外観
利用可能日を確認

シャイロ イン スイーツ ホテル ー クラマス フォールズの口コミ

3 out of 5
シャイロ イン スイーツ ホテル ー クラマス フォールズ
2500 Almond St, Klamath Falls, OR

口コミ

8.2

とても良い

評価 10 - 1179 件の口コミ中 533 件が非常に良い" "
評価 8 - 1179 件の口コミ中 385 件が良い" "
評価 6 - 1179 件の口コミ中 147 件が普通" "
評価 4 - 1179 件の口コミ中 62 件が不満" "
評価 2 - 1179 件の口コミ中 52 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

7.4/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No dining at hotel. Love the pool and hot tub!
2024 年 5 月に 3 泊滞在

8/10 (良い)

Sandy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very helpful and the beds were super comfortable. No breakfast which was disappointing otherwise the hotel would get 5 stars.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Robert

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
It was nice all around just the cleanliness wasn’t the best. Hair all over the floor and shower
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sylvia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hot tub, steam room and swimming pool
2024 年 5 月に 2 泊滞在
Tristianからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, Sylvia, for taking the time to leave us a review. We appreciate it. I am glad our Hot tub, steam room, and pool were great during your stay.

2/10 (非常に不満)

Estelle

Not clean
2024 年 5 月に 3 泊滞在
Tristianからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, Estelle, for your feedback. I am sorry you felt the hotel was not clean. Did you bring this to the attention of the front desk? Can you please contact the hotel and ask for Management so we can find out what happened during your stay.

8/10 (良い)

Teresa

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Our room was okay but items should be Changed Out. The Chair that is in the room With Wheels is Very Dirty… I hope that stain that’s on there is Nit Whst I think it is. The Window Was Soo bad with Dirt we Couldn’t open the Window, and the Window Cil was Really Dirty. beds look Raised just by the Feet and it was Lumpy looking Because the Comfoter was Bot Smooth. Mattress was w as y to soft so if your sharing a bed you Really feel Every Move like being on a boat! There were Bo Instructions on How to Iperate the Heat and Air Unit. We were on the 1st Floor and you can Really hear the People on the Top Floor. There was Never Anyone at the Front Desk. When we Checked in and Out. You Advised a Restaurant that was Not at all even there. The Hit Tub was Nit available. I Will say however that Brittani that works there was Very Helpful, she took Time to Help us with our needs.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

CAROLYN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very large and spotless. Much better in real life than on the booking site.
2024 年 5 月に 1 泊滞在
Tristianからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, Carolyn, for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us.

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Dan

出張
No breakfast made it hard since I was there for work. Online said there was supposed to have it, but they did not. Coffee was gross.
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Risa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the front counter was amazing I forgot her name my check out was at 11:00…i ask if I could stay an extra hr and she let me🙏🙏👍👍will stay again someday thanks.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

amy

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were pleasant but not invested in making sure our stay was good. Our first room had ants, we were offered another room. We move to a different from only to find ants in that room, something that looked like rat poop in the sheets, and hair on the floor in the bathroom. We talked to the front desk,he couldn’t do anything.. the manager wasn’t in. We were told there were no rooms available. Worst stay ever and we travel every weekend.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Kevin、albany

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Much cleaner then other places in the city, coffee pot needed to be cleaned and it only makes one cup
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ben

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Traveling with a large dog, we really appreciate the welcoming atmosphere. Great location, friendly staff. We will definitely stay here again
2024 年 5 月に 1 泊滞在

6/10 (普通)

Ruthe

This Shilo does not compare favorably with other Shilo Inns I have used. This facility also does not compare favorably to other comparably priced facilities. The lack of coffee service in the lobby is only one factor, it it is significant.
2024 年 4 月に 2 泊滞在

6/10 (普通)

JoLee

良かった点 : 清潔度、スタッフとサービス
I guess the restaurant is being refurbished as there were no food or coffee options available. The parking lot needs cameras. Our car was broken into.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Janice

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We are grateful for the welcome for our pet. Everyone is so friendly. The price is very reasonable.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Genette

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great front desk staff
2024 年 4 月に 1 泊滞在

6/10 (普通)

Marilyn

カップルで旅行
We stayed 2 nights, housekeeping did not change towels, clean tub and bathroom. Did not expect bed to be made, but did expect clean towels.
2024 年 4 月に 2 泊滞在
Tristian F.からの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for talking the time to leave us a review. We are not currently offering room service for guests unless they are staying for more then three days. We do offer exchange or more room supplies by request only. This should have been explained at check in to you.

6/10 (普通)

Shelley

家族旅行
気になった点 : スタッフとサービス
We stayed 3 nights our room was never cleaned . We had to ask for more towels and toilet paper. Property was very quiet.
2024 年 4 月に 3 泊滞在
Tristian F.からの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for talking the time to leave us a review. We are not currently offering room service for guests unless they are staying for more then three days. We do offer exchange or more room supplies by request only. This should have been explained at check in to you.

8/10 (良い)

Rheem

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The location was great. Staff were great. The property is run down and a bit outdated. Otherwise it was good
2024 年 4 月に 1 泊滞在
Tristian F.からの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for talking the time to leave us a review!

