外観

カリスマ デラックス ホテルの口コミ

5 out of 5
カリスマ デラックス ホテル
Akyar Mevkii No 7, Kusadasi, Aydin

口コミ

8.4

とても良い

評価 10 - 537 件の口コミ中 301 件が非常に良い" "
評価 8 - 537 件の口コミ中 121 件が良い" "
評価 6 - 537 件の口コミ中 64 件が普通" "
評価 4 - 537 件の口コミ中 23 件が不満" "
評価 2 - 537 件の口コミ中 28 件が非常に不満" "

8.8/10

清潔度

8.4/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Naoko、日本

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
大きなホテルではありがちなことだが、スタッフによってばらつきがある。いいと思ったスタッフはただ一人だけで、マネージャーとのことで、他の人は言うことも適当で信用できない。チェックインよりだいぶ早く着いたため、「掃除しているので終わったらご案内します。」と言われ、「どのくらいかかるのか」と尋ねたら「1時間ほど」と言われたのでロビーで待っていた。飲み物も出ないので自分でロビーで購入。1時間半経ったころ尋ねると「もう少し」。2時間経ったところでも「まだ」。お茶を出されたが、結局チェックインタイムまで3時間待つことになった。要するに、最初に対応したスタッフがいい加減に答えたことになる。早く掃除が終わるような指示もしておらず、ただ待たせていた。3時間待つのなら出かけられた。貴重な旅の時間を本当に無駄にした。マネージャーは謝って来て、フルーツバスケットとワインをくれたが、まあ、そういうことではない。
2019 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
家族連れに優しい。
2018 年 9 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス、客室の快適度
2018 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安く感じる
地方の街とはいえ、安いと感じた

10/10 (非常に良い)

お受験@東京、トルコ エーゲ海沿い

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
トルコ エーゲ海沿いのホテル
 満足感100%です。もう少し時間があればのんびりできたと思いますが、ゆっくり滞在できず残念です。少なくとも2泊以上する事をお勧めします。

8/10 (良い)

Ahmet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I think buffet dining option is poor. You need to have more Turkish food ( sulu Yemek) . Also for evening buffet is very expensive, it doesn't worth £28 not including drink.
2024 年 5 月に 7 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Guest,Thank you for choosing Charisma Deluxe Hotel. We are sorry to hear that you had a less than pleasant experience. The price and variety of the dishes are determined by our Chefs, prioritising quality above all.We look forward to welcoming you again soon!Best regards,Maria NICOLAEGuest Relations

8/10 (良い)

ROSILDA

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
The check in process was not smooth; the staff was rude and rushing us for a 5 rooms check in process. WiFi was not working until we all came down for their personal service to get connected
2024 年 3 月に 2 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Guest ,Your feedback is very much appreciated. Thank you for your stay at Charisma De luxe Hotel. If you could please contact us via the information below, we can talk more about these specific points you have raised. When guests report such situations to us immediately, we endeavour to resolve the issue immediately. Each of our modems has recently been upgraded and the speed has been increased.Please contact us via these contact addresses.guestrelations@charismahotel.com+90 545 828 56 12Kerem ÇAKIGuest relations

6/10 (普通)

Aisa

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the outdoor areas are under construction. Very ugly outside. The Hotel pictures online don’t match reality. They should say before you book that the Hotel is under construction
2024 年 3 月に 2 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear GuestThank you for your information and for choosing Charisma Deluxe Hotel. The reason why the outside area is closed is that the summer season has not yet started. If this is the case, preparations are being made in the areas you have seen. When the summer season approaches, our guests ask about such issues and receive information before they arrive.Thank you for your understanding and we wish you a nice day.Guest Relations Kerem ÇAKI

10/10 (非常に良い)

Jung Bin

2024 年 2 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

10/10 (非常に良い)

Patience

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer Service was top notch and exceptional. Unlike the other hotels we stayed at (who were frugal with everything), they were very warm and hospitable throughout our stay - we thoroughly ENJOYED it. The half-board meals were a great spread of food, especially the desserts. They even packed a lunch box on our last day as we left before breakfast They did not let us stay our extra days in the initial sea view room our tour booked for us so we had to change to a "side sea view" room we booked room, which was a pain (but fair enough). The massage in the spa downstairs was OK but the Turkish bath was a disaster as it was very noisy, chaotic and not relaxing with kids running all over and screaming. The Jacuzzi was lukewarm, so I didn't enjoy that, but seemed to be the case with all the hotels. But my overall experience at this hotel for the things that really mattered was 5*. I would love to go again for a relaxing week.
2024 年 2 月に 2 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

