Dear Mr. Kohji,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Waka,Thank you for taking the time to share your recent experience in Hilton Garden Inn Puchong and for giving us perfect feedback. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. It is through continuous feedback from our guests that we are able to objectively review the facilities & services we provide to ensure that they meet our guests' expectations. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Kanon,Thank you for taking a moment to share your experience.Reflecting on the scores we have received from your survey, which has since been reviewed by our management team, we are disappointed to have not achieved our aim of creating a memorable hotel experience for you.We wish to sincerely apologize that on this occasion, regarding various aspects of your stay, we have fallen below the high standards you may expect of our hotel.We really appreciate  your feedback as this provides the hotel team the ability to monitor and improve our services by focusing on your needs as a valued guest and the necessary actions we need to take for improvement.We hope you will consider staying with us again in the future and we hope to see you again soonKind Regards,Rosli JaafarAssistant Front Office Manager

Dear Yuichi,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager

Greetings! We are truly heartened to receive your generous review of our hotel. Thank you for letting us know how much you enjoyed your stay . We look forward to having you with us again in the near future.

Dear Azusa, Thank you for leaving us a positive rating. I'm glad you had a pleasant stay with us and I look forward to hosting and serving you again here at Hilton Garden Inn Puchong! Sincerely, Kumar Muniandy General Manager

Dear Valued Guest, Thank you for leaving us a positive rating. Glad you had a great stay and am looking forward to welcoming and serving you again next time! Sincerely, Kumar Muniandy, General Manager

Dear Valued Guest, Thank you for sharing your feedback with us. Your constructive comments are well noted and we would appreciate it if you could further elaborate upon certain aspects of our services and offerings that could still be improved. Regarding your journey to the train station, we do offer shuttle services for guests' convenience, which run alongside multiple Grab cars in the area as well, both of which would provide a more comfortable mode of transport. I hope we'll have another opportunity to welcome you back for a much-improved experience in the future. Sincerely, Kumar Muniandy General Manager

Dear Sir/Madam, Thank you for sharing your experiences staying at Hilton Garden Inn Puchong. We are pleased that you find our facilities as very new and clean. It is our priority to provide a comfortable stay for our guests, every time as our goal is to make your stay better and brighter. We look forward to welcome you back in the near future to create more memorable experiences for you and your loved ones.

Dear Sir/Madam, Thank you for sharing your experiences staying at Hilton Garden Inn Puchong. We are pleased that you had a good and nice staycation. We are proud that we have given such an impact to a first time guest such as yourself. We look forward for an opportunity to welcome you back in the near future to create more memorable experiences for you and your loved ones.

Dear Tomohiro, Thank you for sharing your experiences of your recent stay with us. Your valuable feedback regarding our facilities and services is much appreciated. We acknowledge that our location can be a bit isolated for those without a vehicle but still minutes of driving distance to nearby shopping malls such as Setia walk, IOI Mall & Sunway Pyramid and we do provide complimentary shuttle services to these areas as well as to the nearest LRT Station that is connectable to major locations. Our helpful reception will be able to assist with ground arrangement according to your preference. Please be advised that the development of the surrounding areas will be communicated to guests soon, in the meantime we appreciate your patience and continued support. We hope to see you soon to create more memorable experiences with our brighthearted hospitality.

Dear Sir/Madam, Thank you for sharing your staycation experiences at Hilton Garden Inn Puchong. We appreciate your valuable feedback particularly your comment regarding our reasonable room rate, facilities and services. We acknowledge that our location can be a bit isolated for those without a vehicle but still minutes of driving distance to nearby shopping malls such as Setia walk, IOI Mall & Sunway Pyramid and we do provide complimentary shuttle services to these areas as well as to the nearest LRT Station that is connectable to the Kuala Lumpur International Airport (KLIA). Please be advised that the development of the surrounding areas will be communicated to guests soon, in the meantime we appreciate your patience and continued support. We hope to see you soon to create more memorable experiences with our brighthearted hospitality.

