外観

ホテル サスキ クラクフ キュリオ コレクション バイ ヒルトンの口コミ

5 out of 5

口コミ

9.8

最高に素晴らしい

評価 10 - 159 件の口コミ中 144 件が非常に良い" "
評価 8 - 159 件の口コミ中 10 件が良い" "
評価 6 - 159 件の口コミ中 3 件が普通" "
評価 4 - 159 件の口コミ中 1 件が不満" "
評価 2 - 159 件の口コミ中 1 件が非常に不満" "

10/10

清潔度

9.8/10

スタッフとサービス

9.8/10

設備とサービス

10/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service
2024 年 5 月に 2 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mark,Thank you for staying with us and for sharing your experience.We are delighted to hear that the hotel met your expectations.We would be honoured to host you again in our legendary Saski hotel!

10/10 (非常に良い)

Beata

Great hotel
2024 年 5 月に 3 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Beata,Thank you for staying with us and for sharing your experience.We are delighted to hear that the hotel met your expectations.We would be honoured to host you again in our legendary Saski hotel!

10/10 (非常に良い)

marcin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful hotel in the heart of Cracow downtown. Just excellent.
2024 年 5 月に 1 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Marcin,Thank you so much for taking the time to share with us your impressions regarding your recent stay in our Saski Hotel.We're glad the service you received was worth highlighting.Looking forward to welcoming you back in our legendary Saski hotel!

10/10 (非常に良い)

CARLA SOFIA ARMENDARIZ

良かった点 : 施設のコンディションと設備
Gracias
2024 年 4 月に 8 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Ms. Armendariz,Thank you very much for choosing our hotel during your trip to Kraków. It is a pleasure for us to read such positive feedback. Our Guests comfort is our priority. Looking forward to welcoming you back in our legendary Saski hotel!

10/10 (非常に良い)

Renee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really clean nice hotel. Really friendly helpful staff. Central to old market square & easy transport. Very enjoyable stay.
2024 年 5 月に 3 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Ms. Paula Waterman,Thank you for taking the time to share your positive review about your recent stay at our hotel. We are delighted to learn that you had a very enjoyable experience with us.We appreciate your kind remarks about the cleanliness of our property and the friendliness of our staff. It is our top priority to ensure that our guests feel welcomed and well-attended to during their visit. We are also pleased to know that you found our central location convenient, with easy access to the old market square and transportation options.We look forward to welcoming you back again in the future.

10/10 (非常に良い)

Alan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel right on the middle of the old town, excellent service, staff very helpful. Wouldn’t hesitate to recommend the hotel.
2024 年 4 月に 4 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Mr. Fletcher,Thank you for your kind review and recommendation. We are delighted to hear that you had an excellent experience at our hotel in the heart of the old town. It brings us great joy to know that our staff provided helpful and outstanding service during your stay. Your positive feedback is truly appreciated, and we look forward to welcoming you back again soon.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, interior decoration and rooms
2024 年 4 月に 1 泊滞在
Andreaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear John, we are so grateful for your 5* rating! Your feedback is extremely important to us, as it helps us to know that we are providing the best service possible. We are glad that you had a wonderful time with us and that we were able to make your stay comfortable and memorable. The location of our hotel gives you a perfect opportunity to explore our city. We are very happy that you had the opportunity to experience it. We hope to have the opportunity to host you again in the future. Kind Regards Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Abdolreza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel
2024 年 4 月に 4 泊滞在
Anastasiia からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Abdolreza, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay. We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukAssistant Front Office ManagerHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Kai Yu、Richmond

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well run hotel. Breakfast is top notch
2024 年 4 月に 3 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Kai Yu Chow,Thank you for your kind review and positive feedback about our hotel. We are delighted to hear that you enjoyed your stay with us and found our breakfast offerings to be top-notch. Your satisfaction is our utmost priority. We appreciate you taking the time to share your thoughts, and we look forward to welcoming you back again soon.Best regards,

10/10 (非常に良い)

Philip、London

2024 年 4 月に 3 泊滞在
Piotr Kubon, Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Phillip,We are thrilled to receive your positive review and thank you for choosing our hotel for your stay. It was our pleasure to provide you with exceptional service and a comfortable stay.We hope to have the pleasure of welcoming you back soon for another outstanding experience.

10/10 (非常に良い)

Graciela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this property. !!
2024 年 4 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Graciela, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay. We are glad that your stay at our hotel was pleasant. Hope to seeing you nearest future!Kind regards, Anastasiia GrebeniukAssistant Front Office Manager

10/10 (非常に良い)

CLAIRE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
5 star in every aspect
2024 年 4 月に 2 泊滞在
Andreaからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Claire, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon. Kind Regards, Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Andrea

2024 年 4 月に 4 泊滞在
Anastasiia からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Andrea, We are so grateful for your 5* rating! Your feedback is extremely important to us, as it helps us to know that we are providing the best service possible. We're glad that you had a wonderful time with us and that we were able to make your stay comfortable and memorable. We hope to have the opportunity to host you again in the future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

