Generally a good hotel, with a decent attached restaurant. Unfortunately smack in the centre of the busiest part of what has also become a dangerously overcrowded tourist town.
Mehboob
2023 年 5 月に 2 泊滞在
4/10 (不満)
Jonathan
家族旅行
2022 年 6 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The exhaust fan in the room made a broken motor boat sound all night. Very bad odour all over the place, you’ll need a odonil. Reception staff are just rude, they always have an excuse for not providing a service that you’re entitled to. Reception staff are very disrespectful.
Jonathan
2022 年 6 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2019 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス
The property location is good. It is a fairly quiet and clean Hotel. The buffet can be improved. Staff is very helpful and well mannered. Bed is comfortable. The showers and Hot water excellent. Overall stay was good.
宿泊されたお客様
2019 年 1 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 8 月 19 日
良かった点 : 客室の快適度
Comfort plus
Best place to stay comfortly.
宿泊されたお客様
2018 年 8 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 6 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2018 年 6 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cheats! Confirmed booking gets overturned
Have booked the hotel on the weekend and paid in full in advance, received a confirmation from Expedia stating that the booking is confirmed with the hotel with a confirmation code. On reaching the hotel around 7.30 pm after a long 9 hours drive with a small child, was informed that they are fully sold out and Expedia is at fault for taking the booking.
Best is that when you call Expedia, the calls goes into finding an agent for 10 minutes, then an another 30 minutes on hold while they are trying to contact hotel; and then apologizing that nothing can be done and the call getting transferred to relocation team for providing alternate hotel. Till this, I respect the efforts taken by Expedia but things take a worse when the relocation team just keeps you on hold, trying to recheck the issue and hangs up that someone from relocations will call soon. No calls after that and we were left stranded in cold Kodaikanal, left to finding a hotel on our own!!!
These Hamuse guys are selling directly for higher rates and cheats! Expedia’s support in need is abominable. Will never book through Expedia. Payment is yet to be refunded.
宿泊されたお客様
2018 年 6 月に 1 泊滞在
8/10 (良い)
Clarence
2018 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect holiday
Excellent hotel. Would stay again.
Clarence
10/10 (非常に良い)
Liz
2018 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
Beautifull room with amazing view of the mountains. The staff was helpfull and a good breakfast
Liz
2018 年 1 月に 2 泊滞在
8/10 (良い)
John、Perth Australia
2018 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
centre of town
Comfortable place to return to after a busy day exploring the area. Close to the lake and great eating places. Food was also,great at the hotel. Still a few teething issues as the hotel is new and front desk doesn't respond to requests but that will improve with time. All in all a very enjoyable stay
John
2017 年 12 月に 5 泊滞在
10/10 (非常に良い)
Suresh
2018 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We comfortable stay. Close to several attractions, valet parking is available, good restaurant.