2/10 (非常に不満)
Betul kamer
2025 年 8 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at this hotel was far from what we expected. At the bar, we were left waiting for over 30 minutes without service, while other guests were served promptly, which left us feeling unwelcome.
Before arrival, I had arranged a late check-out with the hotel and received confirmation. However, on the morning of our departure, while relaxing at the beach, a staff member came over and, in a very dismissive and unprofessional tone, told us our stay was over and we had to leave immediately. This was both embarrassing and frustrating.
Overall, the lack of courtesy, poor communication, and unwelcoming attitude made this one of our most disappointing travel experiences. We truly hope the management takes steps to improve guest treatment in the future.
Betul kamer
2025 年 8 月に 1 泊滞在
