外観

エピソード クタ バリの口コミ

4 out of 5
エピソード クタ バリ
Jl By Pass Ngurah Rai No 99, Simpang Siur, Kuta, Bali

口コミ

8.0

とても良い

評価 10 - 185 件の口コミ中 52 件が非常に良い" "
評価 8 - 185 件の口コミ中 84 件が良い" "
評価 6 - 185 件の口コミ中 38 件が普通" "
評価 4 - 185 件の口コミ中 5 件が不満" "
評価 2 - 185 件の口コミ中 6 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

8.0/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

Satomi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Gedeからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Satomi,Thank you for your rating. We hope to see you again at Episode Kuta Bali in the next future. Sincerely,Gede SuryawanHotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
値段の割りには満足
手ごろな値段のわりには快適でした。朝食が良かったと思います。Wifiの強度がいまいちだったのが難点でした。
2019 年 7 月に 2 泊滞在
Reservationからの返信 (投稿日 : 2019 年 8 月 1 日)
Dear Valued Guest, Warmest greeting from D Varee Diva Kuta Bali Thank you for your input, we will inform our management to improve for the wifi service. Thank you for your attention and please do not hesitate to contact us should require any future assistance.

6/10 (普通)

Kinotaku、Japan

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
ちょっと部屋が暗い
ファミリースイートを利用しました。部屋の広さは申し分なかったのですが、照明が少なく、すべて点けても暗く感じました。ホテルスタッフはフレンドリーで良かったです。
2018 年 9 月に 1 泊滞在
Rondanからの返信 (投稿日 : 2018 年 10 月 4 日)
Warm greeting from D Varee Kuta Bali, Thank you very much for your trust and choosing DVaree Diva Kuta Bali to stay and you're enjoy during your stay. Thank you your review about the light It will be under consideration. Warm regard,

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
ショッピングセンターのすぐ横のホテル
ショッピングセンターのすぐ横にあり、スーパーやご飯に行くのにとっても便利でした!プールやジムも無料であり、快適に過ごせました! ただトイレのドアの鍵が閉まらなかったり、窓の鍵が閉めにくかったです。また、シーツに血がついていました。でも立地もよく、ホテルの従業員がとても優しいので、また泊まりたいです。
2018 年 8 月に 3 泊滞在
Rondanからの返信 (投稿日 : 2018 年 10 月 1 日)
Warm greeting from DVaree Diva Kuta Bali, Thank you very much for your comments and review of our hotel, We're also glad that you enjoyed some of our amenities and the location of the Mall that suits your shopping and food hunting. We do apologize there few thing cloud not meet you expectation Again, Thank you for your time and looking forward to welcoming you again in the future. Regards,

8/10 (良い)

ぽにお、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
繁華街までも近いホテル
歩いていける周辺にお店や飲食店などもあり、便利でした!また部屋も綺麗でした!ありがとうございました!
2017 年 8 月に 1 泊滞在
Retno.Poernomoからの返信 (投稿日 : 2017 年 10 月 13 日)
Dear Value Guest ,Thank you for sharing good feedback during your stay in our Hotel. We are indeed looking forward for your next stay any time to visit Bali very soon. Sincerely

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
買い物に便利なホテル
DFSとショッピングモールがすぐ近くにあり、便利です。 ただ、海からは離れているので、クタの繁華街に行くのは不便です。 ホテルとしては、普通です。宿泊代は安いです。
Dadang Kからの返信 (投稿日 : 2017 年 1 月 10 日)
Dear Guest , Thank you for sharing and giving us the comment during your stay in our hotel . We are indeed looking forward for your next stay in Bali very soon . Sincerely

8/10 (良い)

rena、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2日泊まったみたら なかなか サビス良い、朝ご飯 メニューもう毎日違うよかった 子供ベッドもう 無料につけてくれました ホテルの 横 ショッピングモールので 楽なショッピングも できました
GMibisstylesbalikutacirclからの返信 (投稿日 : 2016 年 5 月 21 日)
Dear Rena , Thank you for sharing your great experience during your stay in our hotel . Glad to know that you enjoyed during your stay with us. Looking forward for your next visit to Bali very soon . Sincerely

