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ホテル スイス ラホールの口コミ

5 out of 5
ホテル スイス ラホール
Airport Rd, Lahore, Punjab

口コミ

8.4

とても良い

評価 10 - 69 件の口コミ中 41 件が非常に良い" "
評価 8 - 69 件の口コミ中 10 件が良い" "
評価 6 - 69 件の口コミ中 8 件が普通" "
評価 4 - 69 件の口コミ中 5 件が不満" "
評価 2 - 69 件の口コミ中 5 件が非常に不満" "

8.8/10

清潔度

8.2/10

スタッフとサービス

8.8/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

MUHAMMAD、SUWANEE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent and very helpful Staff at front desk.
2024 年 5 月に 1 泊滞在
Royal Swiss Hotel, Lahoreからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Victor

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a great place to stay if you need to stay at a clean and safe place near Lahore International airport.
2024 年 4 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

8/10 (良い)

Nadim

2024 年 2 月に 6 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Mr. Nadim, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Roy

2024 年 2 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Eusra、North York

小さなお子様連れの家族旅行
Our Executive room was space, clean and modern. Our stay was comfortable in it. We ordered room service a couple of times and the food was delicious. What really set it apart was their helpful staff. The director rooms, Aziz, personally helped us out with extending our stay in the same room, even though the hotel was fully booked.
2024 年 1 月に 2 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Derya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

4/10 (不満)

Shahwan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Property is great but the shower glass door shattered while I was taking a shower and I had multiple injures and all the hotel did was change our room. I need someone to call me on this so we discuss.
2023 年 12 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration.Regards,Royal Swiss Hotel, Lahore.

6/10 (普通)

Azib

良かった点 : スタッフとサービス
気になった点 : 清潔度
Its very dirty and whole room carpet was full with stains
2023 年 12 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Azib,Please accept our sincere apologies, We work hard to deliver an exceptional guest experience, and unfortunately we fell short in your case. we’re taking steps to ensure we maintain our high standards of customer service in the future.Do give us the opportunity to change your mind. We look forward to have you back again at Royal Swiss Hotel, Lahore.Regards,Asiya SaeedGuest Relations Manager.

4/10 (不満)

Muhammad

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
The bathroom door wouldn’t close at all. The amenities like Shampoo, conditioners and bath towels weren’t replenished automatically during housekeeping. We have stayed here a few time before but I feel the service is on the decline.
2023 年 11 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

8/10 (良い)

Asma

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2023 年 11 月に 3 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

FAISAL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very courteous and helpful.
2023 年 10 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 (非常に良い)

Jehanzeb

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wow .....the best hotel with the best service
2023 年 10 月に 4 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

8/10 (良い)

Shahzad

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Stay at Royal Swiss Lahore
Overall the hotel is amazing compared to what Pakistan has to offer. Very clean the staff was very friendly and always greeting with a smile. However I found that the Cafe on the first floor had very little to offer as most of the stuff on the menu was out. We tried hot and sour soup which I would give a 5 out of 10. Other then this over stay was a very positive experience. Thank you to all the staff.
2023 年 10 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 (非常に良い)

Robert

出張, カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Royal Swiss Lahore refused to accommodate for a rebooking and refused to refund or even credit for another accommodation. Rating for this hotel should be zero but we are very merciful, because Jesus who is Lord forgives you, and we do too. That said, please improve your service and Love your neighbors more. God bless, Robert
2023 年 10 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Regards, Royal Swiss Hotel, Lahore.

2/10 (非常に不満)

faheem

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Worst customer service
2023 年 8 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Guest,Apologies, we will make sure your review is forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Imran

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place very close to airport
2023 年 8 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

kashif

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the airport and they had super friendly staff that let me check in several hours before normal check-in time, that was much appreciated. very good hotel.
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 (非常に良い)

Imran

2023 年 7 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 (非常に良い)

Kauzma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I arrived at 3am but could do check-in without any problems. The room was clean and had jacuzzi. Buffet style breakfast had many foods options.
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 (非常に良い)

Zubaida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice hotel
2023 年 7 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

8/10 (良い)

richard

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 5 月 13 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Tariq

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience
2023 年 4 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 4 月 25 日)
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

ADNAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Very very bad food chef is a liar i told dont put green chili in channa daal . I got sever allergy with green chili and what he did he removed green chili from daal and served me . After i ate i felt its a green chili and whole night i did not sleep too much pain in my stomach . Next morning i had a meeting. I was so tired in my meeting plz plz change whole staff of kitchen find professional and good u loose ur reputation this thing happens 2 times in 3 months. Now I never ever order food here if ever i stay here ur break fast is good but again every curry has green chili Green chili doesn’t means good tatse plz stop to put green chili in every food in the morning break fast my name Adnan qadri I live in usa before I recommend so many my friends. But i have to think now . 2398103736 my cell
2023 年 4 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 4 月 8 日)
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

6/10 (普通)

muhammad

良かった点 : 清潔度
Close proximity to airport
AC didn’t work. Check in time was supposed to be 12pm. We came around 2pm and still there wasn’t any room ready. Had to wait a bit.
2023 年 2 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 2 月 28 日)
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Asiya SaeedGuest Relations Manager.

10/10 (非常に良い)

Bushra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing service and condition of the hotel. Tons of choices in breakfast. Special thanks to Naveed who greeted us and asked us if we needed anything. Front desk staff was so helpful. Rooms are clean and modern. Traffic Location and view. Very close like 4 minutes drive to Lahore airport. Plus point hotel has security so you feel safe there. Go Royal Swiss for an amazing service and keep up good work👍👍👍
2023 年 2 月に 2 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 2 月 12 日)
Dear Ms. Bushra,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit.We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 (不満)

Muhammad Anwer

出張, グループ旅行
気になった点 : 清潔度、設備とサービス
Not acceptable to visit
2023 年 2 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 2 月 3 日)
Dear Mr. Anwar,Thank you for sharing your feedback with us. We work hard to deliver an exceptional guest experience, and its apparent in your case we fell short. Please accept our sincere apologies, we are taking steps to ensure we maintain our high standards of customer services in the future. Please come and visit us again.Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Shahid

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2023 年 1 月 15 日)
Dear Mr. Shahid, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit and we are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 (普通)

ABDUL

家族旅行
良かった点 : 施設のコンディションと設備
Need some improvement with better management
Shower Water has no clear exit, bad room service possibly because of very busy holiday season
2022 年 12 月に 1 泊滞在
Asiya Saeed Guest Relations Manager.からの返信 (投稿日 : 2022 年 12 月 31 日)
Dear Mr. Abdul, Thank you for sharing your concern, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

George

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place for a first introduction to Lahore!
It was a good experience, though the staff serving in both breakfast and other restaurants were not very attentive to their customers. Had long waits for requests. Their Shuttle service was perfect!
2022 年 11 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 11 月 16 日)
Dear Guest,Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

George

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 11 月 2 日)
Dear Guest, Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relation Manager.

10/10 (非常に良い)

Irfan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time stayed at this hotel, but the best hospitality experience ever. By far this hotel is the best value for money option in this industry. I personally suggest to experience at least once, I bet you gona love this place, super staff in all areas, best cuatomer service standard, owners has taken seriously every inch of this hotel constructions and maintenance.
2022 年 5 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 6 月 11 日)
Dear Guest, Thank you for sharing your feedback with us, we are pleased to know that you had a comfortable stay. Please come and visit us again soon! Regards, Asiya Saeed Guest Relations Manager.

2/10 (非常に不満)

umerdraz

2022 年 3 月に 1 泊滞在

8/10 (良い)

david

出張
良かった点 : 清潔度、客室の快適度
ok stay
Stay this time, ok Due to rework inmany areas going on
2022 年 4 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Guest, Thank you very much for the feedback. We hope you would visit us again soon. Best Regards, Royal Swiss Hotel Lahore.

2/10 (非常に不満)

Jamil

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
This place was meh
online it says check in at noon. we got there at 3PM and rooms weren't ready. they said check in is at 2PM but a "delegation" was staying there and had checked out late. is that my problem? room was not ready till 430 even though they said 30-40 minutes. 2nd room was not ready for another hour after that even though they said 5 minutes. we had to push and push and follow up. they had loud music playing in a hall which coudl be heard from all rooms. mosquitos in the room which bit me up. they goofed up my food order (burger plain-- comes with everything on it. they brouhgt a new one and it still had stuff on I... I was hungry and waited an hour so I ate it). manager not helpful
2022 年 3 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 3 月 21 日)
Dear Guest, Apologies for the inconvenience you faced during your stay, we will make sure your feedback regarding services and food are reviewed for consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 (不満)

Rizwan

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location to airport and access to ring road
2022 年 3 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 3 月 23 日)
Dear Guest, Thank You for sharing your review. Hope to serve you again. Regards, Asiya Saeed Guest Relations Manager.

