ザウィンドレストレーホテルの口コミ

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ザウィンドレストレーホテルの口コミ

ザウィンドレストレーホテル

2 The Muirs, Kinross, Scotland

7.6

良い

8.0/10

清潔度

8.0/10

スタッフとサービス

7.0/10

施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

2018 年 11 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 10 月に 1 泊滞在

8/10 (良い)

Tam

2018 年 10 月 8 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2018 年 10 月に 1 泊滞在

4/10 (不満)

jenny、Cirencester

2018 年 10 月 4 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

the toilet seat was broken , when we reported this they said they would inform maintenance, although they had dining rooms we had to go over the road to there sister hotel for our evening meal which we were overcharged for, on getting back to our hotel the toilet had not been fixed and we had to go to reception for a second time , we were told that they would move us to the sister hotel across the road, we had no help in moving just told to go over to the other hotel we were told we could have a complimentary night at another time but were given nothing the bill was not reduced , the toaster at breakfast was broken and they didn't seem bothered to fix it this is not what I expected for the money paid I have had far better service in bed and breakfast

2018 年 9 月に 1 泊滞在

4/10 (不満)

odette、prestonpans

2018 年 9 月 10 日

良かった点 : 清潔度

気になった点 : 施設のコンディションと設備、客室の快適度

ok for 1 night

On arrival, the hotel does not match the pictures on site. We are still to find the lake with the boats! Staff are ok, but only see two people in the whole building. Went down to the bar, where we were told we needed to use the facilities at their sister hotel, a 10 minutes walk over the road. We arrived back at our hotel room at 11pm, it was so quiet, the receptionist was talking to a “friend” and when asked if we could get a drink we were told “no” whilst he laughed at us. Neighbours were so loud from 7am this morning. Staff knocking on their door to hand things over, with total disregard for other people that were sleeping. I don’t know if it was just a one off, but I wouldn’t recommend this hotel to anyone!

2018 年 9 月に 1 泊滞在

8/10 (良い)

Simon

2018 年 8 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 7 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2018 年 6 月 29 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

A tale of two halves.

I booked the Windlaestrae hotel (having scrolled past the Green hotel on the list) but yet, when I arrived to check in, I was sent to the Green Hotel anyway. Heather on reception was lovely, good fun and very helpful as were the staff in Jock's bar where I had dinner. The rump steak was excellent as was dessert and the bar has a good selection of drinks. My room was very clean, tidy and comfortable but the bathroom was looking very old and tired with stained grout and flooring yellowed over a long life. Breakfast the mext morning was somewhat disappointing, no organe juice, little left in one of the fruit bowls and the young team, although polite, were not as warm and welcoming as Heather or the Jock's bar staff. When it came to the main event, there was no bread for toast, no plates available and no bacon or link sausages. Overall, the room was decent value for money. I stayed with work but Im not sure I would stay for a leisure trip.

2018 年 6 月に 1 泊滞在

6/10 (普通)

colin

2018 年 6 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

colin

After a small one or two issues, the staff reacted professionally to my issues and helped to resolve them, which I am grateful for, whilst the room does need a little colour in it, it was suitable. Having however to eat at the sister hotel on the night I stayed was a little disappointing, but the service there was fine.

2018 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 4 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Comfortable hotel. Easy car parking. Nice swimming pool.

4/10 (不満)

shaun

2018 年 3 月 26 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

4/10 (不満)

Fred 、Dumfries

2018 年 2 月 18 日

良かった点 : 清潔度、客室の快適度

気になった点 : スタッフとサービス、施設のコンディションと設備

Cost hotel now

Friday night checked in only two staff on duty No facilities for drinks or evening meal Had to go out for a meal Breakfast very poor

2018 年 2 月に 2 泊滞在

4/10 (不満)

Pauline、dunfermline

2018 年 2 月 9 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Won't be back

We booked into the Windlestrae both in January and last week. Disappointed to find out on arrival that we had to stay at the greens. No prior warning and was not the hotel of choice. My wife and disabled daughter went to book into the Windlestrae again told it would be the greens. We specifically asked for windlestrae for the spa facilities. No body seemed to give a hoot to the expectations of our needs. Sorry won't be back. This spoiled to presents.

2018 年 2 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2017 年 12 月 12 日

良かった点 : 客室の快適度

Was average night- nothing special.

