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Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

3.0 star property
Escape into serenity at this boutique hotel with an oasis of calm amidst Downtown Kota Kinabalu’s bustling energy.

Choose dates to view prices

Downtown Kota Kinabalu's vibrant scene is matched by Zara's Boutique Hotel, offering a serene garden, a business center for productivity, and delicious meals at the on-site restaurant. With spa services to unwind and in-room WiFi to stay connected, you can enjoy perks like tour/ticket assistance and express check-out.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
The current price is ￥3,908
￥5,010 total
includes taxes & fees
Apr 12 - Apr 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 606 reviews
The price is ￥16,380
￥18,090 total
includes taxes & fees
Apr 18 - Apr 19
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About the neighborhood

Located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, Zara's Boutique Hotel is in a shopping district. Downbelow Adventure Centre and Aquascape Center are local attractions and those in the mood for shopping can visit Imago Shopping Mall and Plaza Wawasan. Water World Theme Park and Monsopiad Cultural Village are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Kota Kinabalu travel guide
Map
88100, Sabah, Kota Kinabalu, Jalan Pantai Baru, Sembulan

What's nearby

  • Imago Shopping Mall
    Imago Shopping Mall
    3 min walk - 0.3 km
  • Kota Kinabalu Esplanade
    Kota Kinabalu Esplanade
    11 min walk - 1.0 km
  • Gleneagles Hospital
    2 min walk - 0.2 km
  • Sutera Harbour
    12 min walk - 1.1 km
  • Centre Point
    18 min walk - 1.5 km

Getting around

  • Tanjung Aru Station
    3 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    10 min drive

Restaurants

  • Kopi Ping
    1 min walk
  • Domino’s Pizza Riverson
    5 min walk
  • Jojo Gastrobar
    2 min walk
  • Restoran D' Malindo
    3 min walk
  • CHAGEE
    2 min walk

About this property

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Hotel located in Downtown Kota Kinabalu
At Zara's Boutique Hotel, you can look forward to an airport shuttle, a garden, and laundry facilities. Treat yourself to a massage or other spa services. The on-site restaurant, De Patio, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and an elevator
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • A banquet hall and tour/ticket assistance
Room features
All 118 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Electric kettles, daily housekeeping, and desks

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  • Free WiFi
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7.8 out of 10, Good, 334 reviews
The price is ￥6,857
￥7,805 total
includes taxes & fees
Apr 24 - Apr 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 20 per day
  • Late check-out fee: MYR 100 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Frequently asked questions

Is Zara's Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel on Apr 12, 2026 start from ￥3,908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MYR 20 per day. Limited spots are available.

What time is check-in at Zara's Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Zara's Boutique Hotel?

Check-out is at noon. Late check-out is available for MYR 100 (subject to availability).

Where is Zara's Boutique Hotel located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Gleneagles Hospital and Imago Shopping Mall. Plaza Wawasan and Kota Kinabalu Esplanade are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel Reviews

7.0

Good

6.4

Cleanliness

6.4

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 68 reviews
Rating 8 - Good. 22 out of 68 reviews
Rating 6 - Okay. 20 out of 68 reviews
Rating 4 - Poor. 11 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

Reviews

Verified

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Hiroshi

Disliked: Cleanliness
reasonable price
Stayed 1 night in May 2024
Verified

8/10 Good

Mohd Redzwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019
Verified

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with friendly and accommodating staff

Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

우리

Disliked: Property conditions & facilities, room comfort
공간은 넓은데 정말 침대뿐입니다. 싼가격에 묶고 싶으시다면 추천하지만 다시 간다면 돈 더주고 다른 호텔 가겠네요
Stayed 1 night in Aug 2019
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok til et par overnatninger

Fint hotel, men meget trafik støj. Morgen maden var ikke noget særligt, den ene dag kom vi lidt sent ned til morgenmaden, og der var det meste koldt.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Need some improvement

Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
가성비 나쁘지 않았어요. 근데 조식 카페 그릇이 좀.....깨끗하진 않더라구요.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality hotel

Uncomfortable
Stayed 3 nights in Jun 2017
Verified

4/10 Poor

JoAnne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not close to anything

The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.
Verified

6/10 Okay

kristy

Liked: Staff & service, room comfort

Basic and affordable

It is a basic, affordable place. It's decent for the price, but nothing special about it.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe and sound

A clean,big and nice room...and also a delicious food...
Verified

6/10 Okay

BANGGEUL

Liked: Staff & service
Disliked: Cleanliness

저렴하고 편리한 호텔

밤 늦게 도착하는 비행기라 리조트는 1박이 부담스러워 하룻밤 묵을 숙소로 정하였습니다. 가격은 매우 저렴했고 숙소는 넓습니다. 다만 건물이 오래되고, 기본 상태만 제공되기 때문에 청결도나 룸 컨디션에 큰 기대를 안하시면 만족할 것 같습니다. 이마고몰과 수트라하버 리조트 사이에 위치하여 이동은 편리합니다. 저희처럼 하룻밤 묵고 리조트로 이동하실 분은 선택하셔도 될 것 같습니다.
Verified

6/10 Okay

Traveler..

Good Hotel ... more room for improvement

Good, Friendly staff, Wifi & tv channel need to improve,
Verified

6/10 Okay

Verified traveler

fine for short stay near airport

It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel
Verified

8/10 Good

Hasim

Nice & Friendly

Friendly staff,enough parking lot, but my room no refrigerator.
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT A 3 STAR HOTEL

Stays for 3 nights. if you dont have a car, it will be bad experience. The newest shopping mall is about 600 meters away, but having to cross a major express way to airport is not an nice experience. The room layout dont look like was designed for hotel room. The phone is the room is not by the bed but by the table. The breakfast prepared is bare minimum . 3 *** is over rated for this hotel and not value for money.
Verified

2/10 Terrible

Taeri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악

정말 최악의 숙소였다. 주변은 더럽고 빈민가로 보였고 밤새 시끄러워 한숨도 못잤다. 화장실도 너무 지저분해서 씻을수가 없었고 침구상태도 믿을수 없었다. 조식은 먹지않고 그냥 나왔다. 잠만 자려고 예약했는데 형편없었다.
Verified

4/10 Poor

Grahame

Disliked: Cleanliness, property conditions & facilities

Never again

Included breakfast was terrible and the place was dirty. Food was cold on 3 of the 4 days
Verified

8/10 Good

Verified traveler

Liked: Room comfort

Easy & clean

Good