Keurusselkä

The staff here was very nice but the property could use an update. The superior room lacked amenities that our standard rooms had like an in room fridge and sauna. While the room was clean and fine, and the property might appeal to children, the facilities could use a real upgrade to match the other standard hotels we’ve stayed at in Finland.

This has to be removed from Expedia’s website. Everything listed about this place should be questioned. We booked for 10 nights and dealt with nothing but extreme noise almost daily and then was checked out after 8 days and had to check back in again to try to get back into the building for our last 2 nights. We were locked out for a hour at 9 PM after being given new codes that didn’t work. 3 nights of false fire alarms going off about 11 pm with fire trucks showing up to turn them off. The noise from the front of the building is tram noise 24/7 but the delivery trucks and recycle pickup at 4:30am in the morning is crazy. The deliveries for the supermarket right below your windows every morning and night usually starting after 8PM is really loud. I wish I could load the videos of how bad it was to this post. This place is a 1 star at most. We have traveled extensively and have never had to deal with all these problems anywhere. The staff keeps saying they are here to help but no help is given when needed or corrected. A lot of other nice places to stay. Now I know why there prices to stay here are not to bad. And before I forget they only gave us 1 day for cleaning for a 10 night stay and was charging a fee for a cleaning of the room. Stay away trust me on this one😎