The hotel was not open. I confirmed with Hotels.com before going because of the hurricane. Hotels.com said they checked and it was open. There was no ref on the building when I arrived. Closed for significant hurricane damage. I slept in the car as everywhere in the area was booked.
Kristofer
2020 年 8 月に 11 泊滞在
2/10 (非常に不満)
Kenneth、Lake Charles
出張, 家族旅行
2020 年 8 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property was closed. No electric. We believed we had a stay for the night
Kenneth
2020 年 8 月に 1 泊滞在
2/10 (非常に不満)
Arnold
2020 年 8 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Arnold
2020 年 8 月に 1 泊滞在
6/10 (普通)
Walter
2020 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス
Walter
2020 年 7 月に 1 泊滞在
4/10 (不満)
lucy
2020 年 7 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room smelt.only to 2 towels room looked dirty
lucy
2020 年 7 月に 1 泊滞在
4/10 (不満)
Julie
2020 年 5 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room had fleas
Julie
2020 年 5 月に 1 泊滞在
4/10 (不満)
Osvaldo
2020 年 5 月 25 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Housekeeping Issues!!!
Super 8 needs to be upgraded. The walls and doors are dirty. NEEDS TO BE DEEP CLEANING DO U KNOW THERE'S A VIRUS!!? GOING AROUND.THE SO CALLED MANAGER DOES NOT GREET U SAYS SIGN HERE AND YOUR ROOM KEYS. CEO OF THE COMPANY. So called Wyndham was on the morning news. That hotel in Kinder needs a lot of attention. I know it's to lay down for a night.bit plz make it. Safe. Reason I know former Housekeeping supervisor. If I get sick I know Y. Look out for a law suit!!!
Osvaldo
2020 年 5 月に 1 泊滞在
4/10 (不満)
Kimblem
2020 年 3 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was not wat I thought u have pay for it wen
Kimblem
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Antonio
2020 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Antonio
2020 年 3 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 3 月 9 日
良かった点 : スタッフとサービス
Needs a little more TLC
Staff very friendly. Carpet had cigarette ashes on it and nothing seemed to have been dusted. Fresh coat of paint on walls.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
2/10 (非常に不満)
Sandy、Kinder La
家族旅行
2020 年 3 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The wash cloths were so old they were falling apart
Was told it was 7 minute walk to the casino but it was actually a 9 minute drive I called to verify the the gentleman even assured it was really close . . Booked two rooms for two days again not in the system correctly the following day the beds were made but the trash was not take out. Breakfast was terrible 1 bowl of cereal and all the cereal was gone. Coffee had so many grounds in it we couldn’t even drink it it was messy but no one was there really bad service TVs in both rooms only had two channels. Will not be staying there again
Sandy
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Gracie、San Antonio
カップルで旅行
2020 年 3 月 8 日
Room was clean and properly maintained. Staff was friendly.
Gracie
2020 年 3 月に 1 泊滞在
2/10 (非常に不満)
Kim
2020 年 3 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible place and scary
This hotel is horrible. Dirty old smells of smoke. Bed is like sleeping on floor. The rooms all had doors open because they were trying to air smoke out. No coffee maker broken furniture
Kim
2020 年 3 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2020 年 3 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we walked up to our room the door was wide open... there were tiny hairs in the sink, ashes in multiple drawers, and stains all over the covers. We weren’t in the room maybe 5 minutes and they wouldn’t give us our money back.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 3 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was horrible. The rooms were not cleaned from the previous guest that had been in that room.
I addressed the situation and the Peter Patel did not do anything about it. The room was never cleaned.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
カップルで旅行, グループ旅行
2020 年 3 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the room was very run down, carpet was filthy, shoes would stick to carpet. Bathtub had patches all over it. Bed spreads had questionable stains on them. No microwave no refrigerator. Ice machine broken. TV would only pick up one channel. I tried to get refund but was told since I booked on Expedia I could not get refund. I had to find another room at different hotel and pay all over again. Motel was a lot farther from casino than on website.
宿泊されたお客様
2020 年 2 月に 2 泊滞在
8/10 (良い)
Orlounda
2020 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was a nice stay. Staff was friendly. Enjoyed my night
Orlounda
2020 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス
I arrived at 2:15 and they weren't going to let me check in, until I said I had come a long way and was not happy about waiting, so they did check me in. Tried to get some ice, and even though theire's buckets for ice in the room, they don't have ice.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
juana
2020 年 3 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was TERRIBLY , They have us a room I opened the door it wasn’t clean so I went back to the office told them that the room was dirty so they gave me another room they didn’t have towels only one hand towel and one on the tub and one hanging on the door I had to go look for a cleaning lady and asked them if I could have some towels finally got them, they tub needed cleaning and work. And before we left one of my earring fell down I picked up the bed shirt OMG it was nasty trash was under the bed , when you pay 60 dollars a night I think it should have been clean at list!! WE will never stay in a hotel like that again, I hate to think that they didn’t change the blankets!!😡😡😡
juana
2020 年 2 月に 1 泊滞在
6/10 (普通)
Jose
家族旅行
2020 年 2 月 24 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I wouldn't stay again
Jose
2020 年 2 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 2 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was dirty and i will never stay there again.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Natosha
小さなお子様連れの家族旅行
2020 年 2 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well for starters it is false advertising!! It is not a 7 min walk to the casino like it states. Doesn’t look very safe I wouldn’t let my kids stay there no more than a min without me there. The beds are not comfortable. We ended up getting a different hotel within 5 mins of being there!!!!!
Natosha
2020 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2020 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
I liked the friendly desk clerk and the room was nice and big.I liked the room rate.
I didn't like that the room (1) had a commode that didn't shut off unless you lifted the lid and reset the plunger, (2) had to ask for facial tissue, coffee for the room coffee maker, and to get the desk light to work, which never happened.
宿泊されたお客様
2020 年 2 月に 2 泊滞在
6/10 (普通)
Kat、Florien Louisiana
家族旅行
2020 年 2 月 23 日
Staff could have been better & more cleaner needs updating bad
Kat
2020 年 2 月に 2 泊滞在
2/10 (非常に不満)
NeverAgain、Refugio
家族旅行
2020 年 2 月 20 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The bed was hard like a board and low to the ground. I would not bathe in that shower. The door wasn’t sealed, there was daylight coming from under the door and through the lock side of it. No channels worth watching, info-mercial shows. No butter, no big cups at breakfast. Cups in the room for coffee we’re bent up.