Dear Guest, Thank you very much for taking the time to provide us with your honest feedback regarding your recent stay. We take your comments very seriously and will use them as an opportunity to improve our services.
8/10 (良い)
???
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
???
2024 年 3 月に 2 泊滞在
ホテルスタッフ一同からの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you very much for your perfect score of 4 out of 5! We are delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we are thrilled to know that we were able to meet your expectations.We will continue to strive for excellence in our services to ensure that every guest has an outstanding stay. If you have any questions or special requests, please feel free to let us know. We look forward to serving you again in the future. Thank you once again for your perfect rating!
Thank you so much for the perfect score of 5 out of 5!We are delighted to learn that you had a fantastic experience with us. Your feedback means a lot to our team, and we're thrilled that we could meet your expectations. If there are any specific aspects that stood out to you or if there's anything we can do to make your next visit even more enjoyable, please let us know. We appreciate your support and hope to have the pleasure of welcoming you back in the future. Thank you for choosing us!
Thank you very much for your excellent rating. We are truly pleased that you were satisfied with our restaurant. Your valuable feedback is an encouragement to us and will be used for future improvements. Our entire staff will strive to provide an even better experience for our guests. We sincerely look forward to serving you again. Please do not hesitate to let us know if you have any requests or observations. Once again, thank you very much for your business.
Very close to Nijo Castle, Kyoto Imperial Palace and Nishiki market. Just beside the hotel is a cheap parking lot (1500 yen for 24hrs). Very convenient for car travellers.
Thank you for sharing your positive experience with us! We are delighted to hear that you found our location to be very convenient, with proximity to Nijo Castle, Kyoto Imperial Palace, and Nishiki Market.We're pleased to know that the nearby parking lot was helpful for your stay, offering affordability and convenience for car travelers. Your feedback is valuable, and we appreciate you taking the time to highlight these aspects.Should you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back soon and provide you with another excellent experience.Best regards,
Thank you so much for your kind words about our hotel's beautiful interior! We're thrilled to hear that you appreciated the design and aesthetics during your stay.Our team works hard to create a visually pleasing and comfortable environment for our guests, and it's wonderful to know that it had a positive impact on your experience.If there are any specific elements of the interior that stood out to you or if there's anything else you'd like to share, we'd love to hear more about your stay. Your feedback is important to us, and we hope to have the pleasure of welcoming you back for another visually delightful experience in the future.Best regards,
Thank you so much for your fantastic review! We're thrilled to hear that your experience with us earned a perfect 10 out of 10. It's wonderful to know that we exceeded your expectations. We truly appreciate your positive feedback and hope to have the pleasure of welcoming you back for another exceptional experience in the future.Best regards,
Thank you for staying with us.We would also like to thank you again for taking the time out of your busy schedule to write this review.We hope that you will visit our hotel again when you come to Kyoto. All of our staff look forward to serving you.
We appreciate your feedback regarding your recent stay at our hotel. Thank you for taking the time to share your thoughts with us.Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2023 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 7 月に 1 泊滞在
The Hotel Staffからの返信 (投稿日 : 2023 年 8 月 18 日)
We appreciate your feedback regarding your recent stay at our hotel. Thank you for taking the time to share your thoughts with us.Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.