Was okay for one nights stay. Negative was the restaurant was over the road at their sister hotel. Also, nobody said you had to manually lock room with key when leaving room which was annoying when returned to room. The shower was and cold due to the pressure build up. It meant you were getting burnt every 30 seconds.

2017 年 11 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

2017 年 11 月 13 日

Dined in Basil's , hour and a quarter before we got our starters so missed the first part of the show . Given a complimentary drink then found we had been charged for it . We're told the kitchen was busy with bar meals but the bar was empty.

2017 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2017 年 11 月 10 日

良かった点 : 客室の快適度

Everyrhing was as good as could be expected other than at breakfast which was a total shambles only one waitress and cook could not keep with demand. ie SHORT STAFFED.

2017 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2017 年 10 月 24 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2017 年 10 月に 1 泊滞在

6/10 (普通)

Janet

2017 年 10 月 15 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Restaurant not serving on our stay

Had to walk to their sister hotel for our evening meal.

2017 年 10 月に 1 泊滞在

8/10 (良い)

Sue、Yorkshire

2017 年 9 月 27 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

We were on an overnight stay on our way to St Andrews. Hotel seemed quiet and finding correct entrance was a little difficult. The signage from the main road was small and not lit at all. Our room was spacious and clean but the shower temperature fluctuated, we did then report this. Breakfast had ample choices and good food. Evening meals are across the road at the sister hotel.

2017 年 9 月に 1 泊滞在

8/10 (良い)

Jimmy、Renfrew

2017 年 9 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good value

A wee bit tired here and there, but not too bad, Pool a very good size, Breakfast full Scottish buffet, or continental, plenty of fresh fruit, 10 out of 10. Would stay again.

2017 年 9 月に 2 泊滞在

8/10 (良い)

Dino、Lancashire

2017 年 9 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Stayed here four times , although a little dated we always find it very comfortable and the staff are very pleasant and helpful. The pool & sauna etc is excellent. Would definitely return.

2017 年 9 月に 4 泊滞在

8/10 (良い)

Ruth、Edinburgh

2017 年 9 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Friendly, relaxed hotel,

Very friendly, comfortable hotel with a relaxing vibe. Staff go out of their way to please , nothing is any trouble. Our room was a bit dated decor wise but was spotless and fresh. All in all very good and I will certainly return.

2017 年 9 月に 2 泊滞在

4/10 (不満)

Meridyth 、Kiama, Australia

2017 年 9 月 2 日

良かった点 : 客室の快適度

気になった点 : スタッフとサービス、施設のコンディションと設備

Disappointing

Unfortunately The Windlestrae is a shadow of its former self. Looking very tired & a bit neglected. It's lost its lovely atmosphere. I would not recommend it to others.

2017 年 8 月に 4 泊滞在

4/10 (不満)

martin、lancaster

2017 年 8 月 30 日

気になった点 : 施設のコンディションと設備、客室の快適度

Good for golf but not much else to do

We have stayed at this hotel on several occasions but on this stay we have found the hotel has made some financial changes much for the worse. At breakfast you had to ask for most things not prepared for the number of people. Evening food you were asked to go across the road to a sister hotel, we had a room that had no cold water and the plumbing was not well making loud noises at all times. There is a lack of leadership at the hotel with most problems needing attention.

2017 年 8 月に 3 泊滞在

6/10 (普通)

Ross Watt

2017 年 8 月 28 日

気になった点 : 施設のコンディションと設備

2017 年 8 月に 1 泊滞在

8/10 (良い)

Dominique、Belgium

2017 年 8 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Avoid room n° 324

We went twice to this hotel. First time (room 326) nice twin bed (2m wide) : excellent. Second time (room n° 324), small double bed 1500 cm wide. Just horrible!! Impossible to change because hotel full. Nice hotel very calm in the woods.Very good location nearby airport and Edimburg.

2017 年 8 月に 1 泊滞在

8/10 (良い)

Roger

2017 年 8 月 8 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Absolutely fine

I needed an overnight stay and it served me well.

2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2017 年 7 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Had a lovely stay. Food was good and room was clean and comfy.

2017 年 6 月に 2 泊滞在

10/10 (非常に良い)

David

2017 年 7 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Value for money and very large rooms

Very Pleasant and staff extremely helpful and courteous

2017 年 7 月に 1 泊滞在

8/10 (良い)

William

2017 年 7 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

this was our third time we have stayed at this hotel.

