デラックス ツインルーム シングルベッド 2 台 (Skyline) | 1 室のベッドルーム、ミニバー、セーフティボックス (室内)、ノートパソコン用作業スペース
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モンドリアン香港 (香港夢卓恩酒店)の口コミ

4.5 out of 5
モンドリアン香港 (香港夢卓恩酒店)
8A Hart Avenue, Tsim Sha Tsui, Kowloon, HKG

口コミ

7.4

良い

評価 10 - 3 件の口コミ中 1 件が非常に良い" "
評価 8 - 3 件の口コミ中 0 件が良い" "
評価 6 - 3 件の口コミ中 2 件が普通" "
評価 4 - 3 件の口コミ中 0 件が不満" "
評価 2 - 3 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

7.4/10

スタッフとサービス

8.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Tsz Mei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
新淨，職員非常友善
2024 年 5 月に 1 泊滞在
Heidi Chan, Director of Salesからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Tsz Mei,感謝您為我們留下這項滿分的評價並多謝您的讚賞，我們亦把您的意見轉達給相關同事，令大家均感到十分鼓舞。期待在不久的將來再次為您服務！

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Nice hotel, rubbish breakfast
Stayed for 1 night in a room with harbour view. Nicely decorated, modern room with great view of Victoria harbour. The rooms have nice touches such as a coffee machine and a water filter machine (instead of using plastic bottled water). Shower was excellent. Staff at reception were nice and keen to help. However, the breakfast was a shambles and I wouldn’t recommend the hotel because of this. The breakfast is made to order, however the staff were poorly organised and got both our order and other tables order wrong. It took 20 minutes for us to get a coffee and almost an hour to get our food (despite it only being half-full). However, when it did arrive, my partners order was half-missing. As we had a flight to catch and with other tables having similar issues we had to leave before getting the rest. The food was also of average quality and certainly not 5* and not a patch on other similarly priced chains such as Shangri-La. I would recommend looking elsewhere.
2024 年 5 月に 1 泊滞在
Heidi Chan, Director of Salesからの返信 (投稿日 : 2024 年 5 月 13 日)
We appreciate your candid feedback, and we sincerely regret that service and food quality of our breakfast did not meet your expectation and affected your overall experience at Mondrian Hong Kong. As a new hotel, we are constantly looking to upgrade and adjust our services. We sincerely appreciate your understanding and support, and we look forward to the opportunity to provide you with a better experience next time.

6/10 (普通)

Stephen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
2024 年 2 月に 2 泊滞在
Heidi Chan, Director of Salesからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Stephen,Thank you for your review. As a new hotel, we are constantly looking to upgrade and adjust our services, appreciate if you could share your comments on your stay or suggestions that we could improve. We look forward to the opportunity to provide you with a better experience next time.Thank you & best regards,