10/10 (非常に良い)

KAORU、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビーチ目的でない人にお奨め
部屋は広く清潔でくつろげる。 ビーチ目的ではない滞在にはもってこいのホテル。 買い物や食事で困ることは考えられない。
GMibisstylesbalikutacirclからの返信 (投稿日 : 2016 年 3 月 26 日)
Dear Kaoru , Thank you for sharing good experience during your stay in our hotel . We are indeed looking forward for your next visit to Bali very soon . Sincerely Joan Mamahit General Manager Ibis Styles Bali Kuta Circle

6/10 (普通)

かず、札幌市

可もなく不可もなく
夜中について、翌朝移動するまでの短時間利用でしたが、可もなく不可もなく 価格なりのホテルと思います。 以前夜中に着いてホテルのフロントが閉まっていたことがあり 気になっていましたが 大丈夫でした。
GMibisstyleskutacircleからの返信 (投稿日 : 2015 年 7 月 23 日)
Dear Sir/Madam, Thank you for your review about your recent stay experience at our hotel. We are sorry for any inconvenience that had occured during your stay. We do hope to welcome you back in a better situation Warmest Regards, Joan Mamahit General Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
不衛生。
部屋の掃除がされていないのか? 足の裏が真っ黒になった。 シャワー浴びても落ないがんこな汚れ。 寝具が不衛生。 強いカビ臭。
GMibisstyleskutacircleからの返信 (投稿日 : 2015 年 7 月 23 日)
Dear Sir/Madam, Thank you for taking your time to share your experience from your stay at our hotel. We are sorry for the unpleasant experience that occured during your stay. It's our hope to be able to welcome you back in a better condition.. Warmest Regards, Joan Mamahit General Manager

8/10 (良い)

kagu、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
買い物にも便利でコスパ高いです。
ショッピングモールのすぐそばで、新しくて綺麗なホテルです。 ベッドもねごごちよく、お水も用意されていて、朝食も普通に美味しいです。 音が響きやすい構造ですが、コテージでもないかぎり仕方ないです。 到着日に利用しましたが、空港タクシーRp150000でした。
GMibisstyleskutacircleからの返信 (投稿日 : 2015 年 7 月 23 日)
Dear Valued Customer, Many thanks for the review from your stay at our hotel. Hope to see you again in your next trip to Bali. Best Regards, Joan Mamahit General Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
隣が大型スーパーがあるので便利です。
今回、8階のお部屋だったのですが、シャワーの出が弱かったです。6階の部屋に泊まった友人はシャワーの出は良かったそうです。また、エアコンの音が凄いので、寝る時は、offにしたほうがいいかもしれませんね。 あと、トイレ・シャワールームのドアがくもりガラスなので、ちょっとスケスケで恥ずかしいかも(^^ゞ
Joanからの返信 (投稿日 : 2015 年 8 月 31 日)
Dear Value Guest , Thank you for sharing good feedback about Ibis Styles Bali Kuta Circle . We are glad to hear that you enjoyed stay with us . Looking forward for your next visit to Bali very soon. Sincerely , Joan MAMAHIT General Manager Ibis Styles Bali Kuta Circle

8/10 (良い)

TOMY、ジャカルタ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
繁華街からも近く隣に大手スーパーもあり利便性がとても良い。
部屋の清潔度/マナーも非常によく、朝食も非常に満足できた。 コストパフォーマンスに非常に優れていた。
Joanからの返信 (投稿日 : 2015 年 8 月 7 日)
Dear Tomy , Thank you for sharing the great review of Ibis Styles Bali Kuta Circle. We are very glad that you enjoyed your stay with us. And Hope to see you again in Bali very soon Sincerely , Joan MAMAHIT General Manager Ibis Styles Bali Kuta Circle

8/10 (良い)

