外観

ラ キンタ リゾート & クラブ キュリオ コレクション バイ ヒルトンの口コミ

5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1004 件の口コミ中 627 件が非常に良い" "
評価 8 - 1004 件の口コミ中 180 件が良い" "
評価 6 - 1004 件の口コミ中 92 件が普通" "
評価 4 - 1004 件の口コミ中 50 件が不満" "
評価 2 - 1004 件の口コミ中 55 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Chiro

2023 年 12 月に 2 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 1 月 20 日)
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Chiro!

8/10 (良い)

Satoshi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
飲み物(炭酸飲料)を売る施設がないので、買い出しに行くにしても近くのスーパーマーケットまで遠いと感じた。
2022 年 9 月に 2 泊滞在
Hotelmgmtからの返信 (投稿日 : 2022 年 9 月 26 日)
Satoshi, we are happy to see you enjoyed a pleasant stay! For future visits, please be sure to stop by The Marketplace, where bottled soft drinks and other refreshments are available for purchase. Thank you for your review and we hope to see you again soon.

8/10 (良い)

Shiho

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2020 年 1 月に 1 泊滞在

6/10 (普通)

Dylan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The property was beautiful but the casitas are old and very out dated. We had ants crawling all over the room. Was not impressed.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Susan、Dover

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
La Quinta is a beautiful hotel on the exterior, and set in a quiet residential anrea. Unfortunately, the rooms were in drastic need of renovation, especially the bathrooms. I did appreciate the Mexican tile in the baths, but they probably had not been renovated in Many years. The food was excellent and there were a number of options. Breakfast opened early and that was a plus as well. Check in was poorly organized, without enough staff to handle the amount of guests. We received keys to our rooms 2 hours after the check in time despite being women in our seventies.
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 24 日)
It's wonderful to hear that you found everything to be beautiful and enjoyed our peaceful and relaxing ambiance. The charm of the Mexican tile in the bathrooms seems to have caught your eye, and it's great to know that the food offerings and early breakfast availability positively impacted your stay. However, it sounds like the check-in process did not go as smoothly as expected, and the delay in receiving your room keys, especially given your circumstances, must have been quite inconvenient. We appreciate you sharing your experience, as it highlights important aspects of your stay. We hope to welcome you back for a stay that wins you over entirely.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Historic property bid dated but very nice
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 24 日)
It's great to hear that you appreciated the charm of our historic property. The timeless appeal of such places often comes with a sense of history that many guests find unique and inviting. We hope the character of the hotel added a special touch to your stay, and we look forward to welcoming you back to enjoy our distinctive ambiance again.

10/10 (非常に良い)

Brandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 23 日)
Brandy, receiving your five-stars means a lot to us. Thank you and we hope to see you again soon.

8/10 (良い)

kristin、TOPANGA

家族旅行
良かった点 : スタッフとサービス
Grounds have not been updated room was dirty and outdoor area was dirty
2024 年 5 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 14 日)
Kristin, it's disheartening to hear that several areas of our property were not at their best during your visit. We sincerely apologize for this and will review your comments with our team to ensure our grounds and accommodations are maintained to the highest standards. We hope you will give us another chance to welcome you and surpass your expectations soon.

4/10 (不満)

nasrin

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 12 日)
We regret we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit, Nasrin.

6/10 (普通)

Jane

良かった点 : スタッフとサービス
The front desk staff was very personable and helpful since I had to wait for my room at 9:00pm. I had a lovely meal in the restaurant and Marlene there is a gem, So accommodating and kind. However, very disappointed in the cleanliness of my patio, outside sofa and room itself was dated and comforter was grayish and needed to be replaced. I needed a towel to actually sit on the outdoor sofa. I understand the dust here but this hadn’t been cleaned in awhile. I expected more from all I heard about La Quinta Resort.
2024 年 5 月に 2 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 5 月 14 日)
Jane, thank you for bringing your experience to our attention. While we're glad you received accommodating service from our team and enjoyed your meal at our restaurant, it's truly disappointing to learn about the shortcomings in your room. Our goal is to ensure the highest standard of comfort and cleanliness for our guests, and your comments will be used to address areas needing extra attention. We hope you will consider visiting us again so we can provide the exceptional stay we're known for.

10/10 (非常に良い)

Elena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property has 41 swimming pools!
2024 年 5 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 9 日)
Elena, we are thankful for your excellent rating and feedback. It was a pleasure having you here and we love that our vast amenities impressed you significantly, particularly our pools. We hope you will be joining us again in the future to further indulge in our luxuries.

10/10 (非常に良い)

Jennie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Becky

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Loved the vintage casita we stayed in and excellent food and service at restaurants
2024 年 4 月に 1 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 5 月 2 日)
Becky, we're happy to know that you loved our accommodations and onsite dining. When planning your next getaway, we hope you'll consider returning to our resort for another memorable experience.

10/10 (非常に良い)

Shannon、Coronado

2024 年 4 月に 2 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 19 日)
We greatly appreciate your rating, Shannon, and we can't wait to welcome you back to make many more five-star memories with us!

10/10 (非常に良い)

Julie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 4 月 28 日)
Knowing you had a wonderful stay is truly gratifying, Julie! Thank you, and we eagerly await your next visit.

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The private pool was nice, the grounds were beautiful. Convenient restaurants and coffee shop.
2024 年 4 月に 4 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 4 月 25 日)
David, your kind words regarding the beauty and convenience of our resort mean a lot to us. Thank you and we look forward to creating another relaxing getaway for you soon.

10/10 (非常に良い)

Jurgita、Los Angeles

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best place in the desert ❤️
2024 年 3 月に 2 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the compliment, Jurgita! It's gratifying to know you think so highly of us, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Jurgita、Los Angeles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simply amazing and wonderful staff !!! Favourite place in the desert area❤️
2024 年 3 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 25 日)
We're honored that we've become a special part of your visits to the area, Jurgita. Thank you for your kind words about our resort and team. We look forward to welcoming you back soon!

10/10 (非常に良い)

Ryan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property. Great home away from home. Will definitely be back.
2024 年 4 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 25 日)
It was a pleasure to serve as your home-away-from-home, Ryan, and we thank you for your positive words. We would be delighted to welcome you back soon!

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 4 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 22 日)
Jason, we're glad you enjoyed our beautiful location! It will be a pleasure to welcome you back for your next Palm Springs getaway.

10/10 (非常に良い)

Randy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A bit aged
2024 年 4 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your high rating, Randy! We're happy you had a positive experience and appreciate your input on the need for updates. We're always working to enhance our property and look forward to showing you an even more impressive visit in the future.

10/10 (非常に良い)

Devin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The entire complex is beautiful and extremely well maintained. The pools and hot tubs within the various casita areas are very nice, and because there are so many, they aren't crowded at all.
2024 年 4 月に 1 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 4 月 22 日)
Devin, it was fantastic having you stay with us, and we're so glad you enjoyed the beauty and amenities of our resort. Please revisit soon!

10/10 (非常に良い)

Valerie

2024 年 4 月に 3 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 9 日)
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 (非常に良い)

Katherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Surpassed our expectations. Beautiful and scenic, loads to do or not, all is great
2024 年 4 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you, Katherine, for your kind words. We're so glad that our resort exceeded your expectations and provided a perfect blend of relaxation and activity. We can't wait to have you back for another exceptional visit.

10/10 (非常に良い)

james

2024 年 4 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your five-stars, James. We look forward to your return and hope it's soon!

8/10 (良い)

Bruce、Carlsbad

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice property with nice grounds and family oriented amenities
2024 年 4 月に 2 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 4 月 18 日)
We pride ourselves in the beauty our grounds offer our guests and we are pleased you enjoyed them, Bruce. Thank you for choosing us and sharing your positive feedback. We hope you and your family will return for another memorable getaway.

10/10 (非常に良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The mattress definitely needed to be replaced. Well worn with huge dent in the middle
2024 年 3 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 16 日)
Catherine, we appreciate your high rating, but we're disheartened to hear about your experience with the mattress. Your feedback is valuable, and we will address this promptly to ensure the comfort of all our guests. Thank you for your understanding, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Sylvana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 4 月 13 日)
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Sylvana.

10/10 (非常に良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best getaway! The food could be better as we never left the property. But all was good.
2024 年 4 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 16 日)
It's great to hear that you had a memorable time with us, Catherine! We appreciate your positive comments and helpful feedback on our dining options. We are eager to host you again and provide an even better experience on your next visit.

8/10 (良い)

Aneasa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The resort was beautiful, and staff great. It was pretty crowded, couldn’t find space at the main pool, although it seemed to be spring break. The property was great, but there really was a lack of diversity in the type of visitors the resort had. No POC except for myself and a few others. Otherwise gorgeous resort just a little overcrowded.
2024 年 4 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 12 日)
Aneasa, we are glad you found our resort beautiful and our team great. We understand your concerns about crowding and diversity among our guests, especially during peak times like spring break. We are committed to welcoming and celebrating diversity. We hope to have you back for an even better experience in the future.

8/10 (良い)

JOSEPH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, great pools, shopping and dining on site.
2024 年 4 月に 4 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 10 日)
Joseph, we're pleased you found so much to enjoy during your recent stay! Thank you for the positive feedback, and we hope for the chance to welcome you back soon.

8/10 (良い)

Serena

2024 年 3 月に 3 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 4 月 29 日)
Serena, your star rating is greatly appreciated, and it will be our pleasure to welcome you back.

4/10 (不満)

diana

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 4 月 9 日)
We hope for the opportunity to improve your experience with us. Please visit again, Diana.

