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カントリー イン & スイーツ バイ ラディソン ノックスビル ウェスト テネシーの口コミ

2.5 out of 5
カントリー イン & スイーツ バイ ラディソン ノックスビル ウェスト テネシー
805 N Campbell Station Rd, Knoxville, TN

口コミ

7.2

良い

評価 10 - 1003 件の口コミ中 292 件が非常に良い" "
評価 8 - 1003 件の口コミ中 304 件が良い" "
評価 6 - 1003 件の口コミ中 189 件が普通" "
評価 4 - 1003 件の口コミ中 125 件が不満" "
評価 2 - 1003 件の口コミ中 93 件が非常に不満" "

7.2/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

6.8/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

8/10 (良い)

Takeshi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 13 泊滞在

10/10 (非常に良い)

Tera

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe place if traveling alone! Very friendly staff!
2024 年 5 月に 1 泊滞在

8/10 (良い)

Bryan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was clean and updated. It appears they are renovating in some areas.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Rebecca

出張
気になった点 : 施設のコンディションと設備
I would stay here again, it was very average. Everything worked ok, it was mostly clean, there was a musty smell but not overwhelming.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Michael

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Musty smelling room and very limited sheets
2024 年 5 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Country Inn & Suites by Radisson, Knoxville West, TN

6/10 (普通)

William

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 3 泊滞在
spからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Country Inn & Suites by Radisson, Knoxville West, TN

4/10 (不満)

Jacob

ペット同伴の旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel was by far the most disgusting hotel I’ve ever stayed at in my life. The fire sprinkler was rusted, the floors weren’t mopped, the toilet looked like it had urine around the ring on the floor, there were spots on the counters, there were chip crumbs on the floor, just down right disgusting conditions. The lobby was dirty, wallpaper peeling, carpet looked like it hadn’t been vacuumed in days. When you walk on the stairs in the lobby it feels like they’re going to collapse on you. NEVER AGAIN!!
2024 年 4 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 (良い)

April

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The gas station right in front makes it unappealing
2024 年 4 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 (非常に良い)

Hieu

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I highly recommend this place. Easy to access the interstate and shopping center.
2024 年 4 月に 6 泊滞在

8/10 (良い)

Eddie

カップルで旅行
気になった点 : 設備とサービス
Dog friendly
2024 年 3 月に 1 泊滞在

4/10 (不満)

Kathy

2024 年 4 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

6/10 (普通)

Judith G

very basic lodging
2024 年 4 月に 2 泊滞在
Spからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 (良い)

Kristen

家族旅行
良かった点 : 清潔度、スタッフとサービス
Looks like they’re doing renovations and they definitely need them. The room and bathroom were clean and it was quiet. Pool heater is broken and my teenage daughter was upset about that. It wasn’t the nicest place we’ve stayed but it wasn’t the worst either. Nothing that made it stand out either way.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Fei

2024 年 4 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Country Inn & Suites by Radisson, Knoxville West, TN

6/10 (普通)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

8/10 (良い)

Jill

良かった点 : スタッフとサービス
Staff was nice and room was very clean. Great stay!
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

david j

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick stop got good sleep. Price was right
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kimberley

良かった点 : 設備とサービス、施設のコンディションと設備
I had to get a hotel room at the last minute and I was by myself in a strange city and it was dark outside. I was pleasantly surprised by the first look. The reception was pleasant. Even though the hotel looked pretty full, it was quiet. Rooms were nice and very clean. I needed to leave early in morning and breakfast began at 6am. I will definitely stay here on my next visit!
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Lynn

気になった点 : 清潔度、施設のコンディションと設備
The lobby was in ill repair and renovations have been halted. The stairs were disgustingly dirty. The room was ok. The pillows were small and lumpy. In the long run, I decided not to stay.
2024 年 3 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

6/10 (普通)

Beth

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
It appeared that some renovations were underway? Most areas certainly needed updating. Constant noise due to proximity to the highway. Not up to the standards of other Country Inn and Suites that we have stayed in over the years.
2024 年 3 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 (非常に良い)

Rob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pool heater did not work. Could not sqim with grandkids.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Shawne

