Dear Mr/Ms. Sohei Kojima, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Masahiro San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Naomi San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Yasunobu San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr/Ms. Hitomi Arawaka, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We are very sorry for your concern about the smell of the water in the shower. We will investigate with our maintenance team.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr/Ms. Masanori Hashimoto,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant. It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon. Best regards, Grand Istana Rama Hotel

Dear Mr/Ms. Reona Suzuki, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr. Teruaki Kageyama, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr. Takashi Ito, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Fumitaka San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr/Ms.Yuki Fukuzawa,Warmest Greetings from Endlessly Happening Hotel!We sincerely appreciate you taking the time to share your recent experience, and we are delighted to hear that you rated us with a positive score of 3.Your feedback is invaluable, and it serves as a motivating factor for our team to continue delivering excellent service. We are pleased that you had an overall positive stay with us.If you have any additional comments or specific suggestions on how we can further enhance our services, please feel free to share. We value your input and look forward to the possibility of welcoming you back for another great experience.Thank you once again for choosing our hotel.Best regards,Grand Istana Rama Hotel

Dear Atsushi San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr. Takashi,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Keiko San,Warmest Greetings from Endlessly Happening Hotel!Grand Istana Rama Hotel Kuta Bali is sincerely thankful for your time to share your experiences during your stay at our hotel. We are delighted to hear that you found our location convenient, especially with its proximity to the beach and the shopping mall. Your mention of the nearby supermarket adds great value for our guests.Thank you for sharing your insights about our villa-like facilities and the absence of elevators on the lower floors. Your recommendation for elderly guests and families with children on the 1st floor is thoughtful and greatly appreciated. We understand the importance of providing comfortable accommodations for all our guests, and your feedback will be instrumental in improving our guest experience.Thank you for your stay with us. We look forward to the possibility of welcoming you back for another enjoyable stay.Best regards,Grand Istana Rama Hotel

Dear Katsumi San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Takashi San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Ms. Kimberly Anne Inomata, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Mr. Tetsuya Yomoda,Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Valuable Guest,Warmest greetings from Grand Istana Rama Hotel - Kuta, Bali. Thank you so much for taking your time to share your experience during your recent staying at Grand Istana Rama Hotel - Kuta, Bali. Providing the highest level of hospitality is our number one priority and we sincerely apologize for the inconvenience and falling short of meeting your expectations. We are working with our team to ensure that this situation will never be reflected again. Feel free to let me know shall there be any assistance that we could provide in relation to your upcoming visit.Thank you again for the rating and we wish to welcome you back in the near future

Dear Mr. Shin Waketa, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Mr. Yosuke Akinaga, Warmest Greetings from Endlessly Happening Hotel!First of all, on behalf of the entire team, we would love to thank you for choosing Grand Istana Rama Hotel Kuta - Bali as your accommodation during your stay in Bali and for taking the time to share your comment with us.It is very sad read through your review commencing our service and quality.Again, thank you for your review and we look forward to the pleasure of a return visit and we assurance for the improvement delivering to you and other customer at Grand Istana Rama Hotel Kuta – Bali. We really love any feedback for our improvement. Appreciate if you could be more specific of when & where you had a breakfast/lunch/dinner. If you come again we will give a complimentary and we will be glad to get more specific detail. Should you have any further assistance, please do not hesitate to contact us

Dear Mr. Yukari Sato, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Mr. Junya Ueno, Warmest greetings from Grand Istana Rama Hotel - Kuta, Bali. Thank you so much for taking your time to share your experience during your recent staying at Grand Istana Rama Hotel - Kuta, Bali. Providing the highest level of hospitality is our number one priority and we sincerely apologize for the inconvinience and falling short of meeting your expectations. We are working with our team to ensure that this situation will never be reflected again. Feel free to let me know shall there be any assistance that we could provide in relation to your upcoming visit.Thank you again for the rating and we wish to welcome you back in the near future