Bobbicat、Tokyo, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value for money
We had 1 night stay before the early morning flight. Room made quite practical. location right next to commercial complex (Mal Galeria, Hypermart, Matahari) which is very good for last minute shopping before flight. Shuttle transport to/from airport available at 7,500rp/pax from 6:00am. Since our flight is 6:00am, we had a taxi at 35,000rp plus airport parking som 3,000rp. in 10-15 min. As we left earlier than hotel breakfast, they gave us a box meal = 2 mini danishes and 2 toast bread and 1 boiled egg and a small water cup.
GMibisstylesbalikutacirclからの返信 (投稿日 : 2015 年 12 月 19 日)
Dear Bobbicat , Thank you for your sharing your feedback . Glad to know that you enjoyed during your stay with us . Looking forward for your next visit to Bali very soon. Sincerely

8/10 (良い)

Rasmus

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 7 泊滞在
Gedeからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Mr. Rasmus, Thank you for your rating. We hope to see you again at Episode Kuta Bali very soon. Sincerely,Gede SuryawanHotel Manager

10/10 (非常に良い)

Raktim、Etobicoke

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff. Great service Great Hotel. Great value
2024 年 2 月に 1 泊滞在
Raktimからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Bapak Raktim, Thank you for the great review and rating given to Episode Kuta Bali. We hope that you're enjoyed your stay with us. See you again very soon. Sincerely,Gede SuryawanHotel Manager

6/10 (普通)

Duyen

家族旅行
良かった点 : スタッフとサービス
Room was small and aircon was noisy. Didn't like the frosted glass that separated the bedroom and bathroom. You can still see whoever is in the bathroom.
2024 年 1 月に 6 泊滞在
Gedeからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr/s. Duyen, Thank you for taking the time to share your feedback. First of all, we do apologize for the inconvenience caused. Regarding the AC was noise, for sure we will fix the problem immediately. And we will ensure that this kind of issue will not happen again in the future. Once again, we do apologize for anything that was not meet your expectations. We hope that we still have chance to welcome you back to Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager

6/10 (普通)

Nicole

良かった点 : 清潔度、設備とサービス
The room was clean and had what I needed for a one nights stay. The breakfast was average. The best hotel for shopping. The hotel has a door at the end of the property to have direct access to the shopping centre next door - Mal Bali Galeria. No money exchange service available at the hotel.
2023 年 12 月に 1 泊滞在
Gedeからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Mrs. Nicole, Thank you for taking the time to share your feedback. First of all, we do apologize regarding of the breakfast was average. For sure, we will review and evaluate all the menu display also the taste in order it could be accepted to all guests. Again, thank you for your kind feedback. And we hope to see you again at Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Location good next to shop mall. However there is no lock for shower room nor toilet for family room. Downstairs was clean but upstairs was little dusty. Good pool, but gym aircon was not working. Very friendly staff.
2024 年 1 月に 1 泊滞在
Gedeからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Respected Guest, Thank you for taking the time to share your feedback. First of all, we do apologize for the inconvenience caused. Regarding the shower door can not be locked, this concern will be fully consider. Other than that, we do apologize regarding the aircon was not working at Gym. However, after we checked that our standard is that the aircon is in off position. However, if there is a guest would like to have gym so they can turn it on directly. We provide the remote control for guest who would like to adjust the temperature or might be turn it on/off during Gym. However, we will review again in overall and will improve anything that was not proper in area. Once again, thank you and we hope to see you again at Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager

10/10 (非常に良い)

Srikanth

2023 年 12 月に 4 泊滞在
Gedeからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Mr. Srikanth, Thank you very much for the great rating. See you again at Episode Kuta Bali. Sincerely,Gede SuryawanHotel Manager

2/10 (非常に不満)

rupika

2023 年 11 月に 7 泊滞在
Gedeからの返信 (投稿日 : 2024 年 1 月 3 日)
Dear Ibu Rupika, Thank you for your rating. See you again. Sincerely,Gede SuryawanHotel Manager

10/10 (非常に良い)

