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マリーナ トラベラーズ スイート マリーナ コートの口コミ

2 out of 5
マリーナ トラベラーズ スイート マリーナ コート
B2-01-04, 1st floor, Block B2, Marina Court Resort Condo, Kota Kinabalu, Sabah

口コミ

6.0
評価 10 - 15 件の口コミ中 1 件が非常に良い" "
評価 8 - 15 件の口コミ中 6 件が良い" "
評価 6 - 15 件の口コミ中 1 件が普通" "
評価 4 - 15 件の口コミ中 5 件が不満" "
評価 2 - 15 件の口コミ中 2 件が非常に不満" "

5.6/10

清潔度

5.0/10

スタッフとサービス

5.0/10

施設のコンディションと設備

口コミ

8/10 (良い)

Masatoshi

気になった点 : 施設のコンディションと設備
2017 年 8 月に 4 泊滞在

8/10 (良い)

Saiful

2022 年 7 月に 1 泊滞在

4/10 (不満)

Oliver

良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
fine place, no service and double booking.
The Apartment was fine, It was not clean but ok. We were instructed to pick-up the key and that went well, but in the apartment it was stated that we should have had 2, i Kontaktet the kontaktperson that we only had one and got no respons. The worst thing was on the night before your departure where at 11.45 pm 6 men came in in the apartment because they also had a key and a reservation. This is under no circumstances acceptable.
2019 年 1 月に 3 泊滞在
ENからの返信 (投稿日 : 2019 年 2 月 5 日)
Thank you for your feedback. We will look into the situation.

6/10 (普通)

Nagendra Kumar

気になった点 : 清潔度、施設のコンディションと設備
2018 年 7 月に 5 泊滞在

4/10 (不満)

Nur、Malaysia

気になった点 : スタッフとサービス
2 days before the booking date, my family got accident and couldnt go there. Hoping for refund since its emergency situation and already provide a proof to them. Unfortunately no consideration from their side
2018 年 10 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok
2018 年 7 月に 1 泊滞在

8/10 (良い)

Lim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2018 年 5 月に 1 泊滞在

4/10 (不満)

Zera、Kuala Lumpur

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Location is very nice, close to the beach and shop
The stay at the premis is not satisfactory. Sofa seats are dirty. TV remote not working. Only one airconditioning remote control is useful for all rooms. Worse still, one of the toilet bowl🚽doesn't flush properly. The dirty water/waste comes up instead. Luckily we only stayed for one night. Management does not respond to complains satisfactorily.
2018 年 4 月に 1 泊滞在

2/10 (非常に不満)

hyejin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
사기당한기분.
사진과 달라요. 가구며 주방 거실 모두 사진과 많이 다릅니다 이정도면 사기에요. 도저히 잘 수 없어서 주변에 다른 호텔로 옮겼어요. 환불받을 수 있다면 환불받고 싶네요

4/10 (不満)

Rosmawati

気になった点 : スタッフとサービス
Poor service spoils an otherwise excellent holiday
Had very bad experience with check-in. Delayed on the roads and could not contact the property operator on arrival just before 9pm. Hotels.com staff were of no help. Found out later that the telephone number listed with Hotels.com is an office number and that the office closes at 6pm! After numerous failed attempts at reaching the property operator, and as it was getting late and we were all very tired, we had no choice but to source for alternative accommodation. It was only on getting access to Wi-Fi after checking in, did we receive a WhatsApp message from the property operator telling us where the room keys were left. We ended up sleeping after midnight and paying for two rooms! Would strongly suggest that Hotels.com ensure all hotel/property operators are contactable at all times and work out a more reliable communications and messaging system. Hotel/property operators should not assume that all travellers are hooked on to Wi-Fi and have data access!

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Wing Fun Eric、Hong Kong

気になった点 : 清潔度
背包客的首選
位置方面，鄰近centre point，方便兌換外幣或報本地團，又近菲律賓市場，方便搵食及購買紀念品。 房間方面，我們訂的是三房一廳單位，確實可以瞓足八人，很闊落，冷氣夠，熱水足。 衞生方面，曾出現甴曱及四腳蛇，毛巾比較殘舊，亦沒有牙膏牙刷提供，要自備，需扣分。 此外，該處一樓有游泳池，環境及水質良好，不用房匙便可進入，屈蛇都可以去，又夠大，可加分。 以這個價錢來說，已算超值，但要適當接受缺點，此外，服務員是有禮的，但她應該不是長駐該處，故必須預先跟她交換電話，以便支援及相約check in and out的時間

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
it's okay to stay
it's okay to stay with your family or friends for trip but it is not clear that you expect it

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
great for staying with friends & families!!
fantastic