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スーテル ホテルの口コミ

スーテル ホテル
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin

口コミ

6.2
評価 10 - 44 件の口コミ中 9 件が非常に良い" "
評価 8 - 44 件の口コミ中 12 件が良い" "
評価 6 - 44 件の口コミ中 5 件が普通" "
評価 4 - 44 件の口コミ中 9 件が不満" "
評価 2 - 44 件の口コミ中 9 件が非常に不満" "

6.4/10

清潔度

7.4/10

スタッフとサービス

4.6/10

設備とサービス

6.4/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Nada

2023 年 10 月に 2 泊滞在

4/10 (不満)

Margaret colette

気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

6/10 (普通)

Sabine

良かった点 : スタッフとサービス、設備とサービス
everithing was ok but i mis wifi on the hotel room
2023 年 10 月に 4 泊滞在

8/10 (良い)

Sharman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent hotel
Nice hotel in excellent location, very close to the port, shops and restaurants, staff friendly and helpful. No issues.
2023 年 9 月に 1 泊滞在
Dからの返信 (投稿日 : 2023 年 10 月 20 日)
THANK YOU:)

8/10 (良い)

Naci

2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Raneen

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bad service at the reception, receptionist Doggu said literally it's 3 star what do you expect. 3 star hotel is middle standard but this hotel is really low standard. Only good about it is the location.
2023 年 8 月に 3 泊滞在
DUYGUからの返信 (投稿日 : 2023 年 10 月 20 日)
THANK YOU RANEEN !

10/10 (非常に良い)

NURAY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice reception woman!! Helped me things ,,
2023 年 8 月に 2 泊滞在
DUYGUからの返信 (投稿日 : 2023 年 10 月 20 日)
THANK YOU :)

4/10 (不満)

sedat

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

EMANUEL

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very disappointed by this hotel we arrive no fridge in our room internet kept dropping out room not made up in 3 days we were there had to ask for towels twice elevator not working very poor lighting in bathroom
2023 年 6 月に 3 泊滞在

6/10 (普通)

ludovic

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent staff lovely place is spotless clean I will return
2022 年 9 月に 4 泊滞在

6/10 (普通)

Hakan

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Lage Top!!! Aber halt sehr altes Hotel
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

aliye funda

2022 年 8 月に 1 泊滞在

4/10 (不満)

ilker

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location was good. Hotel needs a good upgrade, old, leaky plumbing, very small room. Didn't feel like coming to hotel for relaxing. Need good chefs as cooked food
2022 年 8 月に 3 泊滞在

4/10 (不満)

Maham

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nicht Empfehlen
Nicht EMPFEHLEN!!!! Steht in der Website (wifi kann man in ihrem Zimmer benutzen) aber war nur in der Lobby. Kühlschrank in der Zimmer wurde nicht funktioniert.zuerst war der Zimmer nicht sauber. Nach Aufforderung zur Reinigung wurde das Zimmer gereinigt
2022 年 8 月に 2 泊滞在

4/10 (不満)

Mehmet

2022 年 7 月に 3 泊滞在

2/10 (非常に不満)

James

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Worst hotel experience ever and I've travelled to more than 80 countries staying in hundreds of hotels! After waiting nearly 4 weeks with more than 3 hours communicating with Expedia and Expedia to the hotel to be told there would be no refund! Not even my second room cost which wasn't available due to over booking would be refunded! I booked two double rooms for two people so each person having our own room with a double bed arrived and was told I only made 1 booking for 1 person they said they were overbooked by 10 rooms and that I only had 1 person booked into 1 room I then showed my booking evidence then they apologised and showed my second printed proof of booking they asked for me to help and work with them with their best offer putting me and my friend in a room together with single beds (not double sized) so smaller beds than paid for. Their best offer was to simply move my second room booking to a future date The shower wasn't running properly when arriving, simply a faint drip however, could kind of shower with it and stopped working altogether in the morning The noise from the side street with the bars and nightclubs was extremely loud (which went on till 06.00 in the morning) wouldn't have been too bad with balcony door closed however, it was clear our air conditioning wasn't working. an engineer visited us at 02.00 and tried to fix the unit for a while before accepting it was not working My female friend had to sleep in reception on a sofa!
2022 年 6 月に 1 泊滞在

4/10 (不満)

Eda

2022 年 5 月に 1 泊滞在
surtel hotelからの返信 (投稿日 : 2022 年 6 月 7 日)
thank you for your comment.

