The Palms of Wailea is a beautiful resort that is now 30 years old. And while this unit is top floor, no where in the listing does it mention there are 36 steps down and then up, to get into this unit! By ADA standards I find this appalling not be mentioned in the VRBO listing. I was 10-weeks recovering from knee replacement surgery and my spouse is blind. Had we known this we never would have booked this unit.
The headline “Beautifully upgraded” obviously has been used since the original listing, decades ago.. The condo is very tired and needs updating (despite the lovely looking photos). While spacious and accommodating, the furniture was old, the bedspreads threadbare from washing, and in the kitchen, gross utensils, few plates and silverware, and overwashed plastic cups, in addition to no food storage.
The owner would also benefit from cleaning out the smelly outdoor chair storage unit, half of which are broken, and enough old sandbox toys for an army our children. Which reminds me of the bloody-screaming toddler that lives in the unit downstairs; Not the quiet happy hour I imagined on the lanai.
That said, on short notice it allowed us to stay an additional 3 days, after 10-days at a beautiful oceanfront Kaanapali resort. I have visited Maui for 40 years and lived there for 5 plus before returning to the mainland. I know property maintenance and weekly turnover is hard on any property. But a few updates would have made our stay more pleasant.
My recommendation is that the representing party clarify the listing as to not disappoint future tenants, as I will certainly never rent this condo again.