The spa is dated, not kept as clean as it should be. Checkout is 10 AM which is early. They would not accommodate our late check out request. Additionally, I booked it on Expedia with “book now, pay later” but it he funds came out of my account instantly upon booking. Expedia said the issue was with the hotel and that I needed to call them. When I did, they said the issue was with Expedia and I needed to call them. They pointed fingers at each other! I gave up as I figured I’d be paying for it later anyways. Thank goodness I had the funds in my account to cover it.
Dina
2024 年 4 月に 1 泊滞在
8/10 (良い)
LaToya
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check out time should be later than 10am
LaToya
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
sean
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
sean
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Christina
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Christina
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Alexandra
2024 年 4 月 14 日
Booked for water park was advised it was included for there and they would not let us swim. Wanted $30 a person! My son’s birthday was ruined! My bed in my room was basically collapsed! Will never go back
Alexandra
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jakara
2024 年 4 月 12 日
Jakara
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Wendy
出張, 家族旅行, グループ旅行
2024 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For our Tavern League convention the buses and their drivers where amazing.
Wendy
2024 年 4 月に 3 泊滞在
4/10 (不満)
Ron
カップルで旅行
2024 年 4 月 5 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
VERY disappointing. Web site shows a hotel with a waterpark and restaurants. It was a motel and waterpark and restaurants were not on site and not walkable (especially waterpark). Housekeeping did not come first day after check-in and came at 9:00 am on checkout morning even though checkout time was 10:00 am.
Ron
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Tyisha
家族旅行
2024 年 4 月 1 日
The heat wasn't working me and family froze I fell on a broken chair and the washing machine broke on me