IAN

A superb hotel with great facilities. Excellently situated next to the main square, the rooms were decorated to a very high standard. The pool, sauna and steam room were good as well as the gym. Limited menu but what was available was excellent. The only one comment I would make is that the hotel would benefit from having English breakfast tea. I did ask twice but was advised they didn’t have any. If they stocked some, it would make things perfect!
2024 年 3 月に 4 泊滞在
Anastasiia からの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Ian, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We would like to inform you that all comments will be forwarded to the appropriate departments.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Terry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel very clean brilliant staff room was superb pool and spa area was great 5 star place to stay
2024 年 3 月に 2 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Terry, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Jack

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel, wouldn’t stay anywhere else if I come back to Krakow. Staff were polite, attentive and kind. Rooms were clean and very nice. Breakfast was lovely and the bar/restaurant is great. Very convenient location.
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Jack, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful!
2024 年 3 月に 3 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear James, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Facundo、Miami

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding!
2024 年 2 月に 1 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Facundo, We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional Hotel
Exceptional stay in the best appointed hotel we have ever stayed in. Great breakfasts and high quality service from a very happy team.
2024 年 2 月に 3 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear David, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us. We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

6/10 (普通)

Daniel

2024 年 2 月に 4 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Daniel, Thank you for choosing our legendary hotel. Thank you for your review, more information about your stay will help us improve our services. We hope for more visits in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Piotr

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely outstanding hotel. Great staff, very professional. Amazing design of the room and specially bathroom. Very very comfortable bed 🛌
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Piotr, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us. We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Holly

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel
Beautiful hotel, extremely clean and high quality amenities. Perfect location for sight seeing and an amazing breakfast. Only hotel I would go to in Krakow!
2024 年 2 月に 1 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Holly, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us. We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

8/10 (良い)

Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Anne, Thank you for choosing our legendary hotel. Thank you for your review, more information about your stay will help us improve our services. We are very happy to know that your stay was successful, and we hope for more visits in the near future.Anastasiia Grebeniuk Front Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Annette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Annette, We are so pleased to hear that you had a 10* experience during your stay with us. Your positive feedback is greatly appreciated and will be shared with our team. We are dedicated to making each guest's stay as comfortable and enjoyable as possible. We hope to have the opportunity to welcome you back in the future.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Stefan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Stefan, Thanks for the great 10* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Glenn

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was fantastic. The accommodations were first rate. They were only seated by the courtesy and effort of the staff who went out of their way to make our trip the very best we definitely recommend this hotel.
2023 年 12 月に 4 泊滞在
Anastasiia からの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Glenn, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

sammy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel, focus on details
The hotel is lovely, the fit and finish of the build is top notch and some of the attention to details are spot on. Food and drinks are nice, the breakfast was freat and again small attention to details were top class (choices of codiments such as Tabasco, Sriracha and real Maple syrup) A few areas which could be better (so you can make the most of it) explanation of the heating and lighting system, especially the underfloor heating, it would be great if you could screen mirror so that you can use the large TV's in the room (this is quite common these days). A second bench in the gym would be handy, there was loads of spare secondary equipment but only one bench which meant in a huge space only one person could use the weights. Finally there is no one to help with the bags, which is odd in five star hotel, fine for us as we re young (ish) but may be a problem for others.
2023 年 12 月に 7 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Sammy, Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We sincerely appreciate your positive comments and are thrilled to hear that you found the hotel lovely, with top-notch build quality and excellent attention to detail.Regarding the absence of assistance with bags, we apologize for any inconvenience this may have caused. We have a bellman on shift, probably by coincidence he was not present in the lobby at the time of your arrival but was either helping with the luggage or was in the parking lot with the car. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

joanna

2023 年 12 月に 1 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Joanna, We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

8/10 (良い)

ahmet

2023 年 12 月に 4 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Ahmet, Thank you for sharing your 8* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very centrally located and was beautiful. The room was very spacious. We were right next to the main Christmas market and a number of great restaurants.
2023 年 12 月に 1 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Robert, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Simon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Delightful hotel within a few yards of main square. Immaculate and stylish
2023 年 12 月に 2 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Simon, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Inge

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Inge, Thank you for sharing your 10* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Mary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was lovely, especially friendly staff.
2023 年 12 月に 1 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Mary, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Lorna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the hotel were lovely. The facilities are excellent. Breakfast was excellent. The spa area was excellent. Perfect.
2023 年 11 月に 5 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Lorna, Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

gerwyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Gerwyn, Thank you for taking the time to share your fantastic 10* rating about your recent experience with us. We would love to have you stay with us again when you are next in the area!Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Kent Olav

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!
2023 年 11 月に 2 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Kent, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We are extremely happy to know that you enjoyed everything and hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Anette

2023 年 11 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Anette, Thank you for sharing your 5* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

8/10 (良い)

Helen

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely
2023 年 11 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Helen, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We are extremely happy to know that you enjoyed everything and hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

8/10 (良い)

