Dear Masaru, thank you very much for good reviews posted. Looking forward to serve you again in the near future. Warm regards. David Wong, Hotel Manager

Dear Miyoko, thank you so much for the good reviews shared. Looking forward to serve you again in the near future. Warm regards. David Wong, Hotel Manager

Dear Akihiro, thank you for staying with us and your kind reviews shared. We noted your concerns on the cleanliness and will brief the team to improve accordingly. Looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager

Dear Hideyuki, thank you for staying us and your kind reviews shared. We are glad that you have enjoyed the stay and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager

Dear Ichiro, thank you for staying with us and your kind reviews shared. We wish to apologize on the inconvenience caused and please noted that we have reported the incident to the local authority for further action. We hope this isolated incident will not mar you from coming back to us. Looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager

Dear Megumi, thank you for staying with us and your kind reviews shared. We noted your suggestions and looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager.

Dear Norio,Greetings from Dorsett Kuala Lumpur!Thank you for taking the time to provide us with your constructive feedback. Please be assured that we take your feedback with concern and priority, and have shared it with our manager to investigate and address wherein applicable.We hope you won't let this isolated oversight keep you from booking with us again. Your next stay is certain a pleasant and comfortable. Best regards,Henry LOODirector of Operations

Dear Koji,Greetings from Dorsett Kuala Lumpur!Thank you for taking the time to provide us with your constructive feedback. Please be assured that we take your feedback with concern and priority, and have shared it with our manager to investigate and address wherein applicable.We hope you won't let this isolated oversight keep you from booking with us again. Your next stay is certain a pleasant and comfortable. Best regards,Henry LOODirector of Operations

Dear Sir/Madam,Greetings from Dorsett Kuala Lumpur!Thank you for taking the time to provide us with your constructive feedback. Please be assured that we take your feedback with concern and priority, and have shared it with our manager to investigate and address wherein applicable.We hope you won't let this isolated oversight keep you from booking with us again. Your next stay is certain a pleasant and comfortable. Best regards,Henry LOODirector of Operations

Dear Rieko,Thank you for staying at Dorsett Kuala Lumpur and taking time write review to our attention.We sorry if the service interaction with our team member did not meet your expectation an otherwise enjoyable stay. Because this sort of lapse in service is not typical for our staff, we're confident you'll enjoy the caring service and warm hospitality you deserve if you stay with us again. It's our pleasure to welcome you anytime!Regards,Henry LOODirector of Operations

Dear Michiharu,Greetings from Dorsett Kuala Lumpur!Thank you for taking the time to provide us with your constructive feedback. Please be assured that we take your feedback with priority, and have shared it with our manager to investigate and address wherein applicable.We hope you won't let this isolated oversight keep you from booking with us again. Your next stay is certain a pleasant and comfortable. Best regards,Henry LOODirector of Operations

Dear Mayumi,Greetings from Dorsett Kuala Lumpur, thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. You may have the choice going around the city either with a grab car or the van transport for 8 persons We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with us in near future.Regards,Henry LOODirector of Operations

Dear Wakako,Greetings from Dorsett Kuala Lumpur, thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We have taken note your additional feedback in regards to the room key card access, hot water and room cleaning concern to be addressed immediately, as for bathtub facility available in Premier and Suite room category. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with us in near future.Regards,Henry LOODirector of Operations

Dear Koyuki,Greetings from Dorsett Kuala Lumpur! We're sorry to learn that your recent visit fell short of pleasant experience and regret for any discomfort that was caused. We understand that these details are essential to an enjoyable stay, and your constructive feedback will be used to help improve room cleaning and maintenance standard to meet guest satisfaction. We truly hope that you will offer us another chance to show you comfortable stay you deserve, as guest satisfaction is our priority.See you again soonBest regards,Henry LOODirector of Operations

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with Dorsett Kuala Lumpur in near future. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with Dorsett Kuala Lumpur in near future. Best regards, Victor Hiew

Dear Guest, We are delighted to learn that you have enjoyed your stay with us. We look forward to welcoming you back soon. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

