Dear Hiroki, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Yours sincerely, Man Ieong General Manager

Dear HAYATO, We sincerely apologize for falling short of your expectations in some service areas. The points you raised will be among our foremost considerations. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts. Yours sincerely, Man Ieong General Manager

Thank you for staying in Dorsett Tsuen Wan, Hong Kong. Much appreciated your compliments on our courtesy services. Our team will be pleased to know they had a role in making your stay with us a memorable one. We appreciate your positive reviews and will be eagerly waiting for your return to our hotel for a much longer stay.

Thank you for your high recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

It was a pleasure having you as our guest at the Silka Tsuen Wan, Hong Kong. We are thrilled to read you had an enjoyable experience and that you were impressed with friendly & helpful staff. Moreover, we are pleased to know you impressed with the convenient store at main entrance as well as FREE shuttle bus service that facilitate you to a joyful experience of shopping and local delicacies. Your feedback is much appreciated, and we look forward to welcoming you back soon!

Thank you for your highly recommendation regarding your stay at the Dorsett Tsuen Wan, Hong Kong. Much appreciated your compliments to our professional and helpful front desk staff. We pretty love to hear that you would recommend us based on the fantastic staying experience. We appreciate your positive reviews and will be eagerly waiting for your return to our hotel for a much longer stay.

Thank you for staying with us, I look forward to seeing you soon.

Thank you for staying with us, I look forward to seeing you soon.

Thank you for staying with us, I look forward to seeing you soon.

Thank you for staying with us. Looking forward to seeing you soon.

Thank you for staying with us. Looking forward to seeing you soon.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

We are delighted to hear that you enjoyed your stay at Silka Tsuen Wan, Hong Kong. Glad to receive your positive comments about our cleanliness. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!

Thank you for choosing Silka Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with the location, we recommend you to take our in-town shuttle bus service to/from Hotel and Kwai Fong MTR / Airport Express Tsing Yi Station & Tsim Sha Tsui facilitate you to a joyful experience of shopping and local delicacies at the mall. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

It was a pleasure having you as our guest at the Silka Tsuen Wan, Hong Kong. Hotel provide FREE in-town shuttle bus service to/from Hotel and Kwai Fong MTR / Airport Express Tsing Yi Station & Tsim Sha Tsui facilitate you to a joyful experience of shopping and local delicacies at the mall. Your feedback is much appreciated, and we look forward to welcoming you back soon!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for choosing Silka Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our room assignment due to the highest occupancy. Actually, we have different room categories with spacious and cozy bedroom, please visit us for more details. We are much concern your valuable comments and strive to do the best in the future. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

Dear良し, It was a pleasure having you as our guest at the Silka Tsuen Wan, Hong Kong. We are thrilled to read you had an enjoyable experience and that you were impressed with clean and comfortable room as well as 30 mins drive to Airport. Moreover, we are pleased to know you enjoyed your dining & shopping experience in local restaurants & supper market nearby. Your feedback is much appreciated, and we look forward to welcoming you back soon!

Dear ITO, Thank you for choosing Silka Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our room assignment. We have different room categories with spacious and cozy bedroom, please visit us for more details. We are much concern your valuable comments and strive to do the best in the future. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our friendly & helpful staff!! However, we are so sorry to hear you were disappointed with the breakfast, we have followed up the food variety with concerned departments to review. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

It was a pleasure having you as our guest at the Silka Tsuen Wan, Hong Kong. We are thrilled to read you had an enjoyable experience and that you were impressed with our comfortable room as well as buffet breakfast with great variety of food and drinks during every morning. Your feedback is much appreciated, and we look forward to welcoming you back soon!

Dear SSS, Thank you for staying in Silka Tsuen Wan, Hong Kong! Much appreciated your compliments on our "staff were wonderful and so helpful". Our team will be pleased to know they had a role in making your stay with us a memorable one. We look forward to hearing from you again soon!

Thank you for rating us! Looking forward to seeing you soon.

Dear On, Thank you for staying in Silka Tsuen Wan, Hong Kong! Much appreciated your compliments on our "staff were wonderful and so helpful". Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!

Thank you for rating us! Looking forward to seeing you soon.

It was a pleasure having you as our guest at the Silka Tsuen Wan, Hong Kong. We are thrilled to read you had an enjoyable experience and that you were impressed with FREE shuttle bus service that facilitate you to a joyful experience of shopping and local delicacies. Moreover, We are pleased to know you enjoyed your overall dining service in Dorsett Cafe as our "Breakfast spread was reasonable". Your feedback is much appreciated, and we look forward to welcoming you back soon!

