テラス / パティオ

デルタ・ホテルズ・ゲルフ・コンファレンスセンターの口コミ

3.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 915 件の口コミ中 485 件が非常に良い" "
評価 8 - 915 件の口コミ中 289 件が良い" "
評価 6 - 915 件の口コミ中 95 件が普通" "
評価 4 - 915 件の口コミ中 31 件が不満" "
評価 2 - 915 件の口コミ中 15 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

yasuhiro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
3泊でしたがとにかく快適に過ごせました。
2022 年 7 月に 1 泊滞在

8/10 (良い)

AK、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
グエルフ大学に近くて便利
広くてきれいでした。ベッドも寝心地良かったです。フロントの対応もよかったです。すぐ近くにスーパーがありますが、このスーパーは住人用なかんじでした。野菜とか肉とかが安いですが、ちょっと部屋で食べられるようなものはありません(パンやお菓子はありますが、いわゆるお惣菜のほうなもの)。少し歩くと、メトロというスーパーがあり、そこで惣菜のようなものも手に入りますし、モールもあります。
Nathan B.からの返信 (投稿日 : 2015 年 3 月 12 日)
Dear valued guest, Thank you very much for sharing feedback from your recent stay. We are very pleased you had an enjoyable stay, and that our hotel was conveniently located for your needs. We appreciate your comments and feedback; please accept our apologies regarding the housekeeping service provided on the final day. It is very important our services are not only exceptional and accommodating, but also consistent. We look forward to welcoming you back in the near future! Kind regards, Nathan B.

10/10 (非常に良い)

Anita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff friendly and helpful.
2024 年 5 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 5 月 23 日)
Good morning Anita,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Alison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 5 月 14 日)
Good morning Alison,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Neil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient check in and out. Friendly staff.
2024 年 5 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 5 月 11 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

rhoda

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a good 2 nights stay for our daughter’s dance competition. Spacious hallways and conference rooms.
2024 年 4 月に 2 泊滞在
Guest service agentからの返信 (投稿日 : 2024 年 4 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Patti

気になった点 : 清潔度、施設のコンディションと設備
Ok. The room was not as clean as I expected for a $300 night room The sink did not drain very well
2024 年 4 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 4 月 20 日)
Good evening Patti,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 (非常に良い)

Jean-Marc

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place easy to get around
2024 年 4 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 4 月 20 日)
Good evening Jean-Marc,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Adrienne

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really quick check in. Food was incredible!!!!!!! Friendly, clean and beautiful suites. Love it
2024 年 4 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 4 月 16 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Farah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 4 月 3 日)
Good evening Farah,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always enjoy my stay at the Delta in Guelph. Great staff, wonderful atmosphere, and room is a 10! Thanks for another great stay.
2024 年 3 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 31 日)
Good afternoon Matthew,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 (非常に不満)

Andrea

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Expensive (468/night!) and the front desk staff were rude and very inhospitable. Never would I stay there again based on the level of service received.
2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 30 日)
Good morning Andrea,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was clean.
2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Myriam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the stay.
2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 16 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Shaun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 12 日)
Good afternoon Shaun,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Young

2024 年 3 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 4 月 16 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Miranda

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were the best part of this hotel. The gym is all right, but not really at the level of a convention center. Lots of food options around. Super safe and has tons of on-site parking
2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 6 日)
Good evening Miranda,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 (不満)

Sheila

2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 28 日)
Good afternoon Sheila,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 (良い)

Sheila

2024 年 3 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Katherine、Toronto

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very kind and accommodating. The room was spacious. T. I would've liked to know in advance that passes to a nearby gym facility was part of the hotel price (as best I understand) and to know whether it had a pool. he hotel was near to the university, which was convenient for my purposes, but the dining options within walking distance were relatively sparse. There was a grocery store, though.
2024 年 2 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 2 月 29 日)
Good afternoon Katherine,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 (非常に良い)

Kelli

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s near University of Guelph
2024 年 2 月に 1 泊滞在
Delta Hotels by Marriot Guelph からの返信 (投稿日 : 2024 年 2 月 24 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Dave

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 2 月に 2 泊滞在
Delta Hotels by Marriott Guelphからの返信 (投稿日 : 2024 年 2 月 24 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Kerry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Delta Hotels by Marriott Guelphからの返信 (投稿日 : 2024 年 2 月 24 日)
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 (非常に良い)

Kelli

2024 年 2 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Eleanor

2024 年 2 月に 3 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 2 月 18 日)
Good afternoon Eleanor, On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 2 月 18 日)
Good afternoon Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Daniel、Toronto

2024 年 2 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 3 月 23 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly, efficient staff. Clean and comfortable, but the rooms could use a facelift.
2024 年 1 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 30 日)
Good morning Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Lissa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Provided upgrade, which was nice. Property was clean and excellent staff, ecspecially reception.
2024 年 1 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 28 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

John

2024 年 1 月に 1 泊滞在
Guest Service Agentからの返信 (投稿日 : 2024 年 2 月 12 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 (良い)

Adam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Min
2024 年 1 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 18 日)
Good morning Adam,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 14 日)
Good morning Alexander,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Mark

2024 年 1 月に 1 泊滞在
Guest Service Agentからの返信 (投稿日 : 2024 年 2 月 12 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 (非常に良い)

Judith

2024 年 1 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 30 日)
Good morning Judith,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Debby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stay here every Christmas where we are close to family to drive too. It has always been a nice get away for us for the couple of nights and will continue to do so as long as our kids live in Guelph.
2024 年 1 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 10 日)
Good afternoon Debby,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

JUDITH GUADALUPE

2024 年 1 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 10 日)
Good afternoon Judith Guadalupe,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Morgane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff's dedication to help customers.
2024 年 1 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 8 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 (不満)

David

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 (良い)

Reed

2023 年 12 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2024 年 1 月 7 日)
Good evening Reed,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Maya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Guest Service Agentからの返信 (投稿日 : 2023 年 12 月 27 日)
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 (非常に良い)

Ken

2023 年 12 月に 1 泊滞在
Jazからの返信 (投稿日 : 2023 年 12 月 25 日)
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Penny

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Guest Service Agentからの返信 (投稿日 : 2023 年 12 月 21 日)
Good afternoon Penny,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Delta Guelph

10/10 (非常に良い)

Missoum

2023 年 12 月に 1 泊滞在
Guest Service Agentからの返信 (投稿日 : 2023 年 12 月 21 日)
Good afternoon Missoum,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Delta Guelph

10/10 (非常に良い)

Brian

2023 年 12 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2023 年 12 月 18 日)
Good morning Brian,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 (良い)

Shaun

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel, have stayed there in years past. However, pricing now is far too high. Not worth it. Will be looking for a different hotel for future trips.
2023 年 12 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2023 年 12 月 10 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Roger

家族旅行, グループ旅行
Beautiful stay and would come back again.
2023 年 12 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2023 年 12 月 10 日)
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 (不満)

Laurie

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Left something in the room and when I went to go back to get it approx 45 minutes later it was not there
2023 年 11 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 (非常に良い)

Jillian

2023 年 11 月に 1 泊滞在
Delta Guelphからの返信 (投稿日 : 2023 年 12 月 18 日)
Good morning Jillian,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Delta Guelphからの返信 (投稿日 : 2023 年 11 月 29 日)
Good evening Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.