"The room was amazing, clean, comfortable, and had a great kitchenette. The exterior was nice to walk around and pretty. I stayed five days and felt very comfortable. Things that were not so great: here is constant noise from the highway/major route that runs past the hotel so even though the surroundings are nice its not ever "quiet." When I was there the hot tub wasn't working. The gym is absurdly tiny - not even room for a yoga mat to stretch. The breakfast is OK /meh. They don't supply dish liquid or a sponge or paper towel or anything for the kitchen - but there is a dollar store across the street so I picked up my own supplies. The staff were NICE but oh my lord they were useless as far as information about the area. I mean I honestly joked with a friend that I thought maybe they flew in on a helicopter from another state and dropped into work and left the same way. They had no information about beaches, anything to do on hilton head, bike rentals, nothing. When I called ahead, I asked if there was green space for my dog to walk around and the person actually said, "no." I asked if there were places on the island I could go to walk my dog - parks, nature areas - and two people I asked actually said, "I don't know, I don't think so." I had never been to Hilton Head so I almost didn't come for this reason - I didn't want to stay in a built up strip mall kind of area. As it turns out I am glad I went because it is unbelieveably gorgeous and there are a ton of parks. "