屋外プール、カバナ (無料)、サンラウンジャー

フェアフィールド・イン & スイート・キーウエストの口コミ

3 out of 5

口コミ

7.8

良い

評価 10 - 1057 件の口コミ中 425 件が非常に良い" "
評価 8 - 1057 件の口コミ中 315 件が良い" "
評価 6 - 1057 件の口コミ中 158 件が普通" "
評価 4 - 1057 件の口コミ中 90 件が不満" "
評価 2 - 1057 件の口コミ中 69 件が非常に不満" "

7.8/10

清潔度

8.4/10

スタッフとサービス

8.0/10

設備とサービス

7.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

??

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
ランドリーが一台だけなのが困りました。偶然、私たちが最初でしたが、別だしの乾燥機が自動で1時間設定となっており、順番待ちで1時間ずつ遅れるのはたまったものではありません。それ以外については、特に不満はありません。すぐ隣にウォルマートがあるのが、ありがたかったです。
2023 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 1 日)
私たちとあなたの考えを共有してくれてありがとう.フィードバックをお寄せいただきありがとうございます。ゲストの提案を聞くことは、私たちにとって非常に重要です。そうは言っても、私たちはあなたの懸念を前進させるために必ず調べます.将来のゲストのために、これらの過ちを確実に消し去りたいと考えています。重ねて、レビューをお寄せいただきありがとうございます。今後の訪問時に対応できる方法があれば、お知らせください。すてきな一日を!

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2021 年 7 月に 2 泊滞在
FFIS KW GMからの返信 (投稿日 : 2021 年 7 月 6 日)
We are sorry that you did not fully enjoy your visit. We are grateful for your time and helpful feedback.

8/10 (良い)

Denise

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very professional
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Angel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
We appreciate you taking the time to share your feedback, Angel.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

4/10 (不満)

Wayne

気になった点 : スタッフとサービス、施設のコンディションと設備
Hotel was nearly as old as me and had not been updated or maintained well. It was a disgrace to be part of the Marriott chain. It should have cost 1/3 as much for that crappy quality..
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Wayne, thank you for sharing your thoughts. The team at the hotel strives to maintain the highest standards and regrets that your experience did not meet your expectations. Your feedback is valuable and will be taken into consideration for future improvements.

8/10 (良い)

JoAnn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The breakfast and the pool were very nice. The property is old and needs to be renovated.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
JoAnn, thank you for your feedback. Fairfield Inn & Suites Key West is pleased to hear you enjoyed the breakfast and pool during your stay. We appreciate your observations about the property and will take them into consideration. We're looking forward to your next visit!

4/10 (不満)

Rebecca

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This is more of an old and dated motel. Not sure why or how it has the Marriott brand, does not meet those standards. Elevator was extremely dirty as well as bathroom door, door frames and outdoor stair rails (extremely dirty/sticky) Breakfast is outside, no way to prevent the flies (or any critters)
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Rebecca,We appreciate your feedback and will evaluate the areas you mentioned to ensure improved experiences for future guests. Cleanliness and maintaining a high standard of service are important to us. We are grateful for your comments and will strive to improve based on your observations. Thank you for taking the time to share your review.

4/10 (不満)

Diana

家族旅行
気になった点 : 清潔度
Unfortunately the room was infested with roaches and we were unable to change the room because otherwise every other room would have been full cause that is what we were full.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent any similar concerns from occurring in the future.

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 施設のコンディションと設備
Very nice
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Maria, thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We look forward to welcoming you back in the future!

6/10 (普通)

Chislaine

小さなお子様連れの家族旅行
Inconvenient in the way they handle the limit amount of parking available for guest. At the end of the night it’s a first come first serve with parking and this weekend they over booked. That was the excuse for no parking available. Meanwhile they have golf carts and motor scooters taking over at least 6-8 spots. They said they could not move them.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Chislaine, thank you for your feedback. Parking can indeed be challenging during busy times. Our team will consider your comments regarding vehicle arrangement to improve our services. We hope to have another opportunity to better serve you in the future.

8/10 (良い)

Chirag

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
it was overall good but the property was old and rooms very small with no table or chair.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Chirag, thank you for your feedback. Fairfield Inn & Suites Key West is glad to hear that your overall experience was positive. The team appreciates your comments regarding the room layout and will keep them in mind as we strive to improve our guest experience. We're looking forward to your next visit and hope to provide an even better stay.

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス
Nice little spot, just wish breakfast was indoors
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Jorge, thank you for sharing your feedback! We are delighted you had a pleasant stay at Fairfield Inn & Suites Key West. Your suggestion regarding breakfast is appreciated and will be considered. We hope to welcome you back soon.

