施設の正面
利用可能日を確認

ヴィア ホテルの口コミ

2 out of 5
ヴィア ホテル
B136, Lorong IM 8/33, Jalan Bukit Ubi, Kuantan

口コミ

8.8

非常に良い

評価 10 - 8 件の口コミ中 5 件が非常に良い" "
評価 8 - 8 件の口コミ中 2 件が良い" "
評価 6 - 8 件の口コミ中 0 件が普通" "
評価 4 - 8 件の口コミ中 1 件が不満" "
評価 2 - 8 件の口コミ中 0 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

8.6/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

mohd shahizat

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to spend holiday with your family
2020 年 9 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good and pleasing
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 10 月に 1 泊滞在
FRONT OFFICEからの返信 (投稿日 : 2019 年 11 月 20 日)
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

10/10 (非常に良い)

Remy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
like: cleanliness dislike: The wall between room not soundproof. can hear neighbor talking
2019 年 3 月に 1 泊滞在
Harvin Kaurからの返信 (投稿日 : 2019 年 4 月 4 日)
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

10/10 (非常に良い)

Syahirah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel and surroundings.
2019 年 3 月に 1 泊滞在
Harvin Kaurからの返信 (投稿日 : 2019 年 4 月 4 日)
Dear Sir/Madam, we truly appreciate your feedback to us. Quality never goes out of style. Do come back and stay with us again and enjoy our further improvements where we can prove to you that you are important to us. Thank You.

8/10 (良い)

Ismawati

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 1 泊滞在
Harvin Kaurからの返信 (投稿日 : 2019 年 4 月 4 日)
Dear Sir/ Madam, we truly appreciate your feedback. Quality never goes out of style. Please do come back and stay with us again in future so we are able to show you that you are important to us and so we could pamper you with our upgraded facilities coming soon. Thank you.

4/10 (不満)

Aminah、kuala lumpur

気になった点 : 清潔度
Disappointed
Room was paid and confirmed but when l arrived was told by the staff that was no more rooms available, and they will not confirm until 24 hours , l was taken by surprised , these has never happened. Didn’t know that expedia has this kind of ruling. Tried to get my refund from Expedia but there was no refund button which will appear , then l realized that my room was actually given away by the hotel . I had a long day travelling it was midnight and was fed up with the stupidity l had to deal with . Since they didn’t honour the agreement Online I just wanted my money back and find another place . Not wanting to refund me my money they offered me a room which smelled musky l refused, that’s not right thing to do. It was raining as l was about to drive off , the receptionist came and said they will give another room which is better since it’s not my fault. Glad they admitted it’s actually their fault, I decided to take the offer as we were so tired. The room was good except that it was not clean properly as there were few lizards dropping . Other than that it was fine
2017 年 12 月に 1 泊滞在
Harvin Kaurからの返信 (投稿日 : 2019 年 4 月 4 日)
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. However, regarding a refund, do drop Expedia an email or so and they would assist you into the process. Since your last stay, we have upgraded our room condition to suit customer's comfort. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

8/10 (良い)

Nik Ahmad Kamal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
New & comfortable small hotel.
A new hotel. Barely 8 months from day of opening. Very good hotel & quite close to food outlets & amenities. I was n the family room & very comfortable for 4 persons. Unfortunately no breakfast provided as cafe is yet to operate.
2017 年 10 月に 1 泊滞在
Harvin Kaurからの返信 (投稿日 : 2019 年 4 月 4 日)
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.