8/10 (良い)

Mary Joanne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room they gave us upon our arrival was not good -located next to a busy street with a view of a wall. I had to upgrade to get a room that was suitable. They were not responsive to my emailed requests - they acknowledged that they had received them, but did not honor them when we checked in. Otherwise, the resort was very nice.
2024 年 3 月に 4 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 9 日)
Mary Joanne, it's disappointing to learn about your check-in experience and the handling of your requests. We aim for every guest's stay to be seamless from start to finish and will review your comments as a team to ensure such oversights don't occur again. We're glad you enjoyed the resort otherwise and would love to ensure your next visit is perfect in every way.

10/10 (非常に良い)

sheri

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms can use a little updating but the property is so beautiful. Feels nostalgic being there and I can’t wait to go back.
2024 年 3 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 9 日)
We appreciate your praise, Sheri, and are delighted you found our resort beautiful and charming. We've taken your suggestions about the rooms to heart and look forward to fully surpassing your expectations the next time you visit.

10/10 (非常に良い)

Deborah

2024 年 4 月に 3 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 4 月 7 日)
Deborah, we're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we look forward to welcoming you back!

10/10 (非常に良い)

Patrick、Windsor

2024 年 3 月に 5 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 26 日)
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Patrick.

8/10 (良い)

Linda

2024 年 4 月に 3 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area, Linda.

8/10 (良い)

Melvyn

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
so we have been coming here since 2005 and we love this property, some things have changed some good and some bad.. it has gone way more corporate since new ownership i was disappointed when i reserved a certain room type paid and then after checking in they informed me it wasn't available ....which then i had a little attitude about and they after some speaking suddenly found my original room was available , but didn't need to go thru that experience all in all had a great time
2024 年 3 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 8 日)
Melvyn, we have enjoyed many memorable trips with you over the years and greatly appreciate your loyalty and patronage. Your insights are invaluable. Please know that when reservations are not made with us we are not aware od the details prior to guest arrival. Therefore, room types are based on availability at check-in. We would love to help you with your future visits to ensure your experience is seamless from beginning to end. Thank you.

10/10 (非常に良い)

lizette

2024 年 3 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 4 月 23 日)
Receiving your five-stars means a lot to us, Lizette! Thank you and we hope to see you again soon.

10/10 (非常に良い)

Frederic

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent
2024 年 3 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you, Frederic, for your positive praise. We're delighted to know your experience was excellent. Looking forward to serving you again in the future.

10/10 (非常に良い)

Timothy

良かった点 : スタッフとサービス、施設のコンディションと設備
Wonderful place for a vacation
2024 年 3 月に 2 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for sharing your high remarks, Timothy. It was a pleasure hosting you for your vacation and we are glad we met all of your travel needs. Be sure to choose us again.

10/10 (非常に良い)

Praveena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property!
2024 年 3 月に 3 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 3 月 30 日)
Your high praise for our property is truly rewarding and appreciated, Praveena. We hope you will return to enjoy more of our luxuries and comforts soon.

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sport options
2024 年 3 月に 5 泊滞在
HotelMgmt からの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you, Robert, for highlighting the many activities available at our resort. We're pleased you found them enjoyable and would love to welcome you back to experience more fun and relaxation.

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff apart from one young woman was first class and made us feel special.
2024 年 3 月に 4 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your feedback, Anthony. We're so glad our team made you feel valued, and we'll share your comments internally to ensure every interaction is equally welcoming. We're eager to have you as our guest again soon.

6/10 (普通)

James

カップルで旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
What used to be an exquisite, almost incomparable property in a magical landscape has been transformed into a ho-hum experience by Hilton’s opting to choose “good” over “great” in every case to improve margins. (Except for food and beverage service, which is no longer even “good”.)
2024 年 3 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 3 月 27 日)
James, we truly appreciate your feedback and are sorry to hear your recent experience didn't meet the exceptional standards we aim for. We take your comments seriously and will discuss them further with our management team to ensure we preserve the unique atmosphere our guests cherish. We hope to have the opportunity to welcome you back and restore your faith in us.

10/10 (非常に良い)

April

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
World class service!
2024 年 3 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 3 月 27 日)
It's wonderful to know our service met your expectations, April! Our team is dedicated to delivering exceptional experiences, and we can't wait to have you stay with us again.

2/10 (非常に不満)

lance

気になった点 : スタッフとサービス
Huge line check I n
2024 年 3 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 3 月 26 日)
Lance, it's disheartening to learn about your experience during check-in. We deeply apologize for the inconvenience and will work with our team to ensure this doesn't happen again. Please allow us another chance to welcome you and restore your confidence in our service.

10/10 (非常に良い)

Debbie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 3 月 22 日)
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Debbie.

10/10 (非常に良い)

Debra

2024 年 3 月に 3 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you, Debra. We can’t wait to welcome you back for another five-star stay!