4/10 (不満)

Michal

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very tired facility most probably never renovated.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Michal, thank you for sharing your thoughts. The feedback on the condition of our property is valued, and it's something we constantly review to enhance guest experiences. We hope you consider giving us another chance in the future.

4/10 (不満)

Darren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Our room had a weird water running noise that came from behind the bathroom that kept us awake…an even worse noise came from when the AC was on.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Darren, sorry to hear about your experience with the distracting noises from the bathroom area and air conditioning during your stay. We understand how crucial a peaceful environment is for a good night's sleep. We'll certainly address your concerns with our maintenance team to ensure that the issue is looked into. Despite your recent experience, we hope you will give us a chance in the future to provide a better stay.

6/10 (普通)

joshua

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall mediocre facility. Had a smell to the room which they tried to hide with tea tree oil. Does not meet bonvoy expectation. Only 1 elevator for whole place which means a lot of walking with luggage. Pool is nice and breakfast decent. Beds fairly comfortable.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Joshua, thank you for taking the time to share your feedback. It's unfortunate to hear that aspects of your stay fell short of expectations, specifically with regards to the room condition and elevator accessibility. Rest assured, we take your comments seriously and will work to enhance these aspects.We are, however, glad you found our pool enjoyable and breakfast satisfactory, and that you experienced a good night's rest on our beds. We strive to improve and better serve our guests. It would be our pleasure to welcome you back and aim to surpass your expectations on your next visit.

8/10 (良い)

Carole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Carole,Thank you for rating your recent stay at Fairfield Inn & Suites Key West. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
So very close to downtown. The pool and breakfast area were amazing. Wish I could have stayed longer just for that. Also, had I known more about the concierge and transportation options In advance I would have planned accordingly. Good to know for future stays.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Paul, thank you for your glowing review. Fairfield Inn & Suites Key West is thrilled that you had an outstanding experience and thoroughly enjoyed our proximity to downtown, refreshing pool, and delightful breakfast area. We appreciate your insights on our concierge services and transportation options - they have become key facets of our guest experience to ensure convenience and relaxation. We are certainly looking forward to welcoming you back for an even longer stay next time.

6/10 (普通)

Matt

気になった点 : 設備とサービス
Room restroom was dirty and had broken tiles. Shuttle guy was rude.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Matt, we regret to hear that certain aspects of your stay did not meet your expectations. We're disheartened to learn about your grievances with the restroom conditions and the interaction with one of our shuttle team members. Rest assured, we continuously aim for superior service and upkeep and are addressing your concerns accordingly. We hope you'll consider giving us the opportunity to demonstrate this in the future.

10/10 (非常に良い)

Pedro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, many food and shopping spots.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Pedro, we're thrilled that you valued the prime spot of Fairfield Inn & Suites Key West with easy access to numerous dining and shopping venues. Your appreciation encourages us to serve our guests even better. We hope to welcome you back soon for another outstanding stay.

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Aaron, thank you for your top rating! We're thrilled to hear you had a great experience at Fairfield Inn & Suites Key West. We appreciate you choosing us during your visit to Key West and look forward to your return in the future. Safe travels ahead!

8/10 (良い)

Story

家族旅行
It was older and could use some room updates
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Story, we appreciate your feedback regarding the need for updates in some areas. As part of our continuous efforts, we strive to make improvements that will enhance the overall guest environment at Fairfield Inn & Suites Key West. We hope to welcome you back soon so you can experience these positive changes firsthand.

6/10 (普通)

Nishanth

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Rooms are very congested.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms need updating
2024 年 4 月に 7 泊滞在

2/10 (非常に不満)

chuntao

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Chuntao, it is unfortunate to hear about your less than satisfactory experience. We value all feedback as it helps to improve our service for future guests. If you would like to share any specific issue you faced during your stay for us to rectify, kindly reach out directly. We hope to have a chance to improve upon your impression in the future.

4/10 (不満)

yining

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Not recommended, very old. Like a motel, it costs 400 a night
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Yining, we regret to hear you found the hotel's aesthetic not to your liking. While many guests appreciate its unique design, we understand everyone's taste differs. We will also note your observation about the pricing as we frequently review our rates to offer value for our guests. We hope you give us another opportunity to exceed your expectations in the future.

10/10 (非常に良い)

Chris

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Xxx
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Chris, thank you for taking the time to share your experience with us. It's heartening to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We embrace all comments and promises to continually strive for excellence. We're excited to welcome you back in the future.

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Andrew, it's wonderful to see your perfect rating of Fairfield Inn & Suites Key West! We're pleased that your stay with us was enjoyable. Your support is greatly appreciated and we hope to see you again soon!

