . Kitchen was nice and beds super comfortable. Good start to property A little bit of a tripping hazzard .
2023 年 8 月に 4 泊滞在

4/10 (不満)

sotopa

2023 年 8 月に 2 泊滞在

8/10 (良い)

Gregory

2023 年 7 月に 1 泊滞在

6/10 (普通)

Jade

小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
We made the reservation only 4.5 hours in advance on expedia and the property wasn't ready for us when we arrived. We had already had a long travel day (had to book this last minute when we blew a tire on the highway). We entered the room and it was dirty and clearly not cleaned after the last use. They came and cleaned it but left the floors soaking wet so we had to dry them ourselves with towels because it was gross. The air conditioner made a loud buzzer noise (think arena hockey buzzer) every few seconds so we couldn't use it which left our room damp and warm. We messaged the staff for help but no one responded. We finally got the AC running ourselves the next day but it still would do a loud buzzer noise every 20 min or so which was terrible with a napping toddler. We were in the lower unit so when the upper unit vacated and was being clean, staff were so loud , scrapping furniture across the floor and walking like elephants while our toddler was napping and then the AC was going off every so often- what a nightmare. Although we had those issues, dwight beach was amazing, very family friendly. We liked the proximity to huntsville as well for shopping and dining. There is a private beach with the resort but we preferred the public one. We would stay again, however, only if a full cottage was available. Not in one of the rooms with the kitchenette again due to upper neighbour noise.

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、設備とサービス
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Avijit

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The place was in excellent condition, very quiet, options with amenities are unbelievable. Definitely coming back here.
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Frank、BOYNE CITY

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location is great in between Huntsville and Algonquin Park. Very quiet area and a nice location near the lake. Comfortable accommodations with a small but nice kitchen area in the chalet units. The beds are very nice with great pillows.Wireless internet was fast and always worked. The grill on the patio was nice to have. Would definitely consider staying here again when visiting the area in the future.
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Carlos、Milton

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We liked the property a lot. It has beautiful sightseeing and cabins are clean, comfortable, well equiped and renovated. Huntsville is close enough to go and have a nice dinner. Hall has a lot of board games to have a good family time. Definitely it's worthwhile. Looking forward to go back
2023 年 5 月に 2 泊滞在

4/10 (不満)

Carsten

グループ旅行
気になった点 : 設備とサービス
Muskoka Waterfront Retreat 1091 Dwight Beach Rd, Dwight, ON P0A 1H0, Canada Urlaub an einem sehr schönen See. Tolle Lage und ende April sehr ruhig. Es gibt Holz für den Kamin und einen Gasgrill auf der Veranda. Es könnte nicht schöner sein. Über Expedia gebucht bei besten Bewertungen. Doch wie diese erreicht wurden ist mir rätselhaft. Bei einem Haus mit 2 Zimmern für bis zu 4 Personen (2 x Kingsizebetten) und einem Preis von über 200 Can$ pro Nacht habe ich in der Nebensaison mehr erwartet. Angefangen hat es mit der Reservierungsnachricht bei der Ankunft. "Sie haben 4 und 5 Nächte gebucht" - Nein, es waren 6 Nächte. Nachdem ich angekommen war und meine Reservierungsbestätigung noch einmal gemailt hatte, hat man sich entschuldigt. Trotzdem 60 Minuten Herzrasen. Habe ich ein Buchungsproblem? Die beiden Schlafräume sind so schmal, dass man die Betten verschieben muss um die Tür auf oder zu zu bekommen. Allerdings ist das Verschieben des Bettes nur auf Kosten des Zugangs zu einer Seite möglich. Der Boden im Hauptraum ist bogenförmig mit deutlichem Gefälle. Der Bezug der Bettdecke besteht aus 2 Bettlaken. Eines oberhalb und eines unterhalb. Wie ein Sandwich. Ein Bezug sieht anders aus. Der Boden hatte Flecken von einer zuckerhaltigen Flüssigkeit, der Tisch war sandig und der Backofen alles Andere als sauber. Für die Endreinigung, die nicht oder nicht gründlich gemacht wird, muss man extra zahlen. Ich kenne die Vorstellung anderer Gäste nicht, aber bei dem Preis in d
2023 年 4 月に 6 泊滞在
Muskoka Waterfront Retreat Managementからの返信 (投稿日 : 2023 年 5 月 4 日)
Hi Carsten, Thanks for taking the time for the review and we are glad you enjoyed the retreat however I want to clarify a few things. You had made two reservations through Expedia for two different lengths and that is why we reached out to confirm which one you wanted to keep. I do apologize for the cleanliness issue with the room as that is not our standard however, we did not know about the issue until now. I wish you would of reached out to us during your stay and we could have rectified the issue while you were on site. We hope to have you back again sometime.