10/10 (非常に良い)

vladimir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
burhanからの返信 (投稿日 : 2021 年 11 月 24 日)
teşekkür ederiz

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2021 年 11 月に 1 泊滞在
burhanからの返信 (投稿日 : 2021 年 11 月 24 日)
teşekkür ederiz

8/10 (良い)

Gamze

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Odamız tek kelimeyle mükemmeldi. Resepsiyondaki Hasret bey, çok ilgili ve yardımcıydı. Tek bizi üzen, banyoda duşakabin olmaması ve duş başlığının çok eski olmasıydı. Odaların içerisinde Bir yeniliğe ihtiyaç var.
2021 年 10 月に 1 泊滞在
burhanからの返信 (投稿日 : 2021 年 11 月 24 日)
teşekkür ederiz

8/10 (良い)

Oleh

家族旅行
良かった点 : スタッフとサービス
2021 年 9 月に 9 泊滞在

10/10 (非常に良い)

Sabiha

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 5 泊滞在

2/10 (非常に不満)

Bülent

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 7 月に 2 泊滞在

4/10 (不満)

mustafa

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
Everything in the this hotel is very old including AC, furniture, bathtub…etc. Furthermore, I did reservation for a non-smoking room and when I stepped in the room I was able to smell the smoke with an ashtray sitting on the desk. However, the location of the hotel is great and the breakfast is okay. Yet, I wouldn’t stay at this hotel again.
2021 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 5 泊滞在

8/10 (良い)

Blagica、Chicago

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
After staying one night in the horrible Ephesian hotel guesthouse we moved here and what a relieve. The receptionist was so nice that let us check in early even tough we didn’t expect to check in right away since it was pretty early ( before 10am), we just thought that it would be nice to leave our bags until we come back from the beach. The room is bit outdated, but spacious and clean and the room has a balcony. The rooftop offers amazing view from the city so even if you don’t want to swim ( yes, the pool is there) go up to enjoy the view and have a drink ( there is a bar up there). They serve breakfast at the rooftop. The breakfast was good, the usual Turkish fare with few other options which was great. No Turkish coffee tough. The location is unbeatable, the dolmus that goes to some of the beaches and the bus station is just steps from the hotel. The marina is across the street, bars/ restaurant and the bazaar is right there too. Flat and easily accessible. There is an elevator which is big plus. A little note: there is no wifi in the rooms, only in the lobby which was stated on the web site, but I believe the hotel should work on it as it’s very inconvenient for travelers. No one wants to run to the lobby all the time to check emails. The outlets in the room were not next to the beds so if u charge your phone and need to work on it, you can’t do that from your bed. It’s not big deal, but it can be little inconvenient for some people. I would stay here again.
2020 年 9 月に 1 泊滞在

2/10 (非常に不満)

Jen

出張, カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location is good and bad. Good because it's in the town centre opposite the harbour. Bad because there is a bar 20 yards from it that plays loud music until 3am :/ The hotel is dirty and dated and is in urgent need of update. They changed our room because the bathroom sink was broken and the shower head was completely covered in RUST! The second room bathroom was a smidge better but still unclean and old.
2019 年 10 月に 2 泊滞在

4/10 (不満)

Marisol

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Para una noche aceptable
El desayuno poco variado. Y el wi-fi nunca funcionó. Y en el portal de contratación dice wi-fi gratis
2019 年 9 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property central to everything breakfast is turkish breakfast very good .very clean hotel cleaners very friendly .
2019 年 4 月に 7 泊滞在
F.O.M からの返信 (投稿日 : 2019 年 5 月 3 日)
thanks for your comment see you again. goodbye.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel have friendly helpful staff and the rooms comfortable. Breakfast was included and good.
2018 年 12 月に 1 泊滞在

