施設からの眺望

バジリカ ホリデー リゾートの口コミ

3 out of 5

口コミ

7.4

良い

評価 10 - 111 件の口コミ中 28 件が非常に良い" "
評価 8 - 111 件の口コミ中 43 件が良い" "
評価 6 - 111 件の口コミ中 23 件が普通" "
評価 4 - 111 件の口コミ中 10 件が不満" "
評価 2 - 111 件の口コミ中 7 件が非常に不満" "

7.8/10

清潔度

7.6/10

スタッフとサービス

7.0/10

設備とサービス

7.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Linda

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place in a wonderful location. Rooms are spacious and we loved the high ceilings. Perfect for a girls trip in Paphos.
2024 年 4 月に 3 泊滞在

6/10 (普通)

Gilles、BALMA

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Arnulf

2023 年 9 月に 6 泊滞在

2/10 (非常に不満)

Igor

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sehr schlechte Zustand schmutzig,Sweet Zimmer gebucht für 4 Person bekommen Ruine für zwei in neben Gebäude Mitte in Baustelle auf andere Seite Straße da wohnen auch einheimische. Frühstückt wahr ok.
2023 年 9 月に 7 泊滞在

8/10 (良い)

Alessandro

カップルで旅行
良かった点 : 清潔度
Very Kind and helpful staff
2023 年 7 月に 12 泊滞在

10/10 (非常に良い)

Ilan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Très triste de quitter cet hotel. Mon séjour a duré 10 jours et l’ai passé avec ma compagne dans ce magnifique endroit qui a une piscine privée et un accès facile a la plage après avoir traversé une magnifique promenade remplie de restaurants et de magasins pour ne rien manquer Le personnel est accueillant, chaleureux et a l’écoute même si vous ne maitrisez pas totalement la langue locale ou l’anglais Je conseille fortement cet endroit, calme et paisible. Je remercie les femmes de ménage qui vous rendent chaque jours votre chambre comme si vous y rentriez pour la première fois Je remercie tout particulièrement Christinella pour son temps sa bienveillance ses conseils son envie d’aider chaque personne sa gentillesse et surtout merci votre joie de vivre, nous le l’oublierons jamais Merci a tout le personnel pour ces 10 jours qui resteront a jamais gravés dans nos mémoires Très bonne continuation Salomé et Ilan
2023 年 7 月に 9 泊滞在

8/10 (良い)

Roberta

グループ旅行
良かった点 : 客室の快適度
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel was very good, the staff were lovely but what really makes it special is the location. 4 min walk to the harbour bus station. It's opposite a supermarket and it's about 5 mins walk to the sea front shopping and dining options. Oh and it also backs onto an ancient ruin and beautiful church. The pool was fab too.
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Halima

良かった点 : 清潔度、客室の快適度
Hôtel juste exceptionnel
Le sejour etait juste parfait. Le personnel est super accueillant et aux petits soins. L'emplacement rien a dire. Nous pouvons tout faire à pied. Tout est à proximité
2023 年 5 月に 4 泊滞在

6/10 (普通)

Joe、Inverness uk

良かった点 : 清潔度
Nothing unique, there were other accommodation in the complex But mine was very basic ,and balcony no roof,if I wanted to sit out but was raining 😡,the food was of decent standard,although at times the hot food was cold,thankfully I was on my own,if my wife was there she would have hated it!..could do with an upgrade! ..staff were pleasant and linen and towels changed daily,..I looked into bins and car park from my balcony which is at the back of property ...not a pleasant view..won’t be rushing back.
2020 年 2 月に 6 泊滞在

10/10 (非常に良い)

Natalja

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Пафос зимой
Большой комплекс, второй раз там останавливаемся. Очень нравится расположение, рядом с портом, с археологическим парком, с чудесным променадом, с кафешкими и магазинчиками, а также, рядом с автовокзалом. В этот раз у нас был номер Сьют-стандарт. Он показался нам меньше, чем аппартаменты с одной спальней. Но для зимы это скорее преимущество, поскольку в номерах холодно, а чем меньше площадь, тем быстрее она нагревается. Из нашего номера было видно море - это прекрасно! Можно было отапливать номер кондиционером, но состояние его не очень понравилось, его давно не чистили. На территории отеля есть бассеин с лежаками, все удобно, мы правда этими благами не пользовались. Завтрак не брали.
2020 年 1 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 1 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
It was good central to us we all like it and we had a upgrade which was very useful .the property could do with a refurbishment ,the staff were lovely good stay .
2019 年 12 月に 3 泊滞在
chrissyからの返信 (投稿日 : 2020 年 1 月 2 日)
Thank you for your positive review. Looking forward to welcoming you back again. Kind regards

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awfull hotel. Amenities old and dirty, even pests in hotel room
2019 年 12 月に 7 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 23 日)
Dear Guest, Your feedback is much appreciated, if you have some time, please e-mail us with more information regarding your stay so that we may look into the matters you have brought up. Kind regards

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great location, good food, just needed a bit of a spruce up however absolutely fantastic value for money and we would definitely stay there again.
2019 年 12 月に 7 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 19 日)
Dear Guest, Thank you for taking the time to write a review of your say with us. We look forward to welcoming you back again. Kind regards

8/10 (良い)

宿泊されたお客様

2019 年 12 月に 3 泊滞在
Chrissyからの返信 (投稿日 : 2019 年 12 月 9 日)
Dear Guest, We thank you for your review. Kind regards

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for families, central to all the local tourist amenities. Large apartment with a self catering kitchen. We had everything we needed. Hotel staff were very friendly. The pool looked great but unfortunately we did not get time to enjoy it. Great overall rating.
2019 年 11 月に 4 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 4 日)
Dear Guest, Thank you for taking the time to write a review of your stay with us. We look forward to welcoming you back again. Kind regards

