Dear Aiko,Thank you for sharing your experience with us. We are pleased to hear that you found our hotel to be a quiet and clean place, providing a good night's sleep. Your comfort is of utmost importance to us, and we appreciate your feedback.We are sorry to learn about your slip in the bathroom, and we genuinely regret any inconvenience or concern it may have caused. Your safety is our top priority, and we will review the design and surfaces to identify and address any potential hazards.We value your input, and we hope to have the opportunity to welcome you back in the future, providing you with an even safer and more enjoyable stay.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Andrew,Thank you for sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel and found our location convenient. It is fantastic to know that our staff provided you with friendly, polite, and helpful service throughout your time with us. We truly appreciate your recommendation and hope to welcome you back again in the future.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Trevor,Thank you for sharing your experience with us. We are delighted to hear that you had such a wonderful stay and enjoyed our excellent location, friendly staff, superb breakfast, and the facilities including the pool, steam room, and sauna.It is fantastic to know that we could contribute to making your visit to Krakow memorable. Your recommendation means a lot to us.We look forward to welcoming you back for another enjoyable stay in the future.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Sarah,Thank you very much for taking the time to share your wonderful feedback. We are thrilled to hear that you had a fantastic experience during your stay with us. It is heartening to know that you enjoyed the special features of your room, found our staff friendly and efficient, and appreciated the convenient location of our hotel.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Krakow. If there is anything specific you would like us to enhance or improve, please feel free to share your insights.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Jakayla,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted your stay in Krakow was even more memorable thanks to choosing our hotel. We are focused on providing extraordinary service at every stage of the Guest Journey. Our priority is to offer consistent luxury experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Anders,Thank you for staying with us at H15 Luxury Palace Hotel ***** and posting this great review. It has been fabulous to read your compliments - calling us a great hotel. We take every step and measure to make sure our Guests feel they have chosen the most luxorius hotel in Poland.Our Employees deliver it with delight every time they welcome, meet&greet or help our Guests. The location is a great asset - in the quiet surrounding of St. John's Street, neighbouring the famous Czartoryski Museum housing Leonardo DaVinci's "Lady with the Ermine" and next to the beautiful late baroque Piarist church - Il Gesu style. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Carol,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you chose our hotel and valued the top service. I am so happy Krakow exceeded your expectations and that you complimented the staff. The team consists of the people with a true natural passion that powers them to take an extra mile each time they provide every little bit of the guest experience. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Richard,Thank you for your exceptional review. We are delighted to hear that your experience at our hotel was faultless. It is wonderful to know that you found our hotel immaculately clean, our staff extremely polite and helpful, and our rooms stunning.We are thrilled that our location on a quiet road added to the perfection of your stay. Your intention to return and stay with us again is the highest compliment, and we look forward to welcoming you back to Krakow.Kind regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Jaakko,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your high rating. I am pleased to learn your overall experience was great.At every stage of the service we take delight in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining experience. We believe the natural, engaged professional relation is vital to feel like home. And this is what we offer every Guest of our Hotel.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Guest,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted you loved our breakfast. Indeed we focus on all aspects of the breakfast experience - menu selection, product quality, food presentation and home-made products. We bake breads, smoke meat and fish, produce pastries and jams. We care about choosing sustainable products that we are always ready to tell stories about.Our priority is to offer consistent luxury experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

DearThank you for your delightful feedback! We are thrilled to hear that you found your room gorgeous. Creating a comfortable and aesthetically pleasing environment for our guests is always a top priority.We hope your entire stay was equally enjoyable, and we look forward to the opportunity to welcome you back for another wonderful experience.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Robert,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. Together with the Team we are thrilled to learn you enjoyed your whole stay and we managed to provide exceptional guest experience. We do our utmost so that the notion of luxury is delivered at every stage of the process. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Kelly,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your positive feedback. I am delighted to learn you valued both the location and amenities as well as service that high. We are passionate about delivering exceptional guest experiences, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Robert,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great stay at our property and that our staff made a positive impression on you.We understand that upon your arrival, there was an issue with your booking, particularly with the need for specific bed types in each of the three rooms. We apologize for any inconvenience this may have caused, but we are delighted to hear that our dedicated staff, especially Yana and Arsenii, worked diligently to accommodate your requirements. Providing exceptional service and ensuring our guests' comfort is our top priority, and we appreciate your understanding during this process.Your kind words and acknowledgment of our staff's efforts are truly appreciated. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Sincerely YoursKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Manjit,Thank you for your wonderful review.We are thrilled to hear that you had a really wonderful stay at our centrally located hotel. It's fantastic that you found our rooms generous and very comfortable, with spacious and spotless bathrooms.We appreciate your kind words about our entire team being very helpful. Your high recommendation means a lot to us, and we look forward to the pleasure of hosting you again for another exceptional experience.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Tanja,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your top review. I am so delighted you loved our breakfast. The success of its story is a combination of fresh products and the special recipes by our Chef. The breakfast experience is very important for us - the menu, quality of ingredietns, food presentation and much of this being home-made. We bake breads, smoke meat and fish, produce pastries and jams. Our priority is to offer consistent luxury experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Susanne,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you chose our hotel and valued the top service. The positive overall impression of our Guests are truly motivating for all of us here. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Asgeir,Thank you for your recent stay at H15 Luxury Palace Hotel *****. Together with the whole Team we are delighted to learn your overall experience was great.We wish all our Guests consider us their cosy and luxurious home away from home. It is our priority to offer top-notch service and deliver outstanding Guest Experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Andrew,Thank you for your recent stay at H15 Luxury Palace Hotel *****. Together with the whole Team we are delighted to learn your overall experience was great.We wish all our Guests consider us their cosy and luxurious home away from home. It is our priority to offer top-notch service and deliver outstanding Guest Experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear John,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted you consider your stay at our Hotel superb.At every stage of service we take delight in delivering exceptional Guest Experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Tanya Marie,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am even more delighted to learn you valued both the location and amenities as well as service that high. We do our utmost so that the luxurious experience is delivered at every stage of the process. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Nathan,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted you consider your stay at our Hotel superb.At every stage of service we take delight in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear John,Thank you for your recent stay at H15 Luxury Palace ***** and posting this great review. I am grateful you chose our hotel and in particular you valued the top service. Our Employees deliver it with delight every time they liaise with our Guests. Our priority is to offer consistent notion of luxury combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Yours sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Maureen,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Per Ivar,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted to learn your stay in Krakow was even more memorable thanks to choosing our hotel. Our location is a great asset - in the quiet surrounding of St. John's Street, neighbouring the famous Czartoryski Museum housing Leonardo DaVinci's "Lady with the Ermine" and next to the beautiful late baroque Piarist church. Our Team Members are focused on providing extraordinary service at every stage of the Guest Journey. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Karl-Aksel,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your high rating. At every stage of the service we take delight in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining experience. We believe the natural, engaged professional relation is vital to feel like home. And this is what we offer every Guest of our Hotel.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Janusz,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your great review. It has been lovely to be reading such a great feedback. The attitudes and engagement of our staff is indeed cruicial to make a Guest's stay an unforgettable one. We work with people passionate about delivering outstanding service who consider their workplace not only a scope of duties to be performed, but put their hearts and souls into it. I am so delighted you valued the dining experience that much. We pay much of attention to the careful menu selection, quality of products we source locally, as well as food presentation. Exquisite cuisine is a combination of experience, knowledge and passion. The driving force behind is our Executive Chef , Mateusz Suliga.Inspired by the unique history of the palace, he reaches back to the oldest records of culinary historians and regional traditions, applying them to the contemporary. This has recently been aknowledged by Michelin Guide having Artesse restaurant at H15 Luxury Palace listed in the 2023 edition.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Guest,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Chris,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and sharing your lovely review. Together with the whole Team we are delighted to learn you have just had a perfect luxurious stay at our hotel. Such a review powers us to reach out for more and it somehow assures me we can succeed combining the splendid architecture of the Palace, outstanding interior design and the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Carol,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted to learn you had an enjoyable experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Rob,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you valued the top service. Our associates deliver it with delight. I am so pleased you loved our breakfast. Indeed we focus on all aspects of breakfast experience - menu selection, product quality, food presentation and home-made products. We bake breads, smoke meat and fish, produce pastries and jams. We care about choosing sustainable products that we are always ready to tell stories about.Our priority is to offer consistent experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Yours sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear John,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share this great review. We do our utmost so that the unique overall experience is delivered at every stage of the process. We take delight in delivering exceptional Guest Experience.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Helen,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share such a positive feedback.. I am delighted to know you enjoyed your stay and felt looked after by our team members.At every stage of the service we take passion in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining experience. We believe the natural, engaged professional relation is vital to feel like home. We hope to have the opportunity to welcome you back at H15 Luxury Palace Hotel ***** soon.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Pedro Jose,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am delighted you valued the location and service. Indeed the corner of St. John's street is a picturesque one, with the hotel building being set between the medieval city walls and the baroque church. The interior design is a great combination of history and high-end technology.And as you kindly mentioned it is also about the service - at every stage we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Jan,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your top review. It has been lovely to learn your fantastic review complimenting our hotel. I am so delighted you enjoyed the dining experience. We pay attention to the wide menu selection, quality of products we source locally, as well as food presentation. Artesse Restaurant which is the part of H15 Luxury Palace has recently been recognized by Michelin Guide and listed in the 2023 edition of the Guidebook. It is the smart, contemporary, fine dining place where you can enjoy the reinventions of historical Polish recipes. Our priority is to offer consistent luxurious experience combining the splendid architecture and design with the top-notch service in all areas.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Guest,Thank you for your recent stay H15 Luxury Palace Hotel ***** and top-rating us. I am delighted you consider your stay at our Hotel superb.At every stage of service we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Johan,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am delighted you had a wonderful overall experience and complimented the SPA.Our SPA combines tradition with modernity and sublime elegance of the interior. The amazing ambience is created by walls made of natural brick and stone, emphasized by the glow of candles. Luxurious treatments performed to the sound of relaxing music allow you to move into a land of blissful relaxation.We pay special attention to the Guest service - at every stage we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Kelly,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Johanna,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. We do our utmost so that the unprecedented experience is delivered at every stage of the process. We take delight in delivering exceptional memories.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Søren,Thank you for your recent stay at H15 Luxury Palace ***** and sharing the lovely review. I am grateful you chose our hotel and valued the service. Our Employees deliver it delightfully every time they liaise with our Guests. Our priority is to offer consistent luxury experience combining the splendid architecture and design with the top-notch service in all areas.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Yours sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Shakil,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted your stay in Krakow was even more memorable thanks to choosing our hotel. We are focused on providing well-remembered service at every stage of the Guest Journey. Our priority is to offer the notion of luxury combining the splendid architecture and design with the top-notch service and making it all well coherent.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Søren,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you chose our hotel and valued the top service. Our Employees deliver it with delight. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****