Binte Wan Saiful Bahri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Strongly recommended. Comfortable and spacious.
2023 年 6 月に 5 泊滞在
Gedeからの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Mr. Binte Wan Saiful Bahri,Thank you for the great review and rating. We hope that you're enjoyed your stay with us. See you again very soon. Regards,Gede SuryawanHotel Manager

10/10 (非常に良い)

Wei-yang

2023 年 4 月に 1 泊滞在
Gedeからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Wei-Yang,Thank you for the great rating. See you again. Regards,Gede SuryawanHotel Manager

10/10 (非常に良い)

Kaili

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
地理位置很好服務周到
這次總共住了五天四夜,飯店價格很合理,當然房間有一些細節的地方比較老舊,但是以這個價格來說OK了,床鋪乾淨舒適,泳池水溫很好,前台服務非常優秀,天天幫我們叫blue bird的計程車(到庫塔海灘商圈只要3萬印尼盾)早餐樣式也算多的,最重要離購物中心和賣場很接近,有一個門直接通道停車場走路就到,相當方便。我們天天都到賣場買水果和飲料。附近還有一個按摩館Bali Orchid Spa也是走路可以到,很不錯。就是巴里島的交通實在不知道怎麼過馬路⋯當行人真的太危險了
2023 年 4 月に 3 泊滞在
Gedeからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Mr/s. Kaili,Thank you for the great review and rating given to Episode Kuta Bali. We're so glad to receive your positive comments and we hope that you'd enjoyed your stay with us. Once again, thank you for giving us a great rating and review. See you again very soon at Episode Kuta Bali. Regards,Gede SuryawanHotel Manager

10/10 (非常に良い)

KAILI

2023 年 4 月に 2 泊滞在
Gedeからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Mr/s. Kaili,Thank you for the great rating. See you again. Regards,Gede SuryawanHotel Manager

10/10 (非常に良い)

Linda

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Location is amazing next to Galleria shopping centre great way to start or finish a trip to Bali
2023 年 2 月に 1 泊滞在
Gedeからの返信 (投稿日 : 2023 年 2 月 7 日)
Dear Mrs. Linda,Thank you for the great review of our hotel. We're glad that you're enjoyed your stay with us. We hope to see you again very soon at Episode Kuta Bali. Sincerely,Gede SuryawanInc General Manager

10/10 (非常に良い)

Gulvinder Singh、Selangor

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean property and easy access to the mall
2022 年 4 月に 1 泊滞在
Gedeからの返信 (投稿日 : 2022 年 7 月 1 日)
Dear Gulvinder Singh, Thank you for the great review. We hope to welcome you back at our hotel. Regards, Gede Suryawan Inc General Manager

8/10 (良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommend
Great place to stay! SARAH at the front desk was incredibly helpful and nice!
2020 年 2 月に 5 泊滞在
Rondanからの返信 (投稿日 : 2020 年 2 月 28 日)
Dear Mr.Martin Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

8/10 (良い)

Murali、Perth

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well maintained, good service, close to the Galeria Mall
2019 年 12 月に 7 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel itself is pretty good. It's very clean and well provided. The pool is lovely. The food was ok. The shopping center next door is convenient. The problem is the location. The hotel is on a highway and there are no traffic lights in Kuta so you can't walk anywhere. You can't walk to the beach even if it's just 15 minutes away. There are buses that depart from the mall but they are more or less reliable. If you don't have a car I would book something closer to the beach.
2019 年 10 月に 10 泊滞在
Rondanからの返信 (投稿日 : 2019 年 11 月 4 日)
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 (良い)

Aus、Aus

家族旅行
良かった点 : スタッフとサービス
I liked the connection to the large Bali Galeria shopping mall as we were flying out in the evening and had one night booked.
2019 年 9 月に 1 泊滞在

2/10 (非常に不満)