Thank you for rating us! Looking forward to seeing you soon.

Thank you for your high recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. We pretty love to hear that you would recommend us based on the fantastic staying experience. We appreciate your positive reviews and will be eagerly waiting for your return to our hotel for a much longer stay.

Thank you for rating us! Looking forward to seeing you soon.

Thank you for rating us!

Dear nekotigecat, Thank you very much for choosing Silka Tsuen Wan and for taking the time to share your feedback about your recent stay with us. We are so sorry to hear you were disappointed with our room cleanliness & amenities. For the breakfast, we have directly reported to the restaurant for review and improve in the future. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.

Thank you for rating us!

Dear kin cheung Thank you for your recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. Regarding your comment about distant location with MTR station, actually hotel provided FREE shuttle bus service to MTR Kwai Fong Station, Airport Express Tsing Yi Station and Tsim Sha Tsui, facilitate you to a joyful experience of shopping and local delicacies at Kwai Chung district. We look forward to hearing from you again soon!

Thank you for your high recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. We appreciate your compliments on our FREE shuttle bus to Tsing Yi station & Tsim Sha Tsui which facilitate you go to Hong Kong Disneyland as well as shopping in Tsim Sha Tsui. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!

Dear たかたか, Thank you for your highly recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. Much appreciated your compliments to our staff with providing attentive service. We love to see such positive ratings as they remind us that we have been successful in achieving our goal to provide professional services & memorable experience to every guest. We look forward to hearing from you again soon! Warmest regards,

Dear Kaon, We sincerely thank you for your kind and warm comments about Silka Tsuen Wan, Hong Kong! We have different room types where the room size will be bigger. We look forward to seeing you again on your next visit to Hong Kong! Warmest regards,

Dear Koji, Thank you very much for choosing Silka Tsuen Wan and for taking the time to share your feedback about your recent stay with us. We are so sorry to hear you were disappointed with our shuttle bus arrangement and in-room sound insulation effect. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards,

Thank you for your highly recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. We appreciate your compliments to our cleanliness, FREE shuttle bus service, and delicious buffet breakfast. Your compliments must be shared with our team members. We look forward to hearing from you again soon! Warmest regards, Florence Ng General Manager

Dear たけう Thank you for your recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. Glad to hear that you love our convenient location where you would experience local delicacies, we appreciate your positive reviews and will be eagerly waiting for your return to our hotel for a much longer stay. Looking forward to seeing you again on your next visit to Hong Kong! Warmest regards, Florence Ng General Manager

Dear kazkomatz We would like to thank you for your nice reviews during your recent stay with us, as well as you love our "new & clean room" that is most adequate. We are sincerely looking forward to welcome you again here! Thanks! Warmest regards, Florence Ng General Manager

Dear Kida Thank you for your recommendation regarding your stay at the Silka Tsuen Wan, Hong Kong. Glad to hear that you have tried our airport shuttle service, we appreciate your positive reviews and will be eagerly waiting for your return to our hotel for a much longer stay. Looking forward to seeing you again on your next visit to Hong Kong! Warmest regards, Florence Ng General Manager

Dear Moco Thank you very much for choosing Silka Tsuen Wan and for taking the time to share your feedback about your recent stay with us. We are so sorry to hear you were disappointed with our location. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Florence Ng General Manager

Thank you for your review. We are pleased to learn that you had enjoyed your stay with us and your overall experience was a comfortable one. It has been our pleasure serving you. We look forward to welcoming you back soon.

Dear Ireneo,Thank you for choosing Silka Tsuen Wan, Hong Kong and taking your precious time to share your experience with us.We sincerely apologize for not having lived up to your expectations in some of our service areas. Rest assured that we have placed a great priority on the issues you raised, and those issues have been brought to the immediate attention of the respective departments to rectify the problems. We appreciate your comments as they are indeed beneficial in supporting our improvement efforts.We regret any inconvenience caused and we trust that you will give us the opportunity to show you another side of our efforts.Yours sincerelyMan IeongGeneral Manager

Dear Suda, We are thrilled to hear of your most encouraging reviews. Please rest assured that we will keep up the good work in order to reciprocate your continuous support to us. Regarding to the comment of breakfast, we will forward to the vendor and request for improvement. Yours sincerely, Man Ieong General Manager

Dear Kai Wing,Thanks for taking time to rating us, would you please share more reviews for our improvement.Your Sincerely,Man IeongGeneral Manager