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ポートランド ホテルの口コミ

2.5 out of 5
ポートランド ホテル
2/4 Langhorne Gardens, Folkestone, England

口コミ

7.4

良い

評価 10 - 140 件の口コミ中 33 件が非常に良い" "
評価 8 - 140 件の口コミ中 59 件が良い" "
評価 6 - 140 件の口コミ中 28 件が普通" "
評価 4 - 140 件の口コミ中 12 件が不満" "
評価 2 - 140 件の口コミ中 8 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.4/10

設備とサービス

6.8/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

Darren

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Hotel was conveniently located for what we wanted, however shower was damaged and rusty in areas with pubes in the shower tray , damp patch on the bedroom wall
2023 年 7 月に 1 泊滞在

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Easy access, clean tidy room, good shower, good location for travel to Dover, very nice walking spot, only thing stopping a max rating is no food on the Monday night
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Barrie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great room great tele lovely tea
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在

8/10 (良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、客室の快適度
1 night stay before Eurotunnel crossing
Check-in was not in the hotel, but in the adjoining bar. I had to wait while customers of the bar were served drinks, but once I got someone’s attention, the correct member of staff was called and he was very helpful, giving information about parking and even offering to carry my bag up to the third floor. In the room everything was set up to make the stay enjoyable, with tea and coffee making facilities and even a biscuit. Towels and complimentary shampoo and shower gel were laid out on the bed, even with a little chocolate - a very nice touch. Unfortunately no hotel can guarantee good and considerate behaviour from all their guests. So I was woken up at 1 am by other guests having a falling out and shouting swear words at each other. I stayed for one night to save the worry about getting to the Channel Tunnel on time and have a good night’s sleep before continuing the journey on the continent. The first was achieved, the second not so much, but not really the fault of the hotel.
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

Simone

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Leanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Nigel

2022 年 7 月に 1 泊滞在

8/10 (良い)

Emerson

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 6 月に 1 泊滞在

8/10 (良い)

Patrick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a budget hotel that we used for one-night stays on our way to & returning from France. No frilss but clean and functional with very helpful and friendly staff. We will use it again.
2022 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
My stay
Staff were mored than helpful....The property needs a good overall tidy and revamp.....
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was clean.
2022 年 6 月に 1 泊滞在

4/10 (不満)

James

2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Nursel

2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Patrick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A budget hotel but excellent value for money. Very helpful staff.
2022 年 5 月に 1 泊滞在

4/10 (不満)

Kendall

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
Not as stated
Rooms mixed up and then never got the actual room we booked. Lovely young man on reception was so apologetic and gave us a round of drinks to apologise. The bathroom was absolutely freezing. Bed comfy but creaky and actual bedroom toasty however, the noise was awful and we struggled to sleep as could hear every single movement from room above and other rooms plus outside (bin men arrived at 0517 hours) Such a shame as the communication with hotel was excellent and they happily moved our dates due to covid. We booked two rooms as were coming down with friends and they had a standard room and we booked a superior room and were promised we would get the room we booked. Shame my email was replied to after we returned. The bar was lovely and young man running it on the night tried his best
2021 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
2021 年 6 月に 1 泊滞在

8/10 (良い)

MISS ELIZABETH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good service - help as requested
Covid, lockdown, difficult times for all. The service I got was good I requested a downstairs room if possible which I was given due to cancellation. I couldn`t fault the hotel or the staff, I stayed for a short night only, due to commitments.
2020 年 12 月に 1 泊滞在

8/10 (良い)

Charlotte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tres bien. Peut etre un peu bruyant.
2020 年 7 月に 3 泊滞在

8/10 (良い)

Stuart

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I only stayed for one night but should I ever have to go back to Folkestone I will certainly try and get a room there.The bed was more comfortable than the one I have at home. Had a great sleep.
2020 年 3 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2020 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Satisfactory for a single night stop-over. Karaoke going on in the bar later was very, very loud but I'm pleased to say it did not filter into the bedrooms despite out being on the ground floor. Really would have like to have had a hot shower but insufficient heat and insufficient water pressure.
2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredible value, nice large room, comfortable bed, quiet even on ground floor, good shower and even mints!
2020 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
We stayed here for a night as was going to an event at the leas cliff hall. Staff where friendly room was massive and for the price I couldn't fault the place at all.
2019 年 11 月に 1 泊滞在

8/10 (良い)

John

気になった点 : 施設のコンディションと設備
Value for money.only real problem room too warm,unable to open window properly
2019 年 11 月に 1 泊滞在