2/10 (非常に不満)

Asma

2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Sophie

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great shorefront spot. Clean and spacious room.
Muskoka Waterfront Retreat Managementからの返信 (投稿日 : 2023 年 4 月 7 日)
We are glad that you enjoyed your stay with us and hope to see you again soon!

6/10 (普通)

Mimma

カップルで旅行
気になった点 : 清潔度
Cabin was not cleaned as would be expected, as per their documented cleaning checklist. Area around the cabin was not cleared of snow and ice and made it difficult to access.
2023 年 3 月に 1 泊滞在
Muskoka Waterfront Retreat Managementからの返信 (投稿日 : 2023 年 4 月 4 日)
I wish that you would have mentioned there was a cleanliness issue with your cabin when we met on site. We discussed the ice/snow situation with your knees and I offered you another room but you chose to stay in your cabin. We are trying to keep up with the ice but mother nature keeps making it harder.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Agnieszka

家族旅行
良かった点 : 清潔度、客室の快適度
Home away from home
We had a great time at the Resort . We celebrated the New Year’s Eve there with family and friends.
2022 年 12 月に 2 泊滞在

6/10 (普通)

Adam

カップルで旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
This is a difficult review to write. Overall we had a good, relaxing vacation. However there were several reasons why our stay was not great or fantastic. First the good: the setting is fantastic. Great lakeside views, cool lakeside dock to hang out at that’s lit up at night, walking distance to groceries and a delicious cafe, etc. We had wonderful evenings by the fireplace and BBQ some nice dinners on the porch. However!! This place needs some love. We fell sleep every night to mice raiding the garbage can and leaving little poops all over the counters. We thought there were no mugs. Turns out they were sitting dirty in the dishwasher from the previous guests. We soon found this was because The dishwasher was broken. We tried to do our own dishes but the water pressure was a mere trickle. We brought this up with the staff who were replied quickly and offered to move us which was great. But the move was a downgrade to a smaller place with no lake view from the bedroom. So we declined. We already had all our food and stuff everywhere. The “full” kitchen was lacking essentials like dish towels, anything to cook in the oven (baking sheet, casserole, etc.). biggest frying pan was 6 inch that made us cook pancakes individually. Knives couldn’t cut. A coffee machine was listed in the listing. But it was a keurig with only 5 pods ran out and couldn’t make our own grounds. A cabinet door fell off. Etc. nice location and has potential but overpriced for the quality.
2022 年 11 月に 4 泊滞在
Muskoka Waterfront Retreat Managementからの返信 (投稿日 : 2022 年 11 月 23 日)
Hi Adam,We are glad that you enjoyed the setting of our retreat but are sad to hear that you had some issues that we could of fixed while you were here. I did offer to move you when we found out the dishwasher was broken to one of our waterfront cabins but you mentioned you needed more desk space and preferred your cabin for that purpose. We were unaware that you had a mouse issue as we do have pest control in place but with the winter weather they sneak in unfortunately to get warm. We also would of been happy to provide additional kitchen supplies including coffee pods if we would of known you needed them. We do have a few extra items for our guests but we dont leave them in the cabins as we are more of a rustic retreat than a full kitchen stock.We would love to have you back as it does sound like you had a nice experience but just a few issues that could of been resolved. We loved having you as our guests!