6/10 (普通)

Todd

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Great location however the property is old and outside parking and landscaping is an eyesore and unsafe in some areas.
2024 年 4 月に 2 泊滞在

8/10 (良い)

Sharleen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front desk was very pleasant and check in was quick, even accommodated our request for early check in. Parking was very convenient. Even though there is no restaurant onsite, there are many eateries in walking distance or minutes away by car. Enjoyed it and will stay again.
2024 年 4 月に 2 泊滞在

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Dave

2024 年 4 月に 1 泊滞在
Tristianからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, Dave, for taking the time to leave us a review. I am glad to hear that you enjoyed your stay.

2/10 (非常に不満)

Ruth

カップルで旅行
気になった点 : 清潔度、設備とサービス
Shilo Inn K Falls, Or has gone down hill, arrived at 3pm no longer have coffee in lobby was told they only have it 6am to 10am asked for extra packets of coffee was told they were out of reg. coffee only had the decaf packets. they sign out front say Shilo Inn Restaurant and lounge not true they both had been closed for over a year we were told. no hot breakfast, I know this sounds like I am knit picking but we Never stay there again, We have always stayed there on our way back from California. you might as well stay at motel 6. and save your money. We were not happy campers. and you won't be either. They need to change out the pillows very hard to sleep on. Sorry folks I can not give them a higher score, just telling the truth think twice before staying there.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Pete

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is one of my go to stops each year. I was disappointed that this year, the in-house restaurant was closed. Otherwise, a nice place: relatively inexpensive, they take dogs, clean, QUIET, convenient parking, easy access to US-97. My only complaint is that the pillows are too hard for my comfort and this year, I forgot to bring my own!
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Catherine

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely no internet. When I called the front desk, I was told to just keep clinking on it. I have spent the better part of an hour trying that method! Called me silly, but when I book a hotel that advertises internet as one of their amenities, I expect to have it! I was expecting to accomplish some work this evening but that did not happen!
2024 年 4 月に 1 泊滞在

8/10 (良い)

Robin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice property and rooms are beautiful. I was pleasantly surprised. Not having any breakfast at all, or even coffee in the lobby, was unusual. There are coffee makers in the rooms. Also, I don’t know if there’s an issue with staffing or what, but there is a restaurant and lounge attached to the motel, but it’s not open either. The rooms are not well insulated, and sounds from your neighbors, plus plumbing sounds, were pretty loud. Bed was comfy, but springs were squeaky. All in all, I would stay there again.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tristan was accommodating and helpful!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to find. Clean. Not crowded.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

6/10 (普通)

Shanti

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Rooms could use updating, restarting is closed and for lease. Room key did not work and had to be re-set each time after it was used.
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Orlando

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Workers noises hammers screwdrivers

10/10 (非常に良い)

Gary

Very clean and comfortable with nice staff
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jody

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在

8/10 (良い)

Peik-Kuan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very close to Oregon Tech, which was why I chose it. Conveniently located off of hwy 97. Nice big room. Wish they include breakfast for the price of the room.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Randy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice room. Location convenient to OIT, medical facilities and cinema. No breakfast but several restaurants very close.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Esther、Woodinville

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Walls are thin. Next room tv loud couldn’t sleep a wink
2024 年 4 月に 1 泊滞在

8/10 (良い)

Keith

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would have given them an excellent if we had not been awaken at 12:30am by stomping from the room above. The people in the room above us were doing something for over 30 minutes constant thump thump thump as if they were hopping or bouncing a hard ball from one end of the suite to the other and back again. This was the first time this has happened to us at this inn.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Adam

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Did not see evidence of cleaning staff in the room for the entire duration of trip, i.e. dirty towels did not get removed from the room or replaced, had to request fresh towels from the front desk daily. Also, full trash cans had to be left in the hallway in order to be emptied.
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

Wilton

良かった点 : 清潔度、スタッフとサービス
Staff very friendly.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Rayna

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super outdated but not a big deal if u just need a bed to sleep in. Super cheap rates but you get what you pay for.
2024 年 3 月に 2 泊滞在

6/10 (普通)

Marilyn

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス
I would have appreciated your offering a continental breakfast in lobby area since there is no open restaurant in the facility.
2024 年 3 月に 1 泊滞在
Tristianからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for taking your time in leaving us a review. Your feedback has been passed to the proper department.Thank you for choosing Shilo Inns

10/10 (非常に良い)

Leigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Effortless check in. Room is in perfect condition. Better than i had hoped.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Grant

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's nice for the price. The pool is clean and relatively warm. Hot tub is not working. Room was bigger than expected, fine condition.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Geane

Only down side is the ambient noise from adjacent rooms door slamming, plumbing noise. But room nice staff helpful & clean. Must light sleepers.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

James

2024 年 3 月に 1 泊滞在

8/10 (良い)

Kenneth

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

William

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk guy gave us a close room since my husband was on crutches. Very dog friendly. Great shower and comfy bed & blankets. Only thing I'd change is put in places to charge cell phones.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

alex

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We didn’t get the kid’s suite and our breakfast was not included
2024 年 3 月に 2 泊滞在