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Promenade Hotel Kota Kinabalu

4.0 star property
Travelers find a perfect blend of comfort and local experiences at this downtown hotel, with airport pickup service making arrivals effortless

Choose dates to view prices

Promenade Hotel Kota Kinabalu offers an upscale urban retreat in downtown Kota Kinabalu. Guests relax by the outdoor pool, enjoy breakfast at two on-site restaurants, and explore nearby dining spots. Free in-room WiFi and personalized itineraries by the concierge.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • Free WiFi

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout drapes

Superior Room with City View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room With Partial Sea View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room With Partial Sea View

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Promenade Superior Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Room with Club Lounge Access

  • Sleeps 2
  • Free WiFi

View all photos for Promenade Deluxe Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2
  • Free WiFi

View all photos for Presidential Suite

Free minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, Promenade Hotel Kota Kinabalu is in a shopping district and on the waterfront. Downbelow Adventure Centre and Aquascape Center are local attractions and those in the mood for shopping can visit Imago Shopping Mall and Plaza Wawasan. Water World Theme Park and Monsopiad Cultural Village are also worth visiting. Visit our Kota Kinabalu travel guide
Map
88000, Sabah, Kota Kinabalu, No 4, Lorong Api-Api 3, Api-Api Centre

What's nearby

  • Kota Kinabalu Esplanade
    Kota Kinabalu Esplanade
    1 min walk - 0.1 km
  • Oceanus Waterfront Mall
    Oceanus Waterfront Mall
    2 min walk - 0.2 km
  • Imago Shopping Mall
    Imago Shopping Mall
    6 min walk - 0.6 km
  • Centre Point
    5 min walk - 0.4 km
  • Kota Kinabalu Central Market
    11 min walk - 1.0 km

Getting around

  • Tanjung Aru Station
    7 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    8 min drive

Restaurants

  • Promenade Staff Cateen
    5 min walk
  • Aachi Curry House
    5 min walk
  • Dynasty Restaurant 皇朝酒樓
    1 min walk
  • Big Fish
    4 min walk
  • The Lounge
    6 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel near Imago Shopping Mall
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of a grocery/convenience store, a coffee shop/cafe, and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Local cuisine breakfast (surcharge), tour/ticket assistance, and concierge services
  • A front-desk safe, wedding services, and luggage storage
  • A 24-hour front desk, an elevator, and 2 meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Check-out is at noon.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Promenade Hotel Kota Kinabalu Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 187 out of 601 reviews
Rating 8 - Good. 264 out of 601 reviews
Rating 6 - Okay. 88 out of 601 reviews
Rating 4 - Poor. 45 out of 601 reviews
Rating 2 - Terrible. 17 out of 601 reviews

Reviews

Verified

10/10 Excellent

Shih Chung

Liked: Cleanliness, amenities, property conditions & facilities
Facilities a bit aged but clean room with nice club lounge room. Comfortable bed and good breakfast spread of local cruisine.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Farzad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jack tak hau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MOHAMMED ISNIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Ahmad Farouk

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Yau Chun

Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Pei Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good though but for the shower which flood terribly after every use. Maybe the drainage is blocked. Maintainance should look into it. The breakfast buffet is excellent though. I'd give it a four and a half star. Nice overall👍
Stayed 2 nights in Mar 2024
Verified

8/10 Good

SHARON XUEQI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!
Verified

8/10 Good

Joonsoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

KWOK YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and cleaning
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

YiYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pillow, bed and breakfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gives you a takeaway breakfast for an early flight. Brilliant!
Stayed 1 night in Sep 2025