Thank you for taking the time to provide positive feedback. We are thrilled that you enjoyed your stay.
8/10 (良い)
宿泊されたお客様
2019 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 3 月に 6 泊滞在
Ramita S. からの返信 (投稿日 : 2019 年 3 月 18 日)
Thank you for your rating!
8/10 (良い)
Lucelyn
家族旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is a great location. Nice walking distance to the beach. The breakfast was pretty good. Just sometimes it gets a bit noisy staying on the 1st floor late at night. Overall great stay!! Would come back.
Dear Lucelyn,Thank you for your nice review. I am happy you enjoyed the excellent location, the hot breakfast, and the Windansea Beach. We look forward to welcoming you back. Best wishes!
10/10 (非常に良い)
Jurgen
出張, 家族旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was great, I got a room upgrade and late check out. The room was very nice and clean, breakfast was also pretty good.
Dear Karen,Thank you so much for the perfect rating and the nice words about our staff. We are happy to hear you loved your stay and look forward to welcoming you back.Best wishes!
Dear Amanda,Thank you for the perfect rating and great feedback. It was our pleasure to host you in beautiful La Jolla. We cannot wait to welcome you back.Best wishes!
Dear Rachel,Thank you for being our guest and for the great rating. I am happy to hear you loved our location. It's the best.See you next time!
6/10 (普通)
Leigh
家族旅行
2024 年 3 月 14 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The property was really close to the beach and within easy driving to UCSD so that was a plus. Hotel was decent and reasonably clean, but seemed a bit run down. The bathroom was pretty tight and difficult to maneuver with two people trying to get up and out in the morning. Really musty and the bathroom fan didn't help much. The complimentary breakfast was just OK - pancake machine not operational and the only egg option had cheese. We ended up checking out early.
Leigh
2024 年 3 月に 2 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Leigh,Thank you for choosing to stay with us and thank you for your feedback. We appreciate it. Best wishes!
6/10 (普通)
Jack
出張
2024 年 3 月 4 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Everything was ok, but this is really a budget motel. Lots of noise from cars, rolling carts, doors, loud A/C unit. If you're ok with that, then this is a nice location in a good area.
Dear Jack, Thank you for being our guest, we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Dear Frank, Thank you for the great review, and we would love to have you back here!
10/10 (非常に良い)
Hannah
2024 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We really loved our stay here. Very clean rooms. The room was spacious and comfortable and really nice overall. Pool was fun and breakfast was a nice touch. Thank you. We will definitely come back.
Dear Rene,Thank you for the perfect score. It was our pleasure to host you and we look forward to welcoming you back. Best wishes!
10/10 (非常に良い)
eileen
カップルで旅行
2024 年 2 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our experience was excellent. We arrived about two hours before check in and they allowed us to do an early check in and upgraded us for free to a studio instead of a standard queen. The room had everything we needed and the breakfast was also excellent. It was conveniently located near lots of restaurants in La Jolla and walking distance to the ocean. All of the other major sights were all within about a 20 minute drive. The pool and hot tub area were also very nice but unfortunately the weather was not warm enough to take advantage of them. If you want to stay in a reasonably priced place in La Jolla, I would recommend this Holiday Express.
Dear Eileen,Thank you so much for the wonderful review. I am happy to hear you enjoyed your spacious room, the delicious breakfast, the excellent location, and the pool and Jacuzzi. We look forward to welcoming you back. Best wishes!
Dear Janet,Thank you for being our guest and thank you for the perfect rating. We hope to welcome you back soon.Best wishes!
10/10 (非常に良い)
Jennifer
家族旅行, 小さなお子様連れの家族旅行
2024 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is a hidden gem. Close to downtown La Jolla and the beach. Walking distance to the tide pools. The rooms are spacious and clean, pool is great. Came with family as a pit stop on our way into San Diego and we will definitely be back. What a great little place.
Dear James,Thank you for choosing to stay with us in beautiful La Jolla. It was our pleasure to host you in our gem of a hotel. We look forward to welcoming you back. Best wishes!
8/10 (良い)
Don
グループ旅行
2024 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don
2024 年 1 月に 1 泊滞在
Kristofからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Don, Thank you for being our guest and thank you for rating us. Best wishes!
10/10 (非常に良い)
Cassandra
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cassandra
Kristofからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Cassandra, Thank you for the perfect score. We look forward to welcoming you back. Best wishes!
10/10 (非常に良い)
Randall
家族旅行
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The GM Roli was the one who checked us in and was WONDERFUL. She is a service pro...not like most these days. The place was really great too.
Randall
2024 年 1 月に 1 泊滞在
Raliからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Randall, I am so happy to read about how much you liked staying at our hotel. It's heartwarming. We are all looking forward to welcoming you back. Best wishes!
10/10 (非常に良い)
Chantel
家族旅行
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful family hotel
This hotel was wonderful. It has plenty of shampoo, conditioner, and lotion for however many Beach trips you want to take. The staff is friendly and quick to respond. The pool area is clean and heated. The pool heater wasn't working one night and they had maintenance fix it within 10 minutes.
Chantel
2024 年 1 月に 5 泊滞在
Kristofからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Chantel, Thank you for the wonderful review. We look forward to welcoming you back. Best wishes!
4/10 (不満)
Erik
2024 年 1 月 24 日
気になった点 : 設備とサービス
Rooms are about as big as a closet. Were rude and very unfriendly. I would not recommend this to anybody
Erik
2023 年 12 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Guest,I sincerely regret to learn that you were not fully satisfied with your experience. We strive to ensure every guest has a comfortable and pleasant stay. Best wishes!
Dear Sarah,Thank you for being our guest and thank you for the perfect rating. I was our pleasure to host you and we look forward to welcoming you back!Best wishes.
2/10 (非常に不満)
Diana
2024 年 1 月 7 日
良かった点 : スタッフとサービス、施設のコンディションと設備
They could not find my reservation, I had to pay for 2 rooms, luckily they had 2 rooms available.
Dear Diana,I sincerely apologize for this system error from the third party you booked with. Our staff worked very hard to make your stay comfortable and enjoyable. We accommodated with with a second room free of charge. We wish you all the best.