Dear Valued Guest, Thank you for leaving us a positive rating. I'm pleased to find that you enjoyed your experience with us and am looking forward to welcoming you back to Hilton Garden Inn Puchong soon! Sincerely, Kumar Muniandy General Manager

Dear Sir, Thank you for sharing your experiences during your recent stay. We are pleased that you find our Team Members have assisted you with a happy and smiling face and our hotel is clean and quiet. We will endeavour to train our Team Members to greet our Japanese guests with “Konnichiwa”. We acknowledge our location can be of an inconvenience for those without a car. To ease our guests, we do provide scheduled complimentary shuttle service to shopping areas such as IOI and Sunway Pyramid Malls. Our Front Office team will be happy to assist on the shuttle service arrangements. Your feedback regarding the difficulty in finding the hotel entrance is well noted and we have shared your comment to our Front Office Manager and Security for their immediate improvement to have more signages at the entrance areas for pedestrians and to have Front Office Team Members to brief guests when they check in. We appreciate your patience and we look forward to welcome you back to Hilton Garden Inn Puchong with our unique brighthearted hospitality on your next stay.

Dear Sir/Madam, Thank you for your recent staying at Hilton Garden Inn Puchong. Your intention to return and stay in our hotel for the second time is very much appreciated. We look forward to welcome you back and create memorable experience for you with our brighthearted hospitality.

Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Garden Inn Puchong again soon. Sincerely, Kumar Muniandy General Manager

Dear Anonymous, Thank you for your recent stay at Hilton Garden Inn Puchong and for giving us a good review. We look forward for your continued support and to welcome you back with our brighthearted hospitality soon.

Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Garden Inn Puchong again soon. Sincerely, Kumar Muniandy General Manager

Dear Anonymous, Thank you for your recent stay with us and for giving us a good rating. We look forward to welcome you back to create more memorable experiences for you and your loved ones.

Dear Valued Guest, Thank you for leaving us with a review of your recent stay. Kindly be assured that we will look into the matter and we do hope to welcome you back to Hilton Garden Inn Puchong again in future. Sincerely, Kumar Muniandy General Manager

Dear Anonymous, Thank you for your recent stay at Hilton Garden Inn Puchong and for giving us a good review. We look forward to welcome you again to create more memorable experiences for you and your loved ones with our brighthearted hospitality.

Dear Sir, Thank you for your valuable feedback regarding our brighthearted hospitality. We look forward to welcome your back and create more memorable experiences with you.

Dear Valued Guest, Thank you for taking the time to leave us with a review. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Garden Inn Puchong again soon. Sincerely, Kumar Muniandy General Manager

Dear Ruicong,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Wai Fan,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Gregory,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Koteswara,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Choo,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Huey Jin,Thank you for taking the time to share your feedback with us.Please accept our sincerest apologies for our hospitality that failed to meet your expectation, and for the distress experienced during your stay with us in particular on the restaurant experience. Corrective actions will be taken to address the concerns you have raised, which will further reinforce to prevent recurrence of that similar situation.While it is never pleasant to hear that we did not meet the expectations of a valued guest, we appreciate for bringing this matter to our attention as it will assist us to continue to improve our hospitality standard. I hope for the opportunity to personally welcome you back to Hilton Garden Inn Puchong and ensuring a memorable experience in the very near future.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear David,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Charlie,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Bhavin,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Kok Keong,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Lee,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Tyrone,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Martin,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Pui Ting,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that overall, your stay with us was satisfactory.We sincerely apologize for the inconvenience caused by the frequent clogging of the drain hole in your bathroom. We have taken immediate action to address this issue. Our maintenance team has been alerted, and they will promptly inspect and resolve the drainage problem to prevent any recurrence in the future.Your feedback helps us to continuously enhance our services and ensure that all our guests have a pleasant stay with us.Thank you for choosing to stay with us. We look forward to welcoming you back and providing you with an even better experience during your next visit.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Weng Fatt,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Mr. Shaiful Bahari,Thank you for taking a moment to share your experience. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Valued Guest,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Raymond,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Yat Wai,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Ismail,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Kuan Li,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. I'm truly sorry to hear that the shower temperature was not to your liking and that your requests for adjustment were not promptly addressed.Please know that we take guest feedback seriously, and we will investigate this matter immediately to identify and address any issues with our maintenance and service protocols. Your satisfaction is our top priority, and we are committed to ensuring that incidents like these do not occur in the future.Once again, we apologize for the lapse in service, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Ning,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Valued Guest,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Weng Fatt,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Lee Cheak,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager

Dear Theodore,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager

Dear Khader Ali Akhbar,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager