Your feedback is valuable to us as we continuously strive to improve our services and exceed our guests' expectations. We appreciate your comments and will use them to enhance the overall guest experience at our hotel.Once again, thank you for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better staying experience.Best regards,Carlos SouzaGeneral Manager

Thank you for choosing us for your stay in Hong Kong. Your custom at our hotel is very much appreciated. I hope to have the pleasure and privilege of welcoming you again soon. We hope you will visit us again the next time you find yourself in Hong Kong. Warmest regards, Carlos SouzaGeneral Manager

Thank you for taking the time to post your review here on our website, and indeed for this valuable opportunity to respond. It is exceptionally good to see that our performance has met with your expectations on your visit, and we have achieved the maximum score! Please know that your custom is very valued, and look forward to having the pleasure and the privilege of welcoming you back in the not too distant future. Warmest regards Carlos SouzaGeneral Manager

Thank you for taking the time to provide positive feedback and rating on your recent stay at our hotel. We are thrilled to hear that you had an excellent experience during your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

很高興您對我們酒店的地理位置讓您是次假日旅行感到便利。我們很期待您下次的到訪。總經理蘇嘉洛

Thank you so much for awarding us such high praises for your stay overall. I also very much appreciate you recommending us to other visitors to our website. We are very thankful to see your kind words in regard to our friendly staff's service and our convenient location. I do hope that you had a wonderful time in the city and got the best from our vibrant neighbourhood. On behalf of my entire team, it was a pleasure to host you and it would be a pleasure and a privilege to welcome you back.Warmest regardsCarlos SouzaGeneral Manager

Thank you for sharing your comment with us and awarding us with a high score 4 out of 5! We look forward to hosting you again very much.Thank you once again,, I do hope to be able to welcome you back with us on your next trip to Hong Kong.Warmest regards,Carlos SouzaGeneral Manager

Thank you so much for sharing your feedback and score with us on Expedia. We hope that you have enjoyed your stay with us and we look forward to hosting you again should you find yourself in Hong Kong again in the future! See you next time!Warmest Regards,Carlos SouzaGeneral Manager

We are very glad to hear that you have enjoyed our renovated themed room! We are even happier to know that you would choose to stay with us the next time you visit Hong Kong! Thank you for your high score on this platform and your valuable feedback, it would be our privilege to host you again in the future!Warmest Regards,Carlos SouzaGeneral Manager

Thank you for choosing to stay at Holiday Inn Golden Mile, and we hope you have had a wonderful stay. We are happy to hear that you find our location convenient during your holiday in Hong Kong. It would be our pleasure to host you again in the future!Warmest Regards,Carlos SouzaGeneral Manager

Thank you for choosing to stay at Holiday Inn Golden Mile, and we hope you have had a wonderful stay. We sure would be looking forward to host you again in the future!Warmest Regards,Carlos SouzaGeneral Manager

Thank you for taking the time to post your review here on our website, and indeed for this valuable opportunity to respond. It is exceptionally good to see that our location has made your trip in Hong Kong all the more convenient! Please know that your custom with us is very much valued, and look forward to having the pleasure and the privilege of welcoming you back in the not too distant future. Warmest regards Carlos SouzaGeneral Manager

Thank you for awarding us with a high score for your staying experience!We look forward to hosting you again in the future! See you soon!Warmest Regards,Carlos SouzaGeneral Manager

Thank you for your valuable feedback and custom, we are happy to hear that our hotel's convenient location and the surrounding environment made your trip in Hong Kong all the more pleasant. We hope you had an amazing yet relaxing stay with us! Hope to see you next time you visit Hong Kong!Warmest Regards,Carlos SouzaGeneral Manager

Thank you for your review here on this website, we hope to see you again soon!Regards,Carlos SouzaGeneral Manager

I’m so pleased that you felt my hotel comfortably accommodated your needs. Thank you once again, I do hope to be able to welcome you back with us on your next staycation. Warmest regards, Gerhard Aicher General Manager

Just a quick note to say thank you for posting your scores here, and for choosing us as your hotel here in Hong Kong. I'm so pleased that you had a good stay with us overall, and on behalf of us all here at the Holiday Inn Golden Mile, I very much hope to welcome you back the next time you have reason to be in the city. Warmest regards.

Please forgive my response to you in English, but I was so pleased to come across your review and see that you'd awarded us with the maximum scores available to you, and wanted to thank you for sharing your feedback here on this site. I'm delighted that you enjoyed your stay with us so much, and hope to have the pleasure and privilege of welcoming you again during your next visit to the city. Warmest regards.

Please forgive my response to you here in English, but I wanted to take the opportunity to thank you for sharing your feedback and scores on this site, and of course also for choosing to stay at my hotel during your recent visit to Hong Kong. I'm thrilled that our newly renovated rooms were to your liking, and I'll be sure to pass on your positive feedback to the housekeeping team, who will also greatly appreciate your kind words. On behalf of all of us here at the Holiday Inn Golden Mile, it was a pleasure and privilege to host you, and we hope to see you again soon. Warmest regards.

Just a quick note to say thank you for awarding us maximum scores for your stay, it really is very much appreciated. It was a pleasure to have you with us, and we all very much hope to welcome you back one day soon. Warmest regards.

Please forgive my response to you in English, but I wanted to extend a warm welcome back to the Holiday Inn Golden Mile – your continued custom is greatly appreciated, not only as an IHG member, but as a valued guest of my hotel. It is good to see from your score that you enjoyed another stay with us, and I trust you found the time to relax, and explore the very best that our vibrant neighbourhood has to offer. Regarding your specific feedback, please be assured that we are committed to constantly investing in the hotel, and are currently in the process of upgrading a number of rooms and suites, to add to the ones already completed during previous major works to all upper floors of the hotel, lobby and rooftop pool area. I know that you have a wide choice in Hong Kong, and I very much value your custom, so thank you for choosing us once again, and on behalf of my entire team – we hope to see you again soon. Warmest regards.

Please forgive my response to you in English, but I wanted to extend a warm welcome back to the Holiday Inn Golden Mile, and to thank you for continuing to choose my hotel as your 'home' in the city – both your feedback and continued custom are greatly appreciated. It is wonderful to see from your score that you enjoyed another stay with us, and I trust you had the opportunity to relax and explore the very best that our vibrant neighbourhood has to offer during your trip. On behalf of everyone here at the hotel, it was a privilege to host you once again, and we hope to welcome you back for many more years to come. Warmest regards.

Please forgive my response to you here in English, but I wanted to thank you for sharing your review here and for this valuable opportunity to respond. I know you have a wide choice here in the city, so thank you for choosing my hotel – both your feedback and custom are greatly appreciated. Naturally, I was disappointed to read that you were worried about a smell at the hotel during your stay, but as you have not shared any other comments, I am unable to respond in any greater detail. It was a privilege to host you, so I do hope that this isolated incident will not deter you from returning to my hotel, and providing us with the opportunity to impress you as I know we can. Warmest regards.

Please forgive my response to you in English, but I wanted to take this opportunity to thank you for sharing your review here, and for this valuable opportunity to respond. Naturally, I was disappointed to come across your review as this is clearly not the opinion I would wish you to have of my hotel, and please accept my sincere apologies for falling short of your expectations on this occasion. There is certainly no excuse for any shortfall in service standards from any of my team, so please allow me this opportunity to apologise on their behalf if you felt that any individuals did not live up to the standards we all strive for each and every day. Rest assured, I will be sharing your feedback with the appropriate managers, who I know will want to understand what went wrong on this occasion. Regarding your specific feedback on your accommodation, pleased be assured that we are committed to constantly investing in the hotel, and are currently the process of renovating a number of rooms and suites, in addition to those already completed during last year's upgrade works to all upper floors of the hotel, our lobby and rooftop pool area – I do hope that one day we might have the pleasure of welcoming you back so that you might have the opportunity to experience one of our new room products for yourself. We get it right more often than we get it wrong, and I understand your position, but if we ever have the privilege of welcoming you back it would certainly give me great pleasure to impress you somewhat better than we did on this occasion, and indeed as I know we can. Warmest regards.

Just a note to say thank you for sharing your rating of my hotel here on this website – I was so pleased to see from your score that you enjoyed your stay with us so much, and I trust that you enjoyed exploring the very best that Hong Kong has to offer during your trip. On behalf of us all here at the hotel, it was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

Please forgive my response to you in English, but I wanted to thank you for sharing your review here and for this valuable opportunity to respond. It is good to know that your room met with your approval overall, and I trust that you had an enjoyable trip to the city. That said, I note your comments regarding the views from your accommodation, and it is indeed true that given the height of the hotel, we are somewhat surrounded by our neighbours and don't have sweeping views of the city to speak of – but what we lack in views, I hope you will agree we more than make up for in location and convenience. It was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

Please forgive my response to you here in English, but I wanted to thank you for sharing your review, and also for this valuable opportunity to respond. I know you have a wide choice here in the city, so thank you for choosing us as your hotel – both your custom and feedback are greatly appreciated. I was disappointed to read that your bathroom configuration did not meet your expectations, but rest assured that some of our rooms do have bathtubs, should you stay with us again please reach out to us in advance and we will do our best to accommodate your request. It was a privilege to host you, and it would be a pleasure to welcome you back the next time you find yourself in Hong Kong. Warmest regards.

Please forgive my response to you in English, but I wanted to extend a warm welcome back to the Holiday Inn Golden Mile and also thank you for sharing your review here with me. I was delighted to read that you enjoyed another stay with us, and that your experience met with such high approval. I hope that you had a relaxing trip, and the opportunity to explore the very best of our vibrant neighbourhood. From everyone here at the hotel, it was a pleasure to host you once again and we hope to welcome you back for many more years to come. Warmest regards.

Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for awarding us with the highest score available to you, and also for choosing us as your hotel in the city. It is fantastic to know that our location served you well for your trip, and also that you enjoyed your breakfast experience with us. I was delighted to see my team come in for a special mention for the service you received, and rest assured that I will be sharing your kind words with everyone here, as I know that they will greatly appreciate your positive feedback. It was a privilege host you for your trip to Hong Kong, and it would be a pleasure to welcome you back the next time you find yourself in the city. Warmest regards.

Just a note to say thank you for sharing your rating of my hotel here on this website – I was so pleased to see from your score that you enjoyed your stay with us, and I do trust that you enjoyed exploring the very best that Hong Kong has to offer during your trip. On behalf of us all here at the hotel, it was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

I was delighted to come across your review here, and wanted to thank you for awarding us with the highest score available to you – it really is greatly appreciated. I know that you have a wide choice here in Hong Kong, so thank you again for choosing us as your hotel in the city. It was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your feedback on this website, and also for choosing to stay with us for your trip to Hong Kong. I am so pleased to see from the score you have awarded that you enjoyed your experience at my hotel, and I do trust that you had the chance to explore the very best that Hong Kong has to offer. I was also delighted to read that my staff maintained good communication with you whilst you were staying with us, so thank you for your kind words in this regard. It is great to know that your travels were not affected by the political demonstrations, and although the current situation is not directly impacting upon our hotel, the safety and security of all our guests will always remain our priority. In regard to your specific feedback, I apologise that you had to ask for additional amenities for the number of people staying in your room, but I am reassured that my housekeeping team were able to rectify the issue quickly. On behalf of us all here at the hotel, it was a privilege to host you and your family, and it would be a pleasure to one day welcome you all back. Warmest regards.

Just a note to say thank you for sharing your rating of my hotel here on this website – I was so pleased to see from your score that you enjoyed your stay with us, and I do trust that you enjoyed exploring the very best that Hong Kong has to offer during your trip. On behalf of us all here at the hotel, it was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

Please do forgive our response to you here in English, but we wanted to say thank you for taking the time to post your review here, and thank you for awarding us maximum scores – it really is very much appreciated. It was a pleasure to have you stay with us, and it's great to know that that you enjoyed our location and found your accommodation to spacious and comfortable. It is especially good however to know that my team took good care of you and delivered great service, and rest assured I will share your kind words and feedback with the whole team. It was a pleasure to host you and it would be a pleasure to welcome you back. Warmest regards from us all here in Hong Kong.

Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your positive feedback here on this website. I am pleased to read that our location served you well for your trip, and also to that your room met with your approval. I appreciate that you have a wide choice here in the city, so thank you once again for choosing to stay at my hotel. On behalf of us all at the Holiday Inn Golden Mile, it was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your kind words and positive feedback here on this site. I was delighted to read that you had the opportunity to relax and enjoy our rooftop pool facilities, and also to see my staff come in for a special mention for the friendly service they delivered. It is always an honour to know that a guest would readily return to my hotel, so thank you once again for your kind words in this regard – it was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

I was delighted to see that you awarded us the maximum score possible, and I also wanted to thank you for choosing my hotel for your visit to the city. I’m pleased to read that the hotel met with your approval, and especially thrilled to see my team come in for a special mention for the service you received. I do hope that you enjoyed exploring our vibrant neighbourhood, and the very best that Hong Kong has to offer during your visit. On behalf of us all here at the hotel, it was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

