Alt var helt nydelig, men villaen er litt gammel som gjorde at f.eks alt av lys plutselig skrudde seg av og air condition lagde høye lyder, kjøleskapet lagde også mye lyd. Ellers veldig veldig fint. Frokosten var helt grei:)
Linn
2025 年 1 月に 3 泊滞在
8/10 (良い)
Jörn
カップルで旅行
2024 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Der kostenlose Shuttle vom Pier zum Hotel war gut, die Unterkunft vorher aber zu erreichen und eine Bestätigung zubekommen hat mehrere Anläufe gebraucht und erst einen halben Tag vorher geklappt.. das geht definitiv besser.
Die Anlage ist weitestgehend in einen guten Zustand. (Jedenfalls unsere Villa und alles bis zum Eingang was wir gesehen haben) Das Personal grüßt immer freundlich und ist sehr zuvorkommend.
Vom Hotel bis zum Strand sind es nur ein paar Gehminuten Bergab und es befinden sich einige sehr gute Restaurants in der Nähe.
Der Frühstücksraum ist nicht klimatisiert aber das war vollkommen in Ordnung. Das inkl. Frühstück war auch eines der besseren welches wir in Thailand hatten.
In der Villa hat uns gestört, dass es zum Bad keinen Vorhang oder ähnliches gab. Auch gab es keinerlei haken um Handtücher aufzuhängen.
Positiv zu erwähnen ist auch, dass das Housekeeping ausversehen eines unserer eigenen Handtücher bei der täglichen Reinigung mitgenommen hat und wir anstandslos ein neues Ersatz Handtuch erhalten haben.
Der Poolbereich vom Hotel ist relativ klein. Es gibt dort nur sechs liegen und der größere der beiden Pools wird täglich von der Tauchschule genutzt. Es waren jedoch immer liegen frei als wir dort waren.
Man kann auch direkt am Hotel Roller für 250 Baht am Tag ausleihen. Alles im allem waren wir zufrieden mit dem Aufenthalt.
Jörn
2024 年 12 月に 3 泊滞在
6/10 (普通)
Gunilla
2024 年 12 月 29 日
良かった点 : 客室の快適度
Gunilla
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Linden
2024 年 12 月 28 日
Linden
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
ryan
2024 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ryan
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Laura
2024 年 8 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tutto perfetto, dallo staff eccezionale e gentilissimo alla colazione fantastica
Laura
2024 年 8 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2024 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Booked this hotel for my sons 21st as a special treat with 2 of his friends. Pure luxury for them. They were looked after so well. Great service and a beautiful hotel
宿泊されたお客様
2024 年 7 月に 2 泊滞在
2/10 (非常に不満)
Jakob
2024 年 2 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WARNING - BAD HOTEL
WARNING!!!!
We booked this accommodation with the belief of a nice magical hotel with great service that could make a week on Koh Tao fantastic. We booked the room with access to the private pool. The hotel is located a bit up on Koh Tao, which is not a problem and something we really knew. What permeates the entire hotel is a lack of service and caring for its guests. The hotel is not clean, run-down, and lacks attention to detail. The breakfast feels mediocre and the furnishings and surfaces are very basic and not well thought out. The staff is kind but lacks the authority or ability to help and resolve situations. We chose to leave the hotel after 4 days when we found another accommodation due to the island being fully booked. We agreed with the hotel that if they found a new guest for our room, we would get a refund for the remaining nights. Since Koh Tao was fully booked, this should not have been a problem. However, the hotel came up with various excuses for why they couldn't assist us and no compensation was offered. In the end, there are much better hotels on this island. A big warning for this one.
Jakob
2024 年 2 月に 7 泊滞在
8/10 (良い)
Pierrick
2024 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely view but poor pool & bathroom issue
PROS: Staying in the villa was a very cool experience and the views were amazing. The bed was also very comfortable and the duvet was great. In addition, the staff were attentive and they would pick us up from our villa to reception in a golf cart for free (steep hill but could easily be walked).
CONS: Although we liked the villa, one significant downside was that there wasn’t a proper door on the bathroom (or a roof) meaning that you could hear everything going on in the bathroom in the bedroom. For that reason, it would put me off staying again. We booked a sea view villa so curious to see whether this issue affects the other property types. We had also expected the pool to be much bigger but it’s really quite small. Although there are two public pools, one is used exclusively for diving and there isn’t much space to lounge around the swimming pool. Finally, it is also worth noting that the shuttles to town only run 4 times a day (8:00 / 10:00 / 16:00 / 18:00) and back 5 times day (10:00 / 11:00 / 16:00 / 18:00 / 21:00). Out of hours service is 50 baht per person per journey.
Pierrick
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Charlotte
家族旅行
2024 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cannot recommend more!
Absolutely fantastic hotel, in a great location and lovely service. Cannot recommend more!
Charlotte
2024 年 1 月に 3 泊滞在
6/10 (普通)
Philip
2024 年 1 月 13 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Philip
2024 年 1 月に 2 泊滞在
8/10 (良い)
Chris
2023 年 12 月 14 日
Chris
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
Janet
カップルで旅行
2023 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked another 4 days at this resort because we liked it so much. The staff were so thoughtful and helpful. They went out of their way to make every guest a beautiful Kratong for us to take to the pier to release into the waves. So beautiful and so thoughtful! Loi Kratong Day
On the full moon of the twelfth lunar month, in November, this festival celebrates the release of misfortune. ‘Loi Kratong’ means to float a ‘Kratong’, an object decorated like a lotus bloom which is laid on the water to be carried away, thereby symbolically taking away any bad luck. Respect is also paid to the spirit of the waters. The festival, with live stage performances, is held in the evening at the main pier in Mae Haad.
Jonathon, the Divemaster was so personable and friendly. We were not diving this trip but he took the time to carefully explain about different spots to snorkel and how to access them. I believe he would be an excellent Divemaster as he is so encouraging and positive. You will like him. The pool at the resort is specially designed to teach diving. Try it!!
I would give the staff full marks! The location is ideal as they offer free shuttle service. We enjoyed the walk up and down !