Dear Mr. Tsubasa Kitazawa, Warmest Greetings from Endlessly Happening Hotel! Thank you for choosing to stay with us and taking your valuable time to review us. We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Mr. Hidehiro,Warmest Greetings from Endlessly Happening Hotel!Thank you for your wonderful review and for sharing your experience with us. We are thrilled that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We are glad that you are satisfied with breakfast and room prices and regarding shower water pressure and temperature concerned, our housekeeping will investigate this matter and we apologize for falling short of your expectations.Once again, thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

Dear Mr/Ms. KOWarmest Greetings from Endlessly Happening Hotel!Thank you for your review. We are thrilled to learn that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We would like to inform you that we are doing a little bit progress of wall project on our Garden Suite to maintain our excellent service to exceed very high level of guest satisfaction. It is our commitment to ensure guest are given the best experience when stay with us. Once again, thank you for your recent stay and we do hope that you will give us another opportunity to serve you in the future.

Dear Valuable guest, Warmest Greetings from Endlessly Happening Hotel!Thank you for your review. We are thrilled to learn that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We would like to inform you that we are under renovation and refurbishment to maintain our excellent service to exceed very high level of guest satisfaction. It is our commitment to ensure guest are given the best experience when stay with us. Once again, thank you for your recent stay and we do hope that you will give us another opportunity to serve you in the future.

Dear Mr. Fumitaka, Warmest Greetings from Endlessly Happening Hotel!Thank you for your review. We are thrilled to learn that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We would like to inform you that we are under renovation and refurbishment to maintain our excellent service to exceed very high level of guest satisfaction. It is our commitment to ensure guest are given the best experience when stay with us. Once again, thank you for your recent stay and we do hope that you will give us another opportunity to serve you in the future.

Dear Mr. Koji, Warmest Greetings from Endlessly Happening Hotel!Thank you for your review. We are thrilled to learn that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We would like to inform you that we are under renovation and refurbishment to maintain our excellent service to exceed very high level of guest satisfaction. It is our commitment to ensure guest are given the best experience when stay with us. Once again, thank you for your recent stay and we do hope that you will give us another opportunity to serve you in the future.

Dear Mr. Satoshi, Warmest Greetings from Endlessly Happening Hotel!Thank you for your review. We are thrilled to learn that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We would like to inform you that we are under renovation and refurbishment to maintain our excellent service to exceed very high level of guest satisfaction. It is our commitment to ensure guest are given the best experience when stay with us. Once again, thank you for your recent stay and we do hope that you will give us another opportunity to serve you in the future.

Dear Mr/s. Tomohiko, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Mr. Takashi, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

Dear Mr. Muscat,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

Dear Mr. Haruhiko, Warmest Greetings from Endlessly Happening Hotel!Grand Istana Rama Hotel Kuta Bali is sincerely thankful for your time to share your great experiences during your stay at our hotel and acknowledge that you enjoy your moments when stay with us until your departure date. We are glad that you are satisfied with our awesome location which is located exactly closed to Beachwalk Mall and the nice touch by our stunning services delivered by our friendly staffs. Regarding for our shower in a high position, for your information our standing shower is already suitable based on Asian’s people. And some room have been changed to reel-shower type that can be adjusted in high or low position. We do suggest you to ask our staff to help you in that situations. Once again we genuinely thank you for recent stay and although we fell short of meeting your expectations, we hope you will consider our hotel on your next visit to Bali so that we can deliver on the guest experience you deserve and restore your confidence in the Grand Istana Rama Hotel.Best regards,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We are very happy and appreciate for taking your valuable time to share us your amazing feedback. We are glad knowing that our service can reached your expectation and made your stay more enjoyable. Thank you very much for your great review. We are looking forward to welcome and serve your again on your next visit to Bali Island. Have a beautiful day. Sincerely,

Dear Natsume, Thank you for sharing this wonderful review regarding your stay experience with us at Grand Istana Rama Hotel Kuta. We are so delighted to hear that you enjoyed the stay. Your generous comments about our hotel and staff are very much appreciated. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We look forward to be of your service again in your next visit.