Dear Guest, Thank you for sharing your feedback. We are glad that you have enjoyed your stay with us, and you are pleased with the cleanliness level, and the assistance extended by the team. Kindly let us know if there is anything we can do. Thank you once again for your encouraging feedback. Best regards, Victor Hiew Director of Operations

Dear Guest, Thank you for sharing your feedback. We are glad that you have enjoyed your stay with us. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards,

Dear Guest, Thank you for sharing your feedback. We are glad that you have enjoyed your stay with us, and you are pleased with the location of the hotel, and the hospitality extended by the team, as well as our breakfast offerings. Thank you once again for your feedback. Best regards,

Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we noted that you have rated us 6 out of 10, and there are areas to be improved. Kindly let us know if there is anything we can further assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

Dear Kumiko, Thank you for staying with us, and for sharing your feedback. I am sorry to learn that you have experienced inconveniences due to the lift access card, for this I apologise. Thank you once again for your feedback, we apologise for any inconveniences caused. Best regards, Victor Hiew

Dear Nao, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback. We are glad that you have enjoyed your stay with us. We are glad that you have enjoyed the upgrade. Kindly let us know if there is anything we can do further. Thank you once again for your feedback. Best regards,

Dear Nao, Greetings from Dorsett Kuala Lumpur. Thank you for staying with us, and for sharing with us your feedback. We take your feedback on board with regards to the smell in the room. We have since blocked the room for further rectification. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are sorry to learn that you have experienced inconveniences due to the cleanliness level of the room. We take your feedback on board, and have highlighted this concern to the Executive Housekeeper for our further improvement. Kindly let us know if there is anything we can do further. Thank you once again for your feedback. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback. We are glad that you have enjoyed your stay with us, and you have enjoyed the hospitality extended, and the location of the hotel. Kindly let us know if there is anything we can do further. Thank you once again for your feedback. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your stay with us. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards,

Dear Tomoko, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback. We are glad that you have enjoyed your stay with us. We take your feedback on board with regards to the breakfast entitlement, and the check-in processing time. Kindly let us know if there is anything we can do further. Thank you once again for your feedback. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your stay with us. Kindly let us know if there is anything I can assist further. Thank you once again` for your feedback, and we look forward to welcoming you back soon. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us and for sharing your feedback. I am sorry to learn that you have experienced inconveniences during your stay as we did not managed to fulfill your request for an extended check-out, and a room on a higher floor, for this I apologise. We are glad that you liked the location of the hotel. Thank you once again for the feedback, we will work on addressing the concerns highlighted. Kindly let me know if there is anything I can assist further. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback. We are glad that you have enjoyed your overall stay with us. Kindly let us know if there is anything I can assist further. Thank you. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, kindly let me know if there is anything I can do. Best regards,

Dear Yuta, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share with me feedback, we are glad that you have enjoyed your stay. Kindly let us know if there is anything I can do. Thank you once again for your feedback. Best regards,

Dear Sushi, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your overall stay, and the location of the hotel. I would like to extend my apologies for the inconveniences you have experienced during breakfast service. We will review our processes internally so as to deliver a better experience. Kindly let me know if there is anything I can do. Thank you once again for your feedback. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback. Kindly let us know if there is anything I can do. Thank you. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for staying with us, and for sharing your feedback. We would like to thank you for your warm words of compliments to my team. Please let us know if there is anything I can do. Thank you. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for staying with us, and for taking the time to provide us with feedback. Kindly let us know if there is anything we can do. Thank you. Best regards,

Dear Tomoaki, Greetings from Dorsett Kuala Lumpur. Thank you for your feedback, we hope you have enjoyed your stay with us, do let us know if there is anything we can assist. Thank you.

Dear Guest, Greetings from Dorsett Kuala Lumpur. We would like to thank you for taking the time to provide us with constructive feedbacks, and thank you once again for sharing your stay experience with us. Best regards,

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for your feedback.

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for your feedback.

Dear キドッチ, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. With regards, Suzanna Amin Front Office Manager

Dear Guest, Thank you for your feedback. We sincerely apologize for the unpleasant experience you encountered during your last stay with us. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon. With regards, Suzanna Amin Front Office Manager

Dear Guest, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. With regards, Suzanna Amin Front Office Manager