8/10 (良い)

Marco

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sehr gut geeignet vor dem Abflug
Neue schöne Anlage mit grosszügigen Zimmern. Sonderbare Sitten, nach der Verweigerung einer Anzahlung für allfällige Minibarkonsumation wurde alles ausgeräumt obwohl keine Alkoholika erhältlich sind. Restaurant: Viel zu grosses Buffet für wenige Gäste. A la Carte nur auf intensive Nachfrage, mittelmässiges Essen. sehr gute Fruchtdrinks
2022 年 3 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, Thank you very much for such kind review and so many compliments! We work really hard to offer the best service to our guests, and we are happy to see that reflected to your case. We will be waiting to serve you again Regards, Asiya Saeed Guest Relations Manager.

6/10 (普通)

Naila

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2022 年 2 月に 3 泊滞在
Royal Swiss Hotel.からの返信 (投稿日 : 2022 年 2 月 17 日)
Dear Ms. Naila, Thank you so much for staying with us! We are pleased to know that you enjoyed your stay at Royal Swiss Hotel, Lahore. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

8/10 (良い)

muhammad

グループ旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2022 年 1 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 2 月 11 日)
Dear Guest, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back at Royal Swiss Hotel Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

rehman

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
amazing
2022 年 1 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 2 月 11 日)
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 (普通)

Ateir faisal

2022 年 1 月に 4 泊滞在

8/10 (良い)

david

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean
2021 年 12 月に 1 泊滞在
Royal Swiss Hotel.からの返信 (投稿日 : 2021 年 12 月 18 日)
Dear Mr. David, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back in Royal Swiss Hotel, Lahore. Regards, Asiya Saeed Guest Relations Officer.

10/10 (非常に良い)

Shahid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Every thing was excellent except front desk. Probably they don’t have international hotels experience. Ask me for Rs 5000 for security deposit. They charge debit card and instead returning the security deposit at end of stay. They gave me local currency of that amount
2021 年 10 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2021 年 11 月 4 日)
Dear Mr. Shahid, We always aim to deliver a great experience. We are sorry to hear that your experience was not of the quality you expected. We will use the feedback to make us better and to ensure this doesn’t happen again. Hope to serve you again soon. Regards,

10/10 (非常に良い)

Muhammad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel. Very efficient staff. Rooms are clean and got all amenities. Not very expensive too. Near to the airport. You can see the whole airport from the roof top restaurant.
2021 年 10 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2021 年 11 月 2 日)
Dear Guest, Thank you so much for staying with us! We are pleased to know that you enjoyed the facilities and services of the hotel. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

adnan

2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 1 泊滞在
Farhan Rafiq Khanからの返信 (投稿日 : 2021 年 6 月 4 日)
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Farhan Rafiq Khan Head of Revenue & Guest Services

10/10 (非常に良い)

Dawod

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding service and ambience
The stay was amazing. Staff is so welcoming and courteous especially shumaila ,Iqra and Nadeem are super nice people.We stayed in alot of hotels in the world this is one of the best soo far ❤
2021 年 4 月に 1 泊滞在
Royal Swiss Hotel, Lahore.からの返信 (投稿日 : 2022 年 1 月 2 日)
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 (非常に良い)

Muhammad

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
1 of my best stays
It was an amazing stay
2021 年 4 月に 1 泊滞在
Muhammad Rashid, Reservations Managerからの返信 (投稿日 : 2021 年 4 月 14 日)
Dear Mr. Muhammad, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Muhammad Rashid

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay and excellent customer services. My only concern about food quality need some improvement other then that all perfect. — Happy client 😊
2021 年 3 月に 10 泊滞在
M Saadからの返信 (投稿日 : 2021 年 3 月 21 日)
Dear valued Guest Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns will be given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavor to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely, Muhammad Saad

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 3 月に 1 泊滞在
Muhammad Rashid, Reservations Managerからの返信 (投稿日 : 2021 年 3 月 10 日)
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore.

6/10 (普通)

Umar

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Easy access to airport
Good hotel near the airport. Staff in very friendly and service minded. Rooms are clean. Room service is horrible and the food is below standard. We tried a lot af different things but is not at the level of a 5 star hotel especially when you see the price. Overall is the food below the level of the food in Lahore.
2021 年 2 月に 2 泊滞在
M Saadからの返信 (投稿日 : 2021 年 3 月 1 日)
Dear Mr. Umar, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,