I just loved the ambience ,the rooms were spacious,the staff were friendly and welcoming. I enjoyed my stay.
Belinda
2025 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jane
2024 年 10 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備
A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Jane
2024 年 10 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Bernd
2024 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス
Muss man nicht unbedingt hin!
Das Hotel war gut aber sehr laut.
Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig!
Außerdem gab es in unserem Zimmer kein heißes Wasser!
Bernd
2024 年 12 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jillian C
2025 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス
High value for cost and comfortable stay
I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.
Jillian C
2025 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Judith
2026 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Clean quiet nice place
Judith
2026 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Akinyimama
2018 年 11 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service, staff very attentive and
Professional, excellent food
Akinyimama
2018 年 11 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2018 年 6 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nice, but a bit pricey for what they offer
宿泊されたお客様
2018 年 5 月に 9 泊滞在
宿泊者限定の口コミ
8/10 (良い)
David
2018 年 5 月 30 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Economic accommodation with pretty good service
Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay.
Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya.
Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook
Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served.
The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu.
I'd be happy to return on another trip