Dear Yoshiro-san,Thank you for your feedback! We're glad to hear that you found our prices reasonable and that your room was cleaned to your satisfaction. Providing value for money and maintaining cleanliness are priorities for us, and we're delighted that we met your expectations in these areas. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please let us know. We look forward to welcoming you back for another pleasant stay!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Fuminori-san,Thank you for your feedback! We are delighted to hear that you found our hotel conveniently located near the Twin Towers and the city center, while also being more affordable compared to other options. We strive to offer a budget-friendly choice for guests who want to save on accommodation costs and allocate their budget towards tours and shopping experiences. We appreciate your recommendation and look forward to welcoming you back on your next visit!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Satoshi,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

お客様へ、フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。Oakwood Hotel & Residence Kuala Lumpur

Dear Ryoma,Thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards,Oakwood Hotels & Residence Kuala Lumpur

Dear Takemi, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Oakwood Hotel & Residence Kuala Lumpur

Dear Guest,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Koichi san, Thank you for posting your review of Oakwood hotel & Residence Kuala Lumpur I am obviously disappointed to hear of your check-in experience and being the Front Office Manager of this Hotel. I have set about to correct the shortcomings and please do accept my sincerest apologies. Many thanks again for taking the time to give us your feedback and in the meantime, if there is anything I can do for you, please do not hesitate to reach out to me. Yours Sincerely, Viknesvary Vijay Front Office Manager

Dear Mr. Ryuji, Thank you for taking the time to share this review with us. We look forward to welcoming you back soon. Yours Sincerely, Viknesvary Vijay Front Office Manager

Thank you for rating us.

Thank you for your feedback. We apologise that the hair dryer was not in your room. We have taken measures to ensure compliance in future.

We are delighted to hear that you had enjoyed your stay with us. You can book direct on our website for the best rates for your next stay.

We are glad that you have enjoyed your stay with us.

Thank you for rating us.

Thank you for your feedback.

Thank you for giving 5 stars.

We are so sorry to hear that you had a less than perfect experience with us.

We are glad to hear that you has a pleasant stay with us.

We are glad that you have enjoyed your stay with us.

Thank you for your feedback.

Thank you for your feedback.

Dear Guest,Thank you for your invaluable feedback which will only help us on our quest for continuous improvements. We hope you would accord us another opportunity to prove our services to you again in the futureBest Regards,Oakwood Hotel & Residence Kuala Lumpur

Thank you for your feedback.

Dear Guest,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Guest,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

Dear Mr Khalid,Thank you for your feedback about our team member! We're thrilled to hear that he provided you with excellent service and demonstrated proficiency in his work. We will make sure to pass on your kind words to him. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back soon!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Ricardo de,Thank you for sharing your feedback with us. We appreciate your honesty and apologize for the issues you experienced during your stay. We take your comments seriously and will address them with our team to ensure improvements are made.On a positive note, we're glad to hear that you enjoyed our breakfast, found our staff helpful and accommodating, and liked our pool facilities. We also appreciate your comments about our convenient location, nearby amenities, and the cleanliness of our water facilities.Your feedback is invaluable to us as we continuously strive to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. If there's anything else we can do to assist you, please let us know.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Song Heng,Thank you for your feedback! We appreciate your positive overall experience with us. We apologize for any inconvenience caused by the lift only allowing access from the basement carpark to the lobby. We will take your feedback into consideration as we strive to improve our services and facilities for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for a more seamless experience in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Jong Kyu,Thank you for your feedback. We are glad to hear that you found our staff and service to be excellent. We take note of your comment regarding the aging of the building itself and will work to address any areas that require improvement. Your feedback is valuable to us as we strive to enhance the overall experience for our guests. If there's anything else we can do to improve your stay, please let us know. We look forward to welcoming you back in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Muluken,Thank you for your feedback. We're glad to hear that you enjoyed our delicious breakfast. Regarding the distance from the city, we understand that it may be a concern for some guests. We strive to offer a comfortable and enjoyable stay despite the distance, and we appreciate your understanding. If there's anything else we can do to enhance your experience or if you have any suggestions, please let us know. We value your feedback and look forward to welcoming you back in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Taoufik,Thank you for your feedback. We are pleased to hear that you had an overall satisfactory experience. We understand your concerns about the distance from the city center and the cost of transportation. We will take this into consideration as we strive to improve our guests' experience.Regarding your second point about the lack of spaces to host guests or hold meetings, we apologize for any inconvenience this may have caused. We will look into creating suitable areas for receptions, meetings, or gatherings in the future.Your feedback is valuable to us as we continuously work to enhance our services and facilities. If there's anything else we can do to improve your experience or if you have any further suggestions, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay next time.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Sunil,Thank you for your perfect rating! We are delighted to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we are thrilled that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next visit even better, please let us know. We are here to ensure you have a memorable and enjoyable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Valued Guest,Thank you so much for your perfect rating! We're thrilled to hear that you had an amazing experience with us. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We're here to ensure you have a wonderful and memorable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Mr Kamil,Thank you for your excellent rating! We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we're glad that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know. We're here to ensure you have a memorable and enjoyable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

Dear Vandna,Thank you for your rating and feedback. We appreciate your honest evaluation of your experience with us. Your feedback is valuable as it helps us identify areas for improvement. If there are specific aspects of your stay that you feel could be enhanced or if there's anything we can do to make your next visit more enjoyable, please let us know. We are committed to providing our guests with the best possible experience and look forward to the opportunity to exceed your expectations in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Sau Ying,Thank you for your rating and feedback. We appreciate your honesty and value your input as it helps us identify areas for improvement. We apologize if your experience did not meet your expectations, and we would like to learn more about your concerns to address them accordingly. Please feel free to share any specific feedback or suggestions you have so that we can work towards making your next stay more enjoyable. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warmest regards,Emma RazaliAssistant Residence Manager

Dear Miss Jody, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We have taken note on your comments during your stay with us and rest assured that we have shared your feedback with the respective department for immediate improvement. We look forward to your future support and the opportunity to be of service to you. Sincerely, Oakwood Hotel & Residence Kuala Lumpur

Dear Mr. Pettersen, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Tae Hee, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Leung, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

Dear Robert,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur