Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived.
After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over several times but the 3 of them had been busy chatting to each other. They had my phone on charge, so I was hardly going to run away.
I never went back to the cafe and felt uncomfortable every time I had to return to the hotel and see Michael there. Unfortunately I had booked a non-refundable 4 nights, so when I tried to cancel online I couldn't. I was so uncomfortable I ordered water and snacks from grabmart to avoid speaking to him & ordering.
There were other things like the noise of traffic during the night (I didn't sleep at all during the last night and struggled to sleep during the nights there), the lack of do not disturb signs, so cleaning will knock in the mornings, as I was ill and struggling to sleep this was also annoying, although if my experience had been more positive I probably wouldn't share this.
If I hadn't had more positive experiences with some of the other staff like Leon, Nizam, Ayesha, Hafiz etc, I would have rated it even lower because of Michael's rudeness.
Raazia
2025 年 12 月に 4 泊滞在
10/10 (非常に良い)
Tauseef
家族旅行
2025 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ideal location as it is very close to KLCC. There is MRT station at walkable distance, restaurants at walkable distance, and even hospital right across from hotel. Staff is very pleasant and helpful.
James and Michael specially were very courteous.
Tauseef
2025 年 9 月に 1 泊滞在
8/10 (良い)
Wei Choon
2025 年 3 月 23 日
気になった点 : 客室の快適度
Simple over next-night stay
Near Chow Kit, but no kettle / fridge.
Wei Choon
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Burhan
2024 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Burhan
2024 年 11 月に 7 泊滞在
10/10 (非常に良い)
Kit Mei
家族旅行
2024 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and helpful staff
Kit Mei
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Tan
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and peaceful
The room presented in modern and minimalist style with simple furniture and black and white color matching. The room is small but sufficient enough for 2 people. Surprisingly the room is quiet and peaceful although it is close to the main road. We can sleep well in the night. The only shortcoming is the car parking. If you are good luck enough then you should able to get a parking not too far away.
Last but not lease, the guesthouse location is convenient as it is close to train and monitrail station. The room is clean and the reception is helpful as he walk with us until our room.
Tan
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Chee Kiong
家族旅行
2024 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No lift, limited parking space. Friendly staff. Beside the hotel is a local chinese restaurant for dinner and traditional coffee shop for breakfast. Rooms quite small but comfy. Hotel to metro station distance about 500m.
Chee Kiong
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pretty good.
宿泊されたお客様
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
YanZhen
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
First of all, I need to thank the front desk person. My bus was delayed and he waited for me until 1:30 am. I'm grateful for the extra miles that he went for travelers. Thank you again for being super considerate so I didn't have to sleep on the street.
The hotel itself is very simple and clean, basically what you have in the room is what you need for a good night's sleep. It'd be great if there was a hairdryer and a platform for the luggage.
I noticed is the shower floor is smooth tile, which may be a little dangerous for the guests. The buddist temple next door plays chanting nonstop, so I would recommend to bring a pair of earplugs for quality sleep.