10/10 (非常に良い)

Mertcan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 2 月 10 日)
Değerli Misafirimiz;Öncelikle tatiliniz için Charisma Deluxe Hotel'i tercih ettiğiniz için teşekkür ederiz.Konaklamanız süresince keyifli vakit geçirdiğinizi duymak bizleri çok mutlu etti.Umarız yakın gelecekte sizi aramızda görebiliriz.Saygılarımla.Kerem ÇAKIMisafir İlişkileri

10/10 (非常に良い)

Sonia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful and very clean. Everywhere you look at, it’s very nice. The people at dining area were very polite and helpful. Although the bed was not that comfortable, but overall we had so much fun staying and surely we will be back and recommend the place to our friends..And also, if you can have some English movies on your TV channels or even an English subtitle that would be a big factor to entice more guests….
2024 年 1 月に 5 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

2/10 (非常に不満)

Engin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Taptığım rez ile verilen oda aynı değil
2024 年 1 月に 1 泊滞在
Charisma Deluxe Hotel Misafir İlişkileri Sorumlusuからの返信 (投稿日 : 2024 年 1 月 21 日)
Değerli Misafirimiz ,Görüşleriniz çok takdir edilmektedir. Charisma De luxe Hotel'de kaldığınız ve puan verdiğiniz için teşekkür ederiz. Vermiş olduğunuz 2 puan hakkında daha da ayrıntılı konuşup, kendimizi bu konuda geliştirmek isteriz. Ulaşabileceğiniz telefon whatsapp hattı 05458285612.Saygılarımızla Berfin GÜNGÖR Misafir ilişkileri

10/10 (非常に良い)

Sofiia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

6/10 (普通)

Serkan

2023 年 12 月に 1 泊滞在
Charisma Deluxe Hotel Misafir İlişkileri Sorumlusuからの返信 (投稿日 : 2024 年 1 月 10 日)
Değerli Misafirimiz ,Görüşleriniz çok takdir edilmektedir. Charisma De luxe Hotel'de kaldığınız ve puan verdiğiniz için teşekkür ederiz. Vermiş olduğunuz 6 puan hakkında daha da ayrıntılı konuşup, kendimizi bu konuda geliştirmek isteriz. Ulaşabileceğiniz telefon whatsapp hattı 05458285612.SaygılarımızlaKerem ÇAKIMisafir ilişkileri

10/10 (非常に良い)

Parmi

2023 年 12 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear GuestFirst of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are very happy to hear that you had a pleasant time during your stay.We hope we can see you among us in the near future.Sincerely regards.Kerem ÇAKIGuest Relations

10/10 (非常に良い)

John

2023 年 11 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 (非常に良い)

Gökhan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
-
2023 年 11 月に 2 泊滞在
Charisma Deluxe Hotel, Misafir İlişkileriからの返信 (投稿日 : 2023 年 11 月 28 日)
Değerli Misafirimiz;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz ve değerli vaktinizi ayırıp olumlu ve güzel yorumunuzu bizlerle paylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizin yorumları kendimizi geliştirmemiz açısından çok değerlidir.Hizmetlerimizden memnun kalmanız ve keyifli bir konaklama geçirmiş olmanız bizleri çok mutlu etti.Sizleri tesislerimizde tekrar ağırlamaktan mutluluk duyarız.SaygılarımızlaKerem ÇAKIMisafir İlişkileri

8/10 (良い)

O

2023 年 11 月に 6 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest;As the Charisma De Luxe family, we would like to thank you for choosing us and for taking your precious time to share your positive and pleasant review with us.The comments of our valued guests are very valuable in terms of improving ourselves.We are very happy that you are satisfied with our services and that you had a pleasant stay.We would be delighted to welcome you back to our facilities.SincerelyKerem ÇAKIGuest Relations

8/10 (良い)

FERNANDA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Guest Relations Kerem ÇAKIからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Kind Regards