8/10 (良い)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在

8/10 (良い)

alan

家族旅行
良かった点 : 清潔度
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

Joyce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Portland Hotel good for the price !
L'acceuil se fait au Skuba Bar juste à coté..acceuil sympa ! Parking dans la rue mais j'ai du juste payer £2 via l'Hotel pour 24h. Grande chambre propre et confortable. Plateau avec bouilloire,thé,cafe etc plus bouteilles d'eau. Bons de 10% de réduction pour boissons et repas au Skuba Bar..plus "Happpy Hour" de 20h à 22h...2 Cocktails pour le prix d'un ! Le petit dejeuner est certes un buffet genre "continental" mais vaste choix ET compris dans le prix ! Bon rapport qualité/prix. Friendly welcome with explanations on arrival..check in at Skuba Bar next door. I paid a £2 "permit" to the Hotel for 24 hours for Parking.All was well, big clean room in an older listed building.Close to.the sea and close to town centre.
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bar and staff were great had a lovely evening and good food
2019 年 9 月に 1 泊滞在

4/10 (不満)

Kenneth

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Come back? I don't think so!!
We booked a room for 4 nights, you have to go through the bar to sign in as there is no reception.....music was loud and consequently hard to hear what the guy who took our details was saying! It says free parking but you have to pay £2 per night to get a parking permit! ...hardly free! We were told our room was at the top of the building but when asked was told 'No, there's no lift' ! This was NOT mentioned on the website.....good job I could manage the 6 flights of stairs....just! The room itself was small with a board with pegs instead of a wardrobe, stainless steel double shelf (more suited to a kitchen) to put clothes that you can't hang, bed wasn't too bad but found it strange the the TV's remote control was in it! The 'decor' left a lot to be desired too, magnolia coloured walls with darker magnolia damp patches! The buffet breakfast was very good ..... All in all very impersonal ......would definitely NOT stay there again!
2019 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Prima
Vriendelijk personeel, gezellig, huiselijk gevoel. Zal zeker terug gaan.
2019 年 7 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Need a up date
Over all the hotel was o k but the bed needs changing the mattress was to thin and the frame creakes everytime you move No hot water for the shower and pressure not very good
2019 年 7 月に 1 泊滞在

8/10 (良い)

Susanne

良かった点 : スタッフとサービス、客室の快適度
2019 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superior ground floor double room was spacious and well set up. The only thing missing was a fridge which would be helpful for storing food in the summer. The room was very quiet except for the toilet which made horrendous noises when flushed. Loved the large fluffy bath towel and soft duvet cover and pillow slips.
2019 年 7 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 6 月に 1 泊滞在

8/10 (良い)

Lou

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff and service were very kind and helpful, good food and not expensive. The bed was comfortable, just have to fix the head board... nice place to stay and walk in Folkestone, I'll come again.
2019 年 6 月に 9 泊滞在

6/10 (普通)

Herman

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Oud en functioneel
Het hotel is oud en het functioneert. Dat is het wel zo'n beetje. Niet al te hoge eisen stellen. De prijs is er ook naar.
2019 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 5 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice
nice place
2019 年 5 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
Fairly basic but good value. Very well situated right by the Leas
2019 年 3 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2019 年 3 月に 1 泊滞在

8/10 (良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Once again at the Portland.
Stayed for four nights room only. The room was a good size and nice and warm with a large comfy bed. The furniture could do with updating but overall a nice stay.
2019 年 3 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Was looking for somewhere cheap and cheerful to crash after my works Christmas party across the road at Leas Cliff Hall. Was pleasantly surprised!! Helpful check in, lovely spacious clean room. Perfect for a no frills budget stay.
2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

Peter、BA5 Somerset

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I havent stayed here before,but it was a very plweasant experience. The room was very clean, the Staff were both friendly and helpful. I had a bar meal which was tasty and reasonably priced. Breakfast was fresh and as expected. Excellent amenities for a room and breakfast price of £27.I will stay here again on my next visit to Folkestone.
2018 年 11 月に 1 泊滞在

2/10 (非常に不満)

Michael、Wales

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointing Hotel
Chose the hotel because it was close to the sea front and it looked nice on your site. Unfortunately although it was close to the beach it fell very short of the description, and the photos must have been taken a long time ago. We booked three rooms. Room 2 had been trashed the night before, although the staff had worked to clean the room it still smelled of sick and something I don't want to describe. We tried to make coffees but the cups were dirty and the kettle had a hole in it. The replacement new kettle also did not work After complaining we were moved to room 6 which was just OK, apart from needing redecoration. Room 5 was OK but also needed updating, with a nice collection of black mould in the bathroom. Room 10 was in similar condition with the added disadvantage that the bed had to be supported on one corner. On the plus side the young man at the bar who checked us in and dealt with our complaints was very efficient and helpful. And by the way if you want to be entertained on a Friday and Saturday night by an in house disco ( as advertised as until late ) this is the place to stay at.
2018 年 9 月に 1 泊滞在

6/10 (普通)

Lorraine

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2018 年 9 月に 1 泊滞在