良かった点 : 清潔度、施設のコンディションと設備
Is under renovation so noise was aggravating but after completion should be fine place to stay
2024 年 3 月に 4 泊滞在
spからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

10/10 (非常に良い)

Nancy

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Damani

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was well kept up and not far from the shopping mall and various restaurants. However, I was not given the WiFi information on my key card, like other hotel and when housekeeping came to clean my room, my key card stopped working and I had to get it reprogrammed at the front desk. Other than that, a pretty good stay!
2024 年 3 月に 2 泊滞在

8/10 (良い)

AMBER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

4/10 (不満)

Robert

良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
I stayed in a country Inn and suites the night before in Asheville, NC. It was extremely clean and kept in good condition. The property in Knoxville however, was very disappointing. In fact, I was actually surprised that Radisson has its name on it. The breakfast that was served in, Asheville had plenty of nice items on it. The breakfast that was served in Knoxville had as limited a selection as you could possibly imagine. For example, when I was in Asheville, they had muffins and danishes and different toast available. In Knoxville they had three different toasts. It was just disappointing overall to expect to have something similar to what I had experienced the night before to be so poor a version of the initial Expectation I had
2024 年 3 月に 2 泊滞在
spからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

8/10 (良い)

scott

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス
There we rooms available late at night.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Davorian

2024 年 2 月に 1 泊滞在

8/10 (良い)

Andra、Conway

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
In a king size bed get some pillows that are larger than throw pillows. Change out the sickly yellow lighting in the rooms.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice thanks
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

John

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

YUXIN

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice room, newly renovated, feel home and relaxed
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Sherri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’ve stayed here twice now and always pleased
2024 年 2 月に 1 泊滞在

4/10 (不満)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
All was ok until we entered the assigned room only to find someone already occupying the room. Big mistake. We were assigned another room by the front desk and room fine. Some unnecessary hassle and time for sure. FURTHER looks like you charged me twice for that night accommodation so assume they charged for second room. NOW must go through agro of refund!!!!! Bad.
2024 年 1 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. also, i have checked your profile of stay and do not see any charge on your personnel card other than the 50.00 deposit which you should have get it back in 3 to 5 business days

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst Hotel I've ever stayed at
The pictures on Hotels.com are not current the lobby looks very clinical now, it looks like they started a renovation and stopped in the middle, we were local and wanted to stay 1 night just to swim and get away from the house, the pool area was dirty and not even opened like they stated, they also charged $200 for incidentals - wasnt expecting that I will never stay or go to this hotel EVER AGAIN and I would not recommend any friends or family
2024 年 1 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 (不満)

Kendra

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The room was clean and nice enough, but the public areas are dirty and half-renovated. The pool is closed and has been for months.
2024 年 1 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 (非常に不満)

Bonnie

2024 年 1 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

6/10 (普通)

Kimberly

カップルで旅行
気になった点 : 設備とサービス
2024 年 1 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 (良い)

Tonya

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Laurie

2024 年 1 月に 1 泊滞在
spからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

6/10 (普通)

Donna

良かった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 1 月 9 日)
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 (非常に良い)

Danny

2024 年 1 月に 2 泊滞在

2/10 (非常に不満)

Mary

2023 年 12 月に 2 泊滞在
Spからの返信 (投稿日 : 2024 年 1 月 9 日)
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 (不満)

Stephen

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room 308 - The HVAC unit did not work. The room was 66 degrees. The orange chair smelled like weed. The carpet where it met the tile was frayed. Bathroom drop ceiling was water stained and rusting. The other guests looked shady. One person spent the night in the hallway. Overall I would not carry this property. The only good quality is it is super close to I-75.
2023 年 12 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 1 月 9 日)
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 (不満)

Nagaraj

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heat was broken ..room changed...pool poor condition..looks like the hotel was refurbished poorly
2023 年 12 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 1 月 9 日)
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 (普通)

Renee

良かった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 1 月 9 日)
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 (普通)

Steve

良かった点 : 清潔度
2023 年 12 月に 1 泊滞在
Spからの返信 (投稿日 : 2024 年 1 月 9 日)
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.