Marco、milano

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Hotel tassativamente da evitare ,in quanto a lato delle camere scorreva un fiume di fogna,forse per loro avere puzza di fogna e’ normale per noi no, colazione inesistente solo per orientali Se siete a Kuta evitate Personale abbastanza gentile
2019 年 8 月に 11 泊滞在
Rondanからの返信 (投稿日 : 2019 年 9 月 3 日)
Dear Mr Marco Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan.General Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved DVAREE DIVA🤗we stayed for 8days. The staff are lovely and our kingsize room was very comfortable. Would happily stay again.
2019 年 7 月に 8 泊滞在
Rondanからの返信 (投稿日 : 2019 年 9 月 3 日)
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 (良い)

Sofia

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Stayed here 3 nights because my partner ended up in the hospital on the other side of the road. The area is a bit off and the only thing around is the mall. The staff was great and really sweet! The room was nice and clean but had a weird smell of damp.
2019 年 4 月に 1 泊滞在
Rondanからの返信 (投稿日 : 2019 年 4 月 29 日)
Dear Ms Sofia Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I have noted of your feedback regarding room. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度
good location nice staff but not very clean. Need improvement on cleaning.
2019 年 3 月に 3 泊滞在
Rondanからの返信 (投稿日 : 2019 年 3 月 22 日)
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I have noted of your feedback regarding cleanliness. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Service was excellent and staff was very accommodating. Would definitely stay here again.
2019 年 3 月に 4 泊滞在
Rondanからの返信 (投稿日 : 2019 年 3 月 22 日)
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

2/10 (非常に不満)

Akim-Isabelle-Tamara

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hôtel À RÉNOVÉ !
Hôtel en Décomposition,En Rentrant dans la Chambre une Forte Odeur D Humidité,le parquet Était tout Condolé et Totalement Délabré par L Eaux. Il Y A Des Gouttes D Eaux,Qui Coulent des Plafonds. Cétte Hôtel A Besoin,D une Rénovation Complète Car il est insalubre ! Au petit Déjeuner,Il Faut Allér Au Comptoir,Pour Demandér du lait ou du Beurre,Qui sont Rationnés ! Équipe Très Sympathique,Toujours a votre Disposition !
2019 年 2 月に 1 泊滞在
Rondanからの返信 (投稿日 : 2019 年 2 月 13 日)
Dear Ms Tamara, Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. I have noted of your feedback regarding the breakfast and room.Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GREAT staff and management. Perfect being next door to a great big mall. With the new management takeover, improvements are happening on a daily basis. Management are keen and happy to take on suggestions...X to Mary, and the health spa girls, they were truly great.
2018 年 7 月に 9 泊滞在
Rondanからの返信 (投稿日 : 2019 年 1 月 23 日)
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

10/10 (非常に良い)

Yasmin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 7 泊滞在
Rondan,General Managerからの返信 (投稿日 : 2019 年 1 月 22 日)
Dear Ms Yasmin Thank you so much for your score. Regard

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good little one night stay
We only stayed one night before moving on but it was very comfortable, good location close to the airport, we arrived very late at night and the staff were still welcoming, buffet breakfast choice was OK, pool area looked nice and inviting but no drinks service until after lunch time. I did not like the toilet and shower were part of the main bedroom and had frosted class with openings at the top and bottom. You could hear and see everything given how close it was to the beds.
2018 年 12 月に 1 泊滞在
Rondan,General Managerからの返信 (投稿日 : 2019 年 1 月 8 日)
Dear Guest Greetings from D Varee Diva Kuta Bali We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

6/10 (普通)

denise pui yee

need to improve
no welcome drink. bfast need improve. fair room. closed to shopping mall. kk bus terminal.
2018 年 12 月に 1 泊滞在
Rondan,General Managerからの返信 (投稿日 : 2019 年 1 月 3 日)
Dear Mr.Denise Pui Yee ON Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. I have noted of your feedback regarding the breakfast and room.Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 (良い)

youngjoon、KOREA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 5 泊滞在
Rondan,General Managerからの返信 (投稿日 : 2019 年 1 月 3 日)
Thanks for staying with us. We appreciate your score!

