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ラグナビーチのリトリートの口コミ

2 out of 5
ラグナビーチのリトリート
729 Gaviota Dr, Laguna Beach, CA

口コミ

7.6

良い

評価 10 - 5 件の口コミ中 1 件が非常に良い" "
評価 8 - 5 件の口コミ中 3 件が良い" "
評価 6 - 5 件の口コミ中 0 件が普通" "
評価 4 - 5 件の口コミ中 1 件が不満" "
評価 2 - 5 件の口コミ中 0 件が非常に不満" "

6.4/10

清潔度

4.6/10

スタッフとサービス

6.0/10

設備とサービス

7.0/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

4/10 (不満)

Ana、Riverside

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was a major concern. We seemed to be an inconvenience when we accidentally forgot a device after checking out and had to go back and ask someone to open the room for a second. Then, due to their poor communication, the manager calls me accusing me of staying longer after I had extended one more night/day. It was their absolute lack of communication. But, also, poor communication when relating this back to me, even though I did everything right when I added an additional night. Poor customer service
2024 年 1 月に 1 泊滞在

8/10 (良い)

Lawrence

良かった点 : 施設のコンディションと設備、客室の快適度
Amazing View
The view was from the room was absolutely amazing and you are walking distance to all the cool restaurants and shops. That made it all worth it. We had a great time. That said, the air conditioning and wi-fi don't work, they know they don't work, and they don't seem to care that they don't work. Luckily, neither really affected the trip for us too much, but you should be aware. But with the poor cell coverage, best this be an unplugged trip.
2023 年 12 月に 2 泊滞在

8/10 (良い)

VERONICA

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is awesome. The unit was cleaned but the floors needed a good sweep/mop. The parking is tight, but if others park right it’s not an issue. We will definitely come back. Only wish they allowed pets since ours are like our babies…but other than that we enjoyed our stay!
2023 年 11 月に 4 泊滞在

8/10 (良い)

Julie

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Beautiful place to be
The place was clean and nice. The view was amazing and walk down to the beach was minutes away. The only thing was the service. They don’t pick up the phone in the morning. So we walked to the front desk which was located across the street to asked for a shampoo and they said we’ll bring it to your room. But they never came. So my husband went to the front desk again to get it.
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Kelly

良かった点 : 清潔度
2023 年 7 月に 2 泊滞在