ケルソの高級ホテル

「Had a wonderful one night stay for a special occasion. Our primary reason for visiting was the spa and it did not disappoint. We used it the afternoon of arrival and the following morning before breakfast. It was lovely in the cold and we hope to experience it in warmer weather too. We ate dinner in the hotel and it was very pleasant. Breakfast selection and quality was excellent. Only some minor feedback: I had a cocktail in the State Room and it was fantastic, and when ordering the same...

「Lovely character hotel in very peaceful surroundings. The staff were just lovely , friendly and chatty . Our room was in a good location and it was easy to get to the restaurant , bar and spa . The room was a good size and the towels were nice and soft, the hot water plentiful too. The only slight dent in the room was the condition of some of the fixtures and fittings . The carpet had quite a few stains on it , the shower settings were missing parts and the towel radiator missing coatings ....

「Overall lovely stay staff very friendly efficient with prompt service. As a 4 star hotel a few things could be improved like a fridge in the room to keep the bottled water they provided cold, air conditioning but probably would be too expensive to fit due to the age of the building and paintwork here and there needed touching up. There was a problem checking in to the hotel as they asked us to pay again even though we had already paid. They said they would sort it on checkout but this could have...

「Beautiful property in lovely countryside. The room was spacious and clean with good facilities provided. The bar was well stocked and the food lovely, although a little pricey, especially the children’s meal! Breakfast was fab with a great choice and cooked to order so was piping hot on arrival. Went to Kielder winter wonderland so this was an ideal stay as only 10mins drive away. Would definitely recommend.」

「Easy check-in, staff were friendly and informative on arrival and our beautiful room was ready at 3pm. 」

「The entire experience was superb, room, staff, amenities, food and staff all absolutely, a real 5 star stay 」

「The bed and breakfast experience lived up to its billing with prompt and excellent service from Michelle whenever requested. Breakfasts were excellent with a wide range of choices and the rooms were kept tidy with the suite providing the opportunity to relax in private. 」

「Brilliant 」