Please forgive my response to you in English, but I wanted to thank you for taking the time to post your review and scores here. It is great to know that you enjoyed your stay with us and that our location served you well, and when you weren’t enjoying our rooftop pool facilities, I trust that you had a fantastic time exploring the city. With regard to your feedback on your accommodation, I would like to assure you that we are committed to constantly investing in the hotel, and we are currently in the process of renovating a large number of rooms and suites in addition to those already completed. The imagery you saw online at the time of booking is reflective of our newly renovated rooms – I understand the frustration caused, and I do hope that this did not detract from your overall experience with us. That said, I am pleased to know that you would readily return to my hotel, and I hope that one day we will have the privilege of welcoming you back so you can experience one of our new room products for yourself, and so we may have the opportunity to impress you – and indeed, as I know we can. Warmest regards.

Please forgive my response to you here in English, but I wanted to thank you for taking the time to share your score here, and indeed for choosing my hotel for your visit to the city. I do hope that you enjoyed your trip to Hong Kong and had a pleasant stay with us overall. It was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your review here on this site. It is great to read that our location served you well for your trip, and I do hope that you enjoyed exploring the best best of our vibrant neighbourhood. Whilst I was pleased to read that your room met with your approval, and also that you enjoyed your breakfast experience, please be assured that your specific comments have been duly noted and are greatly valued. On behalf of us all here at the Holiday Inn Golden Mile, it was a pleasure to host you and it would be a privilege to welcome you back the next time you find yourself in the city. Warmest regards.

Please forgive my response to you here in English, but I wanted to take this opportunity to thank you for sharing your review here on this site and for this valuable opportunity to respond. I was pleased to read that you had the chance to relax at our rooftop pool, and I do hope that you enjoyed exploring our vibrant neighbourhood as well. Regarding your specific comment, we are in the process of renovating and upgrading a number of the rooms and suites here at the hotel to add to the ones already completed, and once completed, these works will be well worth the wait, so I do hope that you have the opportunity to return and experience one of our newest accommodations for yourself. It was a privilege to host you for your trip to the city, and it would be a privilege to welcome you back. Warmest regards.

Thank you for taking the time to award us the maximum score possible for your stay with us – I am truly delighted to know that a valued guest had such an enjoyable trip. I know you have a wide choice of hotel here in the city, so thank you for choosing to stay with us at the Holiday Inn Golden Mile. It was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

Thank you for taking the time to share your score here, and indeed for choosing my hotel for your visit to the city. I do hope that you enjoyed your trip to Hong Kong and had a pleasant stay with us overall, it was a privilege to host you and it would be a pleasure to one day welcome you back. Warmest regards.

Please do forgive my response to you here in English, but I wanted to take this opportunity to thank you for choosing us as your hotel here in the city, and of course also for awarding us with the maximum scores available – it really is very much appreciated. Your specific feedback on the position of power outlets in your bathroom is duly noted, and thank you for sharing this with me here. On behalf of my entire team, it was a pleasure to host you, and we hope to welcome you again soon. Warmest regards.

Thank you for taking the time to share your scores here with us, and for this valuable opportunity to respond. I am delighted to see that you enjoyed your stay with us, and I do hope you had the opportunity to explore the very best of our vibrant neighbourhood during your trip to Hong Kong. It was a privilege to host you, and it would be a pleasure to one day welcome you back. Warmest regards.

Please excuse my response to you here in English, but I wanted to take this opportunity to thank you for sharing your review here on this site. It was a pleasure to welcome you back to my hotel, and I was delighted to read that our location continues to serve you well for your visits to Hong Kong. I was especially pleased to see my team come in for a special mention for the service that they delivered, and I'll be sure to pass on your kind words and positive feedback. Thank you again for your continued custom – it was a privilege to host you and it would be a pleasure to welcome you back for many more years to come. Warmest regards.

Thank you for taking the time to share your score here on this site, I know you have a wide choice here in Hong Kong and your custom is valued. It was a pleasure to host you and it would be a pleasure to welcome you back on your next trip to the city. Warmest regards.

Just a quick note to say thank you for sharing your scores here on this site – I am delighted that you enjoyed your stay with us so much, and hope to have the pleasure of one day welcoming you back. Warmest regards.