Jeffrey

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Luxurious new renovation. Staff was not helpful, we're a couple, presented both passports but reception was reluctant to give 2 keys. We asked for a corkscrew and they told us we had to buy one or pay a corkage fee to have wine in our room.
2023 年 11 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Jeffrey, Thank you for choosing our legendary hotel and for taking the time to share your impressions.We would like to inform you that we were waiting for a key delivery, which is why we could only issue one key at a time. We apologize for any inconvenience. All your comments regarding the corkscrew have been forwarded to the F&B manager. We would like to clarify that there may have been a misunderstanding, as we provide corkscrews to guests upon request without any charges.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Mari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在
Anastasiia G.からの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Mari, Thank you for sharing your 10* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Phil

良かった点 : スタッフとサービス、施設のコンディションと設備
Great location, lovely hotel
2023 年 11 月に 3 泊滞在
Alina Chichvarina からの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Phil,Thank you so much for taking the time to share with us your impressions regarding your recent stay in our Saski Hotel.We're glad the service you received was worth highlighting.Looking forward to welcome you back in our legendary Saski hotel!Warm regards,Alina Chichvarina Front Office Supervisor

10/10 (非常に良い)

Edward、Kittanning

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only stayed one night but excellent hotel and great location
2023 年 10 月に 2 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Edward, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Esther

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional stay
Exceptional hotel! I am super fussy and I could not fault this hotel in any way, fantastic service from wonderful staff, stunning hotel and perfect location.
2023 年 11 月に 3 泊滞在
Anastasiia Grebeniukからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Esther, Thank you for choosing our legendary hotel.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Sylwia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best hotel in Krakòw. So close to main attractions. Great, helpful and polite staff and amazing restaurant (make sure to try their version of tomato soup).
2023 年 11 月に 2 泊滞在
Alina Chichvarina からの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Sylwia,Thank you for your glowing review of our hotel. We are pleased to hear that you had an enjoyable stay and that our staff and services met your needs.Your kind words are a great source of motivation for our team as we work hard to ensure every guest has a positive experience. We hope to have the pleasure of hosting you again in the future.Best regards, Alina Chichvarina Front Office Supervisor

10/10 (非常に良い)

Magda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is a true charm! Beautifully decorated, simple but elegant. Room size was awesome, bed very comfy and awesome bathroom. The service was superb specially Vlodi at the bar. He was so friendly and respectful. Vlodi went above and beyond every night we went to the bar. He is a great ssset to this hotel.
2023 年 10 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Magda,Thank you for your stay and for this lovely review.We are glad that you enjoyed your stay with us and thank you for the special mention to our team of Saski who were passionate to make your stay memorable.We are looking forward to seeing you again in the near future.Anastasia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Gustaf

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Gustaf, Thank you for the great 10* rating! We are thrilled to hear that you had a good time at our hotel.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

8/10 (良い)

Simon

2023 年 10 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 11 月 18 日)
Dear Simon, Thank you for sharing your 4* rating of your recent stay with us. We are thrilled to hear that you had a pleasant experience and look forward to welcoming you back soon.Kind Regards,Hotel Saski Krakow, Curio Collection by Hilton

10/10 (非常に良い)

Olena、Stamford

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel! Everything was perfect, thank you!
2023 年 10 月に 2 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Olena, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.We are extremely happy to know that your stay was a success and we hope to visit again in the near future.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton

10/10 (非常に良い)

Leonardo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sofisticação em localização premium.
Hotel lindíssimo com localização espetacular. Certamente um dos melhores da cidade. Quarto muito confortável e bonito, com bons amenities. Recomendo fortemente.
2023 年 10 月に 3 泊滞在
Alina Chichvarina からの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Leonardo,Thank you very much for choosing our hotel during your trip to Kraków. It is a pleasure for us to read such positive feedback. Our Guests comfort is our priority. Looking forward to welcome you back in our legendary Saski hotel!Warm regards,Alina Chichvarina Front Office Supervisor

6/10 (普通)

Susan

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
A few suprises
Hotel is beautiful and located in the best location of Krackow. Staff is excellent. The concierge was very helpful. Issues are bathtub too high for an elderly person to get into. My mom could not shower there safely. Additionally, I booked two rooms, with one that was supposed to be delux. It was the same exact room as the other but cost $150 more. A bit of a bate and switch. I also took home the hand wash/body creme that we opened and used for 3 days and to my suprise I was charged $35.00 for it. I didn't need it, but did not want it thrown away. Certain many people make the same mistake, over and over again, knowingly adding to their coffers.
2023 年 9 月に 3 泊滞在
Anastasiia からの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Susan, Thank you for choosing our legendary hotel and for taking the time to share your impressions of your recent stay.At the guest's request, we can always change the room to one with a shower if the hotel's occupancy allows for it. We confirm that you have reserved one standard room with a courtyard view and another deluxe room with a city view, which is larger than the standard room and comes at an additional cost. The cosmetics in the room are not single-use; they are attached to the wall, making them non-removable. There were no reports of missing cosmetics upon check-out. After your departure, housekeeping reported the absence of cosmetics in the room, and as a result, you were charged for them.We would like to remind you that our reception is open 24/7 and is always available to assist you.Anastasiia GrebeniukFront Office SupervisorHotel Saski Krakow - Curio Collection by Hilton