エルメンテイタ湖周辺のホテル

「Politeness of the staff 」

「Hospitality par excellence, they make you feel special at the property, thanks to the complete staff and management 」

「Getting to the property was tough, very tough but so worth it. I was lucky enough to go outside of the wet season but it was still hard. The facility itself is beautiful and the food is delicious. The staff is beyond kind and helpful. The shower though, it hardly worked and water went everywhere. Booking online on their direct site was giving us a challenge until we booked through Expedia and from here we had no issues. There is not fitness room so that was sad and no iron. However, I will...

「The staff were excellent and took care of me well.」

「The Personal was very kindly but we need to ask to change The pillow covers and we don’t have hot water :(」

「Despite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my money」