8/10 (良い)

Adrian、Mexico

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Almost everything is good, the only bad thing, they only have internet at the lobby.
2018 年 10 月に 1 泊滞在

8/10 (良い)

mine、Seoul

良かった点 : 清潔度、客室の快適度
해변에서 가깝고 시장과도 가까움 위치는 최적의 장소
모든 부분 다 만족 단 욕실은 보수 필요성 식사도 조금 부족함 친절하고 위치는 탁월 재숙박가능성 80프로
2018 年 4 月に 1 泊滞在

6/10 (普通)

FIRAT

気になった点 : 施設のコンディションと設備
Merkezde eski bir otel
Otelin yeri güzel.Fakat odalar çok eski ve çok boş.Terlik ,bardak vb şeyler bile yoktu.
burhanからの返信 (投稿日 : 2018 年 2 月 20 日)
yorumlarınız için teşekkür ederiz, en kısa zamanda tedarik edip odalarımızda bulunduracağız. iyi günler

8/10 (良い)

knoest、Brabant

良かった点 : スタッフとサービス、施設のコンディションと設備
goed hotel nabij centrum en boulevard.
Fijn hotel ligt tegen het centrum, alles is lopend te bereiken.En de dolmus stopt vlakbij het hotel.
2017 年 9 月に 14 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otel cok pisti, banyoda koku vardi. Kesinlikle otel olarak hizmet vermemesi gerekiyor. Calisanlar cok kotuydu. Musteriyle naail konusmasi gerektigini bilmiyorlardi.
2017 年 8 月に 1 泊滞在

8/10 (良い)

Necati

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 7 月に 1 泊滞在
teşekkür ederiz. sizlerin yorumları eksiklerimizin ve hatalarımızın giderilmesinde bize çok yardımcı olacaktır.. teşekkür edriz

8/10 (良い)

mine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Memnun kalırsınız.
Samos seyahati öncesi 1 gece konakladık.Merkezi konumu ve fiyat fayda dengesi tercihimizi etkiledi.Bu otelde çok kaldık daha önce.Odaların deniz manzarası çok güzel.
2017 年 7 月に 1 泊滞在
Memnuniyetiniz ve güzel yorumlarınız için çok teşekkür ederiz.Sizleri her zaman otelimizde görmek ve misafir etmek isteriz.

4/10 (不満)

Atakan

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rezalet
Tuvaletler kokuyor su pis akıyo klima bozuldu asansörde kaldık sadece bir gün kaldık
2017 年 7 月に 1 泊滞在
sizleri bu düşünce ile otelimizden ayrılmış olmanız gerçekten üzücü, sizlerden gerçekten özür dileriz. hangi bahane olursa olsun misafirlerimizin otelimizde kötü bir gün geçirmeleri kabul edilir gibi değil. sizlerin fikirleri ve şikayetleri bizlerin daha iyi hizmet vermemizde ki en büyük yardımcımız olacaktır. vakit ayırıp yorum yaptığınız için teşekkür ederiz. saygılarımızla burhan şahinler işletme müdürü

6/10 (普通)

Luca、Mantova

良かった点 : 清潔度、スタッフとサービス、客室の快適度
L'albergo è veramente a due passi dal mare
L'albergo è veramente a due passi dal mare anche se le spiagge sono distanti. Comunque la struttura è organizzata con navette che portano in spiaggia e riportano in albergo. il Personale, che nel nostro caso è riuscito a risolvere ogni tipo di problema, addirittura anche gli spostamenti fino ad Istambul senza nulla chiedere in cambio, è veramente professionale e disponibile.
2017 年 7 月に 2 泊滞在
Hotel Managmentからの返信 (投稿日 : 2017 年 7 月 19 日)
Thank you very much for your good comments and satisfaction. We always want to welcome you in our hotel.

10/10 (非常に良い)

Muhammed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kesinlikle öneririm. Oda ve genel alanlar çok temizdi.
2017 年 6 月に 1 泊滞在
Güzel yorumlarınız ve memnuniyetiniz için çok teşekkür ederiz.Sizleri otelimizde her zaman misafir etmek isteriz.