2017 年 7 月に 1 泊滞在

6/10 (普通)

fanily travelle

2017 年 7 月 14 日

気になった点 : 施設のコンディションと設備

No restaurant available except weekend

Arrived to be told the hotel restaurant only opens at week ends but could use a sister hotel a few minutes walk away, which we did , this restaurant was very busy from trying to cover both hotels so service was VERY slow .

2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

Bobby、Durham

2017 年 6 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Lovely hotel excellent pet friendly hotel

We had a lovely stay. Room large and very comfortable. Food was excellent and staff were so friendly and helpful

2017 年 6 月に 1 泊滞在

2/10 (非常に不満)

Louise、Kinross

2017 年 5 月 28 日

良かった点 : 客室の快適度

poor

8/10 (良い)

宿泊されたお客様

2017 年 5 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Deborah、Australua

2017 年 5 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Quite hotel

Great sized rooms, really good shower, very clean and breakfast was good as well.

6/10 (普通)

William

2017 年 4 月 6 日

良かった点 : 清潔度、スタッフとサービス

8/10 (良い)

宿泊されたお客様

2017 年 3 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The staff in the hotel were extremely friendly. The hotel room was large and very clean.

10/10 (非常に良い)

AJ、Edinburgh

2017 年 2 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Fantastic Valentine's break

excellent hotel friendly staff will definitely visit again Cindy & Carol on reception were brilliant...loved It!

10/10 (非常に良い)

Alan

2017 年 2 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Thanks Carol - Fantastic Welcome On Reception xx

Carol on Reception is great at her job and goes out of her way to make your stay as comfortable as possible. She was great also last year when Cher stayed here on her own for a week - nothing was too much trouble. Thanks Carol and the rest of the staff for making us feel very welcome during our 2 night spa break.

6/10 (普通)

keriann

2017 年 1 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

ok hotel

We were a couple and were out in an adjacent room, because of this we heard quite a lot of noise from next door, I tried to phone reception but got no answer so had to walk down, after speaking to the receptionist next door were asked to keep the noise down. Then the fire alarm went off twice at 2.30am, it was a false alarm but we weren't informed.

8/10 (良い)

Dave、Aberdeen

2016 年 11 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very nice hotel in a nice little town

10/10 (非常に良い)

宿泊されたお客様

2016 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

宿泊されたお客様

2016 年 10 月 28 日

良かった点 : 施設のコンディションと設備

気になった点 : 清潔度、スタッフとサービス、客室の快適度

Hotel was closed and we were moved to another so u

Moved to different hotel with different facilities not our choice

8/10 (良い)

alanna、kintore,uk

2016 年 10 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great hidden spot

the green hotel is across the road and has a better atmosphere but this one is the one with the pool, the staff were nice and the place was spotless!

8/10 (良い)

Evelyn

2016 年 10 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Weather was really good

10/10 (非常に良い)

EVA

2016 年 10 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good hotel

Have stayed here before so knew what to expect. Some refurbishments had taken place since our last stay, very comfortable hotel and great value for money. Just one moan, the door handle on ouuur room didn't work properly, other than that all good.

8/10 (良い)

John、Aberdeenshire

2016 年 9 月 22 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Windlestrae Hotel

Overnight stay following flight arrival at Edinburgh Airport. Clean comfortable room, helpful staff and nice breakfast.

8/10 (良い)

David、Canada

2016 年 9 月 14 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Hotel was conveniently situated

The hotel was ideal for our touring of the Kingdom, the staff were very pleasant and the hotel very clean.

8/10 (良い)

Linda、London

2016 年 9 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Relaxing hotel.

Very spacious and well laid out. efficient and friendly staff. Lovely garden..

10/10 (非常に良い)

宿泊されたお客様

2016 年 9 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Room was very nice, staff went out of their way to make us feel welcome and comfortable.

10/10 (非常に良い)

sonia、yorkshire

2016 年 9 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great hotel set in a quiet location

We stayed here as part of our anniversary trip sight seeing The hotel was perfect couldn't fault it we stayed for two nights The hotel staff gave us a grab bag for breakfast as we set off too early to eat the included breakfast which was a lovely gesture I'd recommend this hotel to my family and friends We'd also recommend you visit the loch Levens larda café

8/10 (良い)

graham

2016 年 8 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

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