10/10 (非常に良い)

naci

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a amazing hotel needs refurbishment but it is ticking every box
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

6/10 (普通)

Mustafa Erhan

2023 年 9 月に 1 泊滞在

6/10 (普通)

Konstantinos

2023 年 9 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 10 月 27 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Kerem ÇAKI

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Para no salir del Hotel
Es para no salir del Hotel. Amplio, un lindo deck frente al mar con un restaurant al lado de primera, servicio y atencíón buenisima, Tiene otro Restaurante que puedes variar con pescados frescos. Magnifica vistas al mar Egeo.
2023 年 9 月に 2 泊滞在
Charisma Deluxe Hotel, Guest Relationsからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 (非常に良い)

Azusa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテル内にスタバがあったり、あらゆる設備が整っているので、リゾート滞在にぴったり。
2023 年 9 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

6/10 (普通)

Tugce zeynep

2023 年 9 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 9 月 9 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

2/10 (非常に不満)

Rasim

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

RANA

2023 年 8 月に 1 泊滞在
reservation department からの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Rana Thank you for your kind comment. but we would like to inform you that you are not staying at our hotel.

10/10 (非常に良い)

Attilla

2023 年 8 月に 1 泊滞在
Charisma Deluxe Hotel Misafir İlişkileri Sorumlusuからの返信 (投稿日 : 2023 年 9 月 2 日)
Sevgili Misafirimiz ; Charisma Deluxe Hotel'i tercih ettiğiniz ve görüşlerinizi bize ilettiğiniz için teşekkür ederiz. Memnuniyetiniz bizi çok mutlu etti. Puanlandırmalar, misafirlerimizin beklentilerini anlamamıza yardımcı olduğu için bizim için çok önemlidir. Sizi tekrar otelimizde görmekten memnuniyet duyarız. Saygılarımla, Berfin GÜNGÖR

4/10 (不満)

Sara

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
-
2023 年 7 月に 3 泊滞在

8/10 (良い)

Bahadir

2023 年 7 月に 1 泊滞在
Charisma Deluxe Hotel Misafir İlişkileri Sorumlusuからの返信 (投稿日 : 2023 年 7 月 26 日)
Sevgili Misafirimiz ; Charisma Deluxe Hotel'i tercih ettiğiniz ve görüşlerinizi bize ilettiğiniz için teşekkür ederiz. Memnuniyetiniz bizi çok mutlu etti. Puanlandırmalar, misafirlerimizin beklentilerini anlamamıza yardımcı olduğu için bizim için çok önemlidir. Sizi tekrar otelimizde görmekten memnuniyet duyarız. Saygılarımla, Berfin GÜNGÖR

10/10 (非常に良い)

mariana、cdmx

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Hümeyra ÇELİK

8/10 (良い)

May

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest,First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility on better terms.Sincerely,Hümeyra ÇELİK

10/10 (非常に良い)

Rebecca

2023 年 5 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Hümeyra ÇELİK

2/10 (非常に不満)

Ahmet

2023 年 6 月に 6 泊滞在

2/10 (非常に不満)

Sandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Property was nice for the day time, however at night the very loud music started and lasted until 3am. I feel with a discounted expedia rate, we were given a room closest to the noise. Tour group rooms appeared to be located further away from the noise. I dont just mean noise, even while wearing ear plugs, I still felt the room vibrating. Hotel appears to cater to tour groups, as we watched many groups come and go.
2023 年 6 月に 2 泊滞在

4/10 (不満)

Oguz

2023 年 5 月に 3 泊滞在
Misafir İlişkileri Sorumlusuからの返信 (投稿日 : 2023 年 5 月 23 日)
Değerli misafirimiz Oğuz;Öncelikle Expedia aracılığıyla yapmış olduğunuz yorum için teşekkür ederiz. Misafirlerimizin yorumla bizler için kendimizi geliştirmek açısından önemlidir.Sizi daha iyi şartlarda tekrardan aramızda görmekten mutluluk duyarız.