10/10 (非常に良い)

Dianna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked everything about the property. No complaints.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Dianna, thank you for your lovely words. We're thrilled to hear that you enjoyed every aspect of your stay at Fairfield Inn & Suites Key West. Your satisfaction means a lot to us and we will share your compliments with our team members. We're already looking forward to your next visit.

4/10 (不満)

Mark E、metamora

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
It seems that top floor is private apartments, apparently they can hire demolition crews to redo a room and not tell customers below get ready for saws, hammers, etc so loud you cant hear the person next to you, we had to complain a few times before they decided we need to move which took another hour of listening to it. Bar was closed a whole day ine day , breakfast was the same thing every day
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Mark, it's regrettable to hear about the noise issues you encountered during your stay and recognize that having to change rooms was not ideal. Sorry too for the temporary bar closure and for any perceived lack of variety in our breakfast offerings. Please know that we're always making efforts to improve our guest experience and your feedback is valuable in guiding these improvements. We hope for the opportunity to provide a better experience in the future.

8/10 (良い)

Steven

良かった点 : 施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for the 4-star rating, Steven!It's great your time at Fairfield Inn & Suites Key West was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 (非常に良い)

Deyse

グループ旅行
This property was in a great location and had a lot of amenities. The pool was amazing and breakfast was perfect. We would definitely come again !
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Deyse, it's wonderful to hear you found the location of Fairfield Inn & Suites Key West convenient, and that our numerous amenities impressed you. We're particularly thrilled our pool and breakfast offerings added to your enjoyment. We look forward to your return visit. Thank you for choosing us!

6/10 (普通)

Leandro、Greenwich

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
Room was too small and outdated. Pool area was fine, breakfast was okay.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Leandro, thank you for your feedback. It's regrettable that the size and style of your room didn't meet your expectations. We do, however, appreciate your positive remarks on our pool area and breakfast service. We are consistently working to improve our guest experiences and your comments will contribute to these efforts. We hope to have another opportunity to serve you better in the future.

10/10 (非常に良い)

Anela、Revere

良かった点 : 設備とサービス、施設のコンディションと設備
The hotel staff was very helpful and friendly!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Anela, thank you for your glowing feedback about Fairfield Inn & Suites Key West. We're thrilled to hear our team members made your stay memorable with their helpfulness and friendliness. Your kind words are a huge motivation for us to continue delivering exceptional service. We eagerly look forward to your next visit!

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Amy, thank you for your 5-star rating of Fairfield Inn & Suites Key West! Our team is thrilled to hear that you had a stellar experience with us. We value your feedback and look forward to welcoming you back on your next visit to Key West. Safe travels!

8/10 (良い)

Rafal

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good place to stay. Clean and eit lot of parking spaces. Nothing fancy, as usual no real renovarion was done herw in many years. Still clean and nice.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Rafal, thank you for your review. Fairfield Inn & Suites Key West is pleased to hear that you appreciated the cleanliness and abundant parking during your stay. We would love to reassure you that while our look might retain some of its classic charm, our dedicated colleagues ensure our spaces are well-maintained and pleasant for our guests. Your comfort is our priority and we look forward to offering you another relaxing stay.

8/10 (良い)

Christopher

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although the area is quite busy surrounding the hotel, we had a nice stay. The room was smaller than anticipated given the price paid. The pool, tiki bar, breakfast, and nearby dining options made this a nice choice compared to the cheaper options in the area.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Christopher, it's wonderful to hear that you appreciated the many amenities at Fairfield Inn & Suites Key West, including the pool, tiki bar and breakfast offerings. We recognize that you found the room size slightly smaller than expected given the rate, and your feedback will definitely contribute to our ongoing property improvements. We're delighted that overall, you felt we were a nice choice compared to others in the area. We sincerely hope to see you again on your next visit to Key West.

8/10 (良い)

Rachael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Courteous front desk staff. The pool area is lovely with various tropical foliage. The room was quite comfortable, though the air conditioner hummed loudly. The hotel is conveniently located near the bus depot (I travelled by bus from Miami) and near enough to Duval Street with transportation provided by the shuttle.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Rachael, it's great that you noted the wonderful tropical surrounding of Fairfield Inn & Suites Key West, as well as the convenience of our location. It's unfortunate to hear about the air conditioner, we assure you that our team members are always ready to assist with room concerns. We're glad that you made good use of the shuttle service to explore Duval Street. Looking forward to welcoming you back should you travel via bus from Miami again!