Dear Value Guest, We are very appreciate for taking your valuable time to share us your review. It's a pleasure getting a feedback from you to maintain our standard service continuously at our hotel. Thank you for choosing and staying at Grand Istana Rama Hotel. Have a beautiful day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We are very appreciate for taking your valuable time to share us your great feedback regarding your experience stay at Grand Istana Rama Hotel. We are glad knowing that our team successes made your stay more enjoyable and memorable. We are look forward to welcome and serve you again in the nearest future. Have a great day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We very appreciate for taking your valuable time to share your feedback regarding your experience stay at Grand Istana Rama Hotel. It's a pleasure knowing that our staff can made your stay more enjoyable. Your feedback is very important for us, to upgrade our standard service and doing an improvement continuesly. We are look forward to welcome and serve you again on your next visit at Grand Istana Rama Hotel. Have a beautiful day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! Thank you for taking your valuable time to share your feedback regarding your experience stay with us. We are very appreciate your effort to giving review for us. We are looking forward to welcome and serve you again in the nearest future. Have a great day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We are very appreciate for taking your valuable time to share your feedback regarding your experience stay with us. Your review is very important for us to improve our facilities and service and to make sure reach our guest satisfaction. Thank you for choosing us as part of your holiday destination. We are looking forward to welcoming and serve you again on your next visit at our hotel. Have a beautiful day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! Please receive our deeply apologize inregard of your inconvinience experience you had during your stay with us. We will doing improvement and adjustment to avoid same problem happen in the future. Thank you for taking your valuable time to share us your feedback. We hope will have another chance to welcoming and serve you again in nearest future. Have a great day. Sincerely,

Dear Gami, Warmest Greetings from Endlessly Happening Hotel! We are very appreciate for taking your valuable time to share us your great feedback regarding your experience stay with us. The management will consider your advise to have an japanese speaking staff. Also we are deeply apologize regarding our breakfast menu option, we will do some adjustment to make sure our guest satisfied with all our service. We are looking forward to welcome and serve you again on your next visit at Grand Istana Rama Hotel. Have a breautiful day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! Please receive our deeply apologize regarding the inconvinience you had while stay with us. We will forward your feedback to department concern and doing improvement to avoid same problem in the future. We are very appreciate your feedback to us, it's very valuable for us. We are looking forward to welcome and serve you again on your next visit to Bali. Have a great day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We are very sorry regarding the inconvinience experience with our drain problem. We really hope you can let us know while you stay with us immediately, so our team can fix it as soon as possible. We hope will have another chance to welcome and serve you again in the future. Have a good day. Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We are very appreciate for taking your valuable time to share us your feedback regarding your experience stay with us. Please receive our deeply apologize for the inconvinience experience about our water felt salty. We will do some adjustment to improve our water and to avoid same problem in the future. We are looking forward to welcome and serve you again in the nearest future. Have a beautiful day. Sincerely,

Thank you for taking your valuable time to share us your review. It's very important for us to maintain and improve our standard hospitality service continuously. Once again, thank you for staying at Grand Istana Rama Hotel. Have a great day. Sincerely,

Dear Valued guest, Thank you for taking time to share us your generous review. It's very valuable for us as a feedback to maintain and improve our hospitality continuously. We're glad you enjoyed your stay. Thank you for choosing Grand Istana Rama Hotel as your preference during your precious event in Kuta, Bali. We're looking forward to welcome you back to our beloved hotel in your next visit to Bali. Have an beautiful day! Sincerely,

Dear Value Guest, Warmest Greetings from Endlessly Happening Hotel! We're deeply apologize for inconvinience experience you had during your stay with us. Regarding laundry voucher issue, every voucher will have date validity and room number to make sure room benefit used by the correct guest. All benefit will consider and base on promo we have. As you are using your friend voucher and the voudher is expired that's why our team rejected the voucher. Thank you for giving us your feedback, we will doing adjusment and improvement to avoid same problem in the future. We really hope will have another opportunity to welcome and serve you in the nearest future. Have a great day. Sincerely,