10/10 (非常に良い)

Yesenia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience
Amazing stay! The manager was so helpful Dadang Kadarisman, it was a great location! Easy to get around for shopping, excursions or nightlife. Definitely enjoyed my stay hope to be back!
2018 年 12 月に 5 泊滞在
Rondan.General Managerからの返信 (投稿日 : 2018 年 12 月 27 日)
Dear Ms Yesenia Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. Good to hear that you appreciate the warmth you felt from all the Team Members and that they were all very friendly and helpful. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

10/10 (非常に良い)

Nemanja

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful
Me and My wife got married in Bali and we stayed in this hotel the staff was wonderful helpful and even gave complimentary personal cake for us in the room they even made the room nice for us the cleanliness was nice don’t have anything negative to say will absolutely be back here with my wife
2018 年 11 月に 2 泊滞在
Rondan,General Managerからの返信 (投稿日 : 2018 年 11 月 13 日)
Dear Mr/s Nemanja Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Mr/s Namanja,Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
2018 年 11 月に 2 泊滞在
Rondanからの返信 (投稿日 : 2018 年 11 月 5 日)
Thank you for staying with us

8/10 (良い)

Dan

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good for the price but standards have dropped.
This is my second stay here. I decided I’d try it again as the last time was good. But this time it was a let down. First I booked hotel transfers from the airport. I got held up at immigration for an hr being busy. The transfer went home. That’s fine. But I rang to see if they could send it again but was advised no they couldn’t send one due to the booking system. So I had to find transfer at 2am. The breakfast was a let down. Very average. Last tine I stayed they had better selection. And no waits for food. Get there quick as the food goes when there’s massive tour groups going through. They used to have ice tea readily available at reception but they don’t do that anymore. It’s very welcoming after walking around the hot sun. Room was good. Very comfortable. Big bed. Showers and toilets ok. Location was very good. 911 dental clinic less than 5 mins walk. Overall, disappointed as some standards drop. But for the price is ok.
2018 年 10 月に 8 泊滞在
Rondanからの返信 (投稿日 : 2018 年 11 月 5 日)
Dear Mr.Dan, Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. I have noted of your feedback regarding the limited choices of food during the buffet breakfast and pick up service. At D Varee Diva Kuta Bali, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

10/10 (非常に良い)

tash、australia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel choice
This hotel was a great choice for us. We had a loft room which was great for giving us a bit of space during our 2 week break. Situated right next to a shopping center and about a 10min drive to kuta centre. The staff were friendly and helpful and made our holiday abit more relaxed and fun. Price per night was very reasonable. Definitely recommend this hotel.
2018 年 9 月に 14 泊滞在
Rondanからの返信 (投稿日 : 2018 年 10 月 4 日)
Warm greeting from DVaree Diva Kuta Bali, Thank you for taking your valuable time to write us your experience while staying at our hotel. It is our pleasure to know that you had a great time here. Your credit to our property and staff are spirit for us to maintenance our service quality. Again thank you very much and We are looking forward to welcoming you back again. Warm regard,

8/10 (良い)

宿泊されたお客様

環境算是乾淨
中間有漂亮的游泳池,旁邊就是商場,不過價格比較貴,周邊道路頗複雜的,其實要在這邊行走很困難,坐車也容易塞車,不過環境算是乾淨
2018 年 9 月に 2 泊滞在
Rondanからの返信 (投稿日 : 2018 年 10 月 1 日)
Dear Sir, Thank you very much for your trust and choosing DVaree Diva Kuta Bali to stay and you're enjoy during your stay.Thank you very much for your valuable comment on swimming pool, location and environment cleanliness. Looking forward to welcoming you again in the near future.

8/10 (良い)

Chung hsin

水有點鹹鹹的,感覺像處理過的海水
水有點鹹鹹的,感覺像處理過的海水
2018 年 9 月に 2 泊滞在
Rondanからの返信 (投稿日 : 2018 年 10 月 1 日)
Warm greeting from DVaree Diva Kuta Bali, Thank you very much for your support and We would like to thank you for your review related water condition, We did discuss with our Chief Engineering for corrective action. We do apologize for inconvenience cause to you. Regard,

8/10 (良い)

Ramvishnu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 4 泊滞在