We arrived and there was a construction fence around it. The office was closed with 2 phone numbers on the door to call for service. Called both numbers numerous times, with no answer. All the rooms were gutted and the furniture was outside. Looked like they are in the middle of renovating (hopefully, because the place looked rather run down and shady.) We had to waste at least 2 hours going to numerous hotels to find a room because there was a state volleyball tournament, and other events, going on in town over the weekend. I will never use Hotels.com to book reservations for a hotel again. It was not a good situation
William
2021 年 11 月に 2 泊滞在
2/10
The hotel no longer in service. Drove up and only shape of sign on post, no sign. Building was torn apart and bed frames out in parking area as well as parking lot with large storage cargo containers. No sign of life and just a big deserted hotel. Possibly beginning a huge renovation project? I called hotels.com but they will need to contact Wyndham to refund my money since not a refundable reservation. Hoping a non existing hotel will be an exception for a refund.
Marilyn
2021 年 6 月に 1 泊滞在
4/10
Never again couldn't get in touch with the front desk to check in
Tre
2020 年 10 月に 1 泊滞在
2/10
I don’t smoke and wanted a non smoking room, room smelled like an ashtray. Paint peeling from the walls, no baseboard trim. Furniture broken. Vanity dilapidated. Would highly recommend you find another place to stay. Poor example for a hotel.
Paul
2020 年 10 月に 2 泊滞在
6/10
This establishment is in severe disrepair. There was literally a piece of roof hanging in front of our door. I realize this is from the recent storms, but I at least would not rent these particular rooms. The carpets turned our feet black. The peep hole was missing and there was a piece of tissue shoved in it. The tub was full off hair. The door lock was broken. The pool was black. Despite all of that, the staff was super nice. She did promise that next time we come back it would be better.
宿泊されたお客様
2020 年 10 月に 1 泊滞在
4/10
Dated, missing clothes rack, stained carpets and sheets. Needs lots of TLC
宿泊されたお客様
2020 年 10 月に 1 泊滞在
2/10
The place is a dump, Sheetrock falling down, Receptacle hanging out, hand prints on wall, rest room door falling off hinges, to many other things to list
Vincent
2020 年 10 月に 2 泊滞在
2/10
Christina
2020 年 10 月に 2 泊滞在
2/10
We reserved the room to avoid the expected flood in Baker, Louisiana. We guaranteed payment. Only after we paid were we told our reservation would be wiped out without refund if w`e didn't get their approval for a late arrival. We tried calling. The hotel didn't answer their phone for well over an hour. I called Expedia and they too were unable to contact the hotel. I told Expedia to cancel the reservation and get my money back. They said they would get back to me in 24 hours. We stayed at a different hotel. I want my money back or I will complain to my credit card issuer and/or file a small claims lawsuit. A court will take a dim view of their renting one room to two customers and collecting from both. I expect my money back.
LawProfFranks
2020 年 10 月に 1 泊滞在
2/10
Room in terrible shape no hot water
Kenneth
2020 年 10 月に 1 泊滞在
2/10
Crappy, the room was dirty, the bathroom was dirty
宿泊されたお客様
2020 年 10 月に 1 泊滞在
2/10
宿泊されたお客様
2020 年 10 月に 1 泊滞在
2/10
Wallace
2020 年 10 月に 1 泊滞在
2/10
Key did not work in the door. My tech was told by staff to just let security know when needed in and out, toilet didn’t work. ROACHES all over the bed and room. I do have pictures. Have tried calling since last night and no one will answer the phone for myself nor Expedia. Do NOT stay here!!!
Karen
2020 年 10 月に 1 泊滞在
2/10
did not stay this hotel is under construction/ Renovation and it is a bait and switch do not reserve or book when you go to check in room are dirty exposed old furniture not clean and no refund policy once you get there the owner stated they were getting new furniture and have been saying this since 2019 on a previous review I just seen …...bait and switch is all I can say this place needs to be condemned and hotels.com was no help the hotel phone doesn't even work >>>>> they should not be allowed to rent rooms to people under these conditions and hotel.com should do better customer service
Gladys
2020 年 10 月に 1 泊滞在
2/10
宿泊されたお客様
2020 年 10 月に 1 泊滞在
2/10
宿泊されたお客様
2020 年 10 月に 1 泊滞在
2/10
Jonathan
2020 年 9 月に 2 泊滞在
2/10
Eduardo
2020 年 9 月に 1 泊滞在
6/10
The photos are out of date. This place is run down. Nice people seems to work there, but the rooms are so run down. There were no baseboards. And the lights flashed off and on all night. It desperately needs upkeep
Chelsea
2020 年 9 月に 1 泊滞在
10/10
Matthew
2020 年 9 月に 1 泊滞在
8/10
Gary
2020 年 8 月に 7 泊滞在
2/10
DO NOT STAY HERE! Key cards, don’t work. Had to have someone let me into my room every time. Ice machine, nope. WiFi, nope. Toilet paper.... had to ask for some. I even had to ask for an extra washcloth to wipe down sticky surfaces. Definitely not following Covid cdc regulations! Move on!