10/10 (非常に良い)

deborah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 5 月 11 日)
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 (非常に良い)

UGUR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Çok güzel ve konforlu bir otel
2023 年 5 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 5 月 4 日)
Sevgili Misafirimiz ; Charisma Deluxe Hotel'i tercih ettiğiniz ve görüşlerinizi bize ilettiğiniz için teşekkür ederiz. Memnuniyetiniz bizi çok mutlu etti. Puanlandırmalar, misafirlerimizin beklentilerini anlamamıza yardımcı olduğu için bizim için çok önemlidir. Sizi tekrar otelimizde görmekten memnuniyet duyarız. Saygılarımla,Misafir İlişkileri Hümeyra ÇELİK

2/10 (非常に不満)

Alex

2023 年 4 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 5 月 5 日)
Dear Alex;Thank you for your comment on Expedia.Our guest oriented work always continus so the comments coming from the guests are crucial for us.We are sad to hear that you had a bad experience when you come.Hope to see you again next timw with better conditions.Sincerely Hümeyra ÇELİK

10/10 (非常に良い)

Elke

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Schönes Zimmer mit großem Bad. Schöner Blick aufs Meer. Sehr netter Empfang an der Rezeption :)
Charisma Deluxe Hotel Gästebetreuungからの返信 (投稿日 : 2023 年 5 月 1 日)
Lieber Gast;Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung über Expedia zu schreiben. Die Kommentare unserer Gäste sind wichtig für uns, um uns zu verbessern.Wir freuen uns, dass Sie eine tolle Zeit in unserem Hotel verbracht haben.Ich hoffe, dass wir Sie bald wieder bei uns sehen werden und dass Sie wieder eine schöne Zeit bei uns verbringen werden.Mit freundlichen GrüßenBerfin GÜNGÖR

8/10 (良い)

Terence

2023 年 4 月に 7 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

8/10 (良い)

Georg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gutes Hotel am Meer
Die Zimmer sind sehr modern und sauber. Die ganze Anlage ist gepflegt und man kann den Urlaub genießen. Leider bekommt man bei der Ankunft nur einen kleinen Zettel tausendfach kopiert mit den Essenszeiten aber keinerlei weiteren Informationen über das Hotel. Das Frühstück ist gut aber nichts besonderes. Alles in Allem kann man das Hotel weiterempfehlen.
2023 年 4 月に 1 泊滞在
Charisma Deluxe Hotel Gästebetreuungからの返信 (投稿日 : 2023 年 4 月 29 日)
Lieber Gast, Zunächst einmal schätzen wir uns sehr für Ihren wertvollen Kommentar zu unserem Hotel. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen, Sie wieder in unserer Einrichtung zu sehen. Mit freundlichen Grüßen Berfin GÜNGÖR

10/10 (非常に良い)

Jacob

2023 年 4 月に 4 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 5 月 13 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

4/10 (不満)

Sumanth

家族旅行
気になった点 : スタッフとサービス
The aircon doesn’t work in the rooms. Very commercially run property with floating tourists so there is no care taken to ensure cutomer is happy
2023 年 4 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 5 月 1 日)
Dear Sumanth;Thank you for your comment on Expedia.Our guest oriented work always continus so the comments coming from the guests are crucial for us.We are sad to hear that you had a bad experience when you come.Hope to see you again next timw with better conditions.Berfin GÜNGÖR

10/10 (非常に良い)

Paul

2023 年 4 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 5 月 13 日)
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 (非常に良い)

amir

2023 年 4 月に 3 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

8/10 (良い)

Sophia

2023 年 4 月に 1 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 4 月 16 日)
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 (非常に良い)

Tony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great hotel
very enjoyable stay, great hotel with very nice staff. there was quite a bit of maintenance work going on during our stay which would have been nice to know about before our stay. i have never stayed in a hotel that confiscates food and soft drinks before. no food allowed in the rooms unless it is room service? even the locals were amused by this one. other than those 2 points it was a very professionally run hotel
2023 年 3 月に 7 泊滞在
Charisma Deluxe Hotel Guest Relationsからの返信 (投稿日 : 2023 年 4 月 8 日)
Dear guest, First of all thank you very much for sharing your opinions with us via Expedia.Your view and opinion matters alot to us. We are glad that you have enjoyed your stay with us. The incident with the food you have had is because of hygene problems we dis-allow food to be taken outside the restaurant of our hotel. We wish to see you back again in our hotel in better conditions as always.Best Regards, Sincerely Alpaslan OZDEMİRGuest Relations.