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OYO 89562 ホテル シャリマーの口コミ

2 out of 5
OYO 89562 ホテル シャリマー
510-512 Jalan Tuanku Abdul Rahman, First Floor, Kuala Lumpur, Selangor

口コミ

5.0
評価 10 - 14 件の口コミ中 1 件が非常に良い" "
評価 8 - 14 件の口コミ中 2 件が良い" "
評価 6 - 14 件の口コミ中 4 件が普通" "
評価 4 - 14 件の口コミ中 2 件が不満" "
評価 2 - 14 件の口コミ中 5 件が非常に不満" "

5.0/10

清潔度

4.6/10

スタッフとサービス

5.4/10

設備とサービス

4.4/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

8/10 (良い)

Sherpa

2024 年 2 月に 3 泊滞在
Ammyからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi, Sherpa! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 (非常に良い)

SAFIRAH IZZATI

2023 年 12 月に 2 泊滞在
Ammyからの返信 (投稿日 : 2024 年 2 月 25 日)
Glad to see that you have rated us positively, Safirah! Do give us more chances to delight you in the future. Regards, Noah.

6/10 (普通)

MUHAMMAD NADEEM

グループ旅行
2023 年 12 月に 1 泊滞在

6/10 (普通)

Aini Basirah

気になった点 : 施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Joeyからの返信 (投稿日 : 2023 年 12 月 6 日)
Thank you so much for the positive rating, Basirah! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey

2/10 (非常に不満)

yap

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel issue
Staff was not helpful. I am very annoying and disappointed. No next time .
2023 年 2 月に 3 泊滞在
Lisaからの返信 (投稿日 : 2023 年 2 月 14 日)
Hi, Yap! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa

4/10 (不満)

Brandon

気になった点 : スタッフとサービス
Very noisy, staff was not very helpful
The owner was nice, but the hotel was not very good. It wasn't very sound proof, there's a mosque right next door that has a loud speaker that sometimes plays at 6am. There's cars racing the streets at night, and many of the guests(and even some of the staff) are noisy and play videos on their cell phones late into the night or make loud calls. There was a guest who was watching videos on very high volume right close to my room until 4am for a few nights. I even reported him to one of the staff(who was asleep) and he didn't do anything. Also, I was given a room with a semi-broken toilet and broken hot water heater, so cold showers, they told me they would give me a room the next day. I kept asking and they said "tomorrow" every time. It was probably my 5th day that i was finally able to switch rooms after i asked the owner. The owner was nice, he even let me keep the adapter they let me use, so i feel bad for giving a bad review. But i've been to many hotels in south east Asia in the past 4 years, and this one was the worst, by far. They should sound-proof the rooms, the shuttersare not fully closeable, and the one had a hole in it(i think it would've been noisy even without this hole lol) The surrounding area was very nice, however, and it's right next to a monorail station and 2 big malls are a short distance away.
2023 年 1 月に 14 泊滞在
Ammyからの返信 (投稿日 : 2023 年 1 月 26 日)
Apologies for the problems you had faced, Brandon! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 (非常に不満)

Rachel

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Felt very unsafe, the chain lock on the door was missing. The room had not been cleaned. There was no running water. There was a lot of damp on the walls making it hard to breathe.
Lisaからの返信 (投稿日 : 2023 年 1 月 10 日)
Hi, Rachel! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

2/10 (非常に不満)

Jade

気になった点 : スタッフとサービス、施設のコンディションと設備
Dirty hotel with rude and abusive staff. Given neutral review for most elements as I never actually stayed at this property. A horrendous experience when I went to check in, the staff member said he didn’t have my booking. He refused to give me a refund, but also refused to give me a room. I definitely had a booking and there were definitely 7 other rooms available. Expedia jumped in and tried to contact the property, and then he yelled abuse at me for giving them the hotels phone number. The only time I’ve ever felt really unsafe. Do not stay here.
Avaからの返信 (投稿日 : 2022 年 12 月 22 日)
Sincere Apologies, Jade! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava

8/10 (良い)

Mr Firdaus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The best
2022 年 7 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2022 年 8 月 20 日)
Hi, we are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

6/10 (普通)

宿泊されたお客様

2020 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
- สะดวกเดินทางง่าย - ทำเลดีสะอาด - ใกล้รถไฟ พนักงานบริการดี
2019 年 4 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
บอกเลยว่าสกปรกมาก ดีอย่างเดียวคือติดกับสถานีรถไฟฟ้า chow kit เงินมัดจำก็ไม่ให้คืน พอจะเช็คเอ้าท์ เจ้าของออกไปข้างนอกเลยไม่ได้เงินคืน แทนที่จะฝากลูกน้องไว้ ตั้ง 20 ริงกิต ท่อน้ำในห้องน้ำตัน ห้องเหม็นอับ อย่าไปเลย
2018 年 10 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Room 08...bathroom door broken
2018 年 7 月に 1 泊滞在
Jackie からの返信 (投稿日 : 2018 年 8 月 6 日)
We will update as soon as possible. Thanks

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Cheap and nasty.
Had booking, reception denied any knowledge or relationship with Expedia. Given room, the worst, after showing booking receipt.
2018 年 4 月に 1 泊滞在
jackieからの返信 (投稿日 : 2018 年 5 月 21 日)
there are some of technical problem can be solved by upcoming bookings as soon as possibles to give a good an answerable to the guest with a provide better a communication barrier to the customer