4/10 (不満)

Homero

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Smokers have rights too. You should have a designated area for smoking. Wont come bak
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Homero, thank you for providing your feedback. It's unfortunate to hear that you were looking for specific amenities that were not available during your stay. We value the comfort of all our guests and will certainly bear your suggestions in mind for future considerations. We hope you might consider revisiting us under different circumstances.

8/10 (良い)

jinhwi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great frontdesk and service
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Jinhwi, thank you for your feedback! Fairfield Inn & Suites Key West thrives on ensuring our guests encounter wonderful service. We're pleased to know our front desk team stood out to you. Looking forward to serving you again in the future!

6/10 (普通)

griselle

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The pictures are not true to reality, on the site it looks very nice, but when you her there, you find a room that is not what you expected. Not very clean, room was outdated, many details needed improvement. We were three and I booked a suite. When opening the sofa bed you did not have access to the entry door. Al sink faucet was loose. Bed skirt was filthy. The pool is pretty if you don’t see the details around, flags and cabanas very dirty and old. Breakfast was fine, shuttle to downtown very convenient.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Griselle, it's regrettable to hear that your experience didn't meet your expectations particularly regarding the room cleanliness and condition. We take your feedback seriously and will use it as a basis for improvement. We also appreciate your observations about the sofa bed placement, room details, and pool area. Meanwhile, we're glad to know that you found the complimentary shuttle convenient and enjoyed breakfast. We strive to make every stay a pleasant one and would like to assure you that we're committed to improving our services. We hope to have another opportunity to serve you in the future.

10/10 (非常に良い)

Pia、Saint Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great spot to stay. Stayed here the last 2 times we've been down here.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Pia, it's wonderful to hear that Fairfield Inn & Suites Key West continues to be your chosen accommodation when in the area. It's our pleasure to offer a satisfying stay that keeps you returning. We can't wait to welcome you back for your next visit.

10/10 (非常に良い)

Lucia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Lucia, it's uplifting to hear that you had an excellent experience at Fairfield Inn & Suites Key West. Providing a remarkable stay is what we aim for, and we're glad we hit the mark for you. We hope to welcome you back on your next visit to Key West.

8/10 (良い)

Maria

良かった点 : 清潔度、設備とサービス
Nice pool
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Maria, thank you for highlighting the Fairfield Inn & Suites Key West's pool. We're glad you enjoyed it and hope to welcome you back in the future.

10/10 (非常に良い)

Sylvie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bien
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Sylvie, c'est formidable de voir vos commentaires brefs mais positifs sur le Fairfield Inn & Suites Key West. Nous espérons que vous avez passé un merveilleux séjour et attendons avec impatience votre retour.

8/10 (良い)

Bal

家族旅行
Nice and cozy hotel
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Bal, thank you for your wonderful feedback. We're thrilled to hear that you found Fairfield Inn & Suites Key West to be nice and cozy. We appreciate your time in sharing your experience and hope to welcome you back for another comfortable stay in the future.

10/10 (非常に良い)

Maureen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay fantastic breakfast
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Maureen, it is terrific to read about your enjoyable stay at Fairfield Inn & Suites Key West. We are especially glad you loved the breakfast. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit to Key West.

10/10 (非常に良い)

yusniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Is good
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Yusniel, we're delighted to hear that you've had a good experience at Fairfield Inn & Suites Key West. We are looking forward to having you with us again in the near future.

8/10 (良い)

Patricia、Denver

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Patricia, it's delightful to hear that you had a pleasing experience at Fairfield Inn & Suites Key West. We appreciate the rating you've given. We hope to be your choice of accommodation whenever you visit Key West again in the future.

6/10 (普通)

Angela

気になった点 : スタッフとサービス
For the money very run down and dingy in the rooms. Then extra $25 for shuttle service. I would not recommend.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Angela, your feedback is truly valued. It's unfortunate to hear your stay did not meet your expectations due to the perceived condition of the room and the additional cost for the shuttle service. Rest assured, we are always finding ways to enhance our guest experience and your comments will be instrumental in our continuous improvement efforts. We hope for another opportunity to serve you better in the future.

8/10 (良い)

Martin

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
War für eine Nacht in Ordnung. Frühstück war, wie immer in den USA, alles einzeln verpackt.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Martin, es ist wunderbar, dass Sie sich für einen Aufenthalt im Fairfield Inn & Suites Key West entschieden haben, wenn auch nur für kurze Zeit. Wir verstehen Ihre Bemerkung bezüglich der Verpackung unserer Frühstücksartikel. Es ist Teil unseres Engagements für Gesundheitsstandards. Wir hoffen, Sie für einen längeren und erfüllteren Aufenthalt wieder bei uns begrüßen zu dürfen.