The hotel and atmosphere was nice. The bungalow itself was quite nice, but sound insulation was lousy. The partial sea view was a joke because there are palm leaves hiding the view. In the hotel area there are many steps between the bungalows and the restaurant and pool area. Steps are higher than European standard.
Service in the restaurant was very good and food was tasty and reasonable prices! Also breakfast was extremely good, you can order what you like.
It's possible to walk to the Secret Beach, but there are few steep hills between. Haad Yao beach can be easily reached by taxi just waving it in the street of the hotel (400 baths for 2 persons one way).
Petra
2023 年 12 月に 7 泊滞在
8/10 (良い)
Idan
2022 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Idan
2022 年 2 月に 1 泊滞在
2/10 (非常に不満)
Evis
2020 年 2 月 18 日
気になった点 : スタッフとサービス
Would not refund booking even for Virus situation
I normally live in China. I happened to be in Europe when i was planning my stay here. My wife in Shanghai. Within a few days of booking the hotel the corona virus problem hit. I could not fly to China to get my wife, my wife could not leave Shanghai. I pleaded with this hotel and with Hotels.com/Expedia to cancel my reservation but they refused. Unacceptable behaviour.
Evis
2020 年 2 月に 3 泊滞在
10/10 (非常に良い)
Gianni
2020 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Zama is lovely!
We had an excellent stay here. The place is nicely designed with lush gardens and rooms set amongst them along various paths. We booked a semi sea view bungalow and were not disappointed. The room is beautifully designed with lots of space and a lovely deck to chill on. Service was excellent, pool is nice and location is on the best part of the island.
We ate at the restaurant one night and it was excellent! Breakfast didn't impress but that may just be preference, bread was a bit soggy and not much avocado....the only slight issue but still an excellent stay!
Gianni
2019 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at the resort for a week. At first it was not as we had hoped for and used to the hospitality of other 4-5 star hotels we had stayed at. Once we talked to the manager about the little things that needed addressed it amazingly happened. New owner and just attention to details. I would stay here again Thank you
宿泊されたお客様
2019 年 10 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2019 年 10 月 21 日
Property has very nice beds and that is a good thing in Thailand. What I did not like was that most places at this price around Thailand pick you up at the Boat pier for free. Also have better room amenities. Had to call front desk for coffee and towels. Only three channels on the TV not that we watched that much but a couple days it did Rain and that is what we did. There are a lot of choices on this area of the island so just get a different place.