8/10 (良い)

susana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 4 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 6 日)
Dear Susana, Thank you for taking the time to write a review of your stay with us. Looking forward to welcoming you back. Kind regards

8/10 (良い)

Kostyantyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice
Nice place with own pool and close to the beach and cafes
2019 年 11 月に 1 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 4 日)
Dear Kostyantyn, Thank you for taking the time to write a review of your stay with us. Looking forward to welcoming you back again. Kind regards

6/10 (普通)

Viktor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Celý čas nefungoval bojler aj po zapnutí tiekla studená voda.Bazén bol v susednej časti apartmánového complexu kde sa išlo cez cestu asi 50m. Tak isto aj strava sa podávala v susedstve.Pri rezervácii to nebolo upresnené.Pozitívne bolo každodenné upratovanie a výmena uterákov.
2019 年 11 月に 4 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 6 日)
Dear Viktor, Thank you for taking the time to write a review of your stay with us. A copy of your review has been sent to the hotel's general manager in order to look into the matters brought up. Kind regards

10/10 (非常に良い)

BERNADETTE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
superbe - à recommander
complexe resort idéalement situé à quelques pas de la plage, du port, de la gare routière - appartements super, grands, bien équipés et accueil très sympathique, prix avantageux (fin novembre)
2019 年 11 月に 3 泊滞在
chrissyからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear Bernadette, Thank you for taking the time to write a review of your stay with us, your feedback is much appreciated. We look forward to welcoming you back

10/10 (非常に良い)

john

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在
chrissyからの返信 (投稿日 : 2019 年 11 月 27 日)
Dear John, We thank you for your rating. It is a delight to see that you had an enjoyable stay with us and we look forward to welcoming you back again.

10/10 (非常に良い)

Paul

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic place.
Got a free upgrade to a penthouse suite. Absloutely fantastic. Great value. Even without the upgrade. If I ever visit Paphos again I wouldn`t hesitate to book here. Great location, plenty of shops, bars, and resturants. Walking distance from bus station and harbour.
2019 年 11 月に 5 泊滞在
chrissyからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear Paul, We thank you for taking the time to write a lovely review of your stay with us and hope to have you back soon. Kind regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
The property is ideally located in the centre of town. The room was a bit dated and the shower was very poor. As I booked on a room only basis I felt out of place when trying to get served in the bar/restaurant area as most guests were all inclusive.
2019 年 11 月に 7 泊滞在
chrissyからの返信 (投稿日 : 2019 年 11 月 18 日)
Dear Guest, We thank you for taking the time to write a review of your stay. Your feed back is much appreciated.

4/10 (不満)

宿泊されたお客様

カップルで旅行
Access to the self-catering block not very inviting. Horrible smell at Ground level. Lack of facilities in the kitchenette (i.e. no washing-up implements provided nor were there any dishclothes or wiping-up clothes). No power points adjacent to mirrors to allow ladies to blow-dry their hair. If you book a "Standard" apartment you cannot hire towels for use on the sunbeds around the pool. Very poor choice of TV programmes for the long dark evenings. Very disappointed in the buffet choices for an evening meal. Location good for the seafront, bus station, restaurants and bars.
2019 年 11 月に 7 泊滞在
chrissyからの返信 (投稿日 : 2019 年 11 月 15 日)
Dear Guest, We thank you for your feedback. Please note that for health and safety reasons the hotel does not provide dish washing products (soap or cloths). The choice of TV programmes caters for a variety of languages, however the Hotel does have free WiFi if you wish to use it to watch on your phone or tablet. The hotel buffet food offers a wide variety of foods and if you have an dietary requirements or needs, please let the hotel know so that we can cater for it. Kind regards

8/10 (良い)

Jan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
prima plek, vlak bij het strand / haven.
Leuke bediening, voor de prijs / kwaliteit verhouding een goed hotel. Het diner buffet is zeker aan te bevelen.
2019 年 11 月に 3 泊滞在
ireneからの返信 (投稿日 : 2019 年 11 月 13 日)
Thank you for posting a review following your recent stay at the Basilica Holiday Hotel. We truly appreciate your comments and glad to hear that overall, you enjoyed your stay. We hope, we get the opportunity to welcome you back to our hotel very soon.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a really nice place, clean room Nice people and good service. There is a supermarket in front of the hotel and the sea is one minute from there
2019 年 11 月に 3 泊滞在
Ireneからの返信 (投稿日 : 2019 年 11 月 12 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Look forward to welcoming you back

4/10 (不満)

George

良かった点 : 清潔度
Cheap and cheerful
This hotel was comfortable at best but I didn’t feel that the photos were a true representation of what we received. Nevertheless when we arrived the room was clean and tidy. Unfortunately there were small things missing which made no logical sense. For example, there was a kitchen with crockery/cutlery/cooking equipment etc however, there was no washing liquid or plug for the sink to wash the dishes. There was no lid on the rubbish bin which you put the toilet paper in, this was not pleasant as housekeeping only visited every second day. The pool area is great and perfect for sunbathing with plenty of sun loungers however, the pool itself is not heated at all so was quite cold (colder than swimming in the sea in Cyprus which is highly recommend). The location of the hotel itself is great as it is right accross the street from a large supermarket and 2 minutes walk from the harbour and a main bus station that can take you to most of the main attractions of Paphos. There are also plenty of good restaurants in the local area.
2019 年 11 月に 5 泊滞在
Chrissyからの返信 (投稿日 : 2019 年 11 月 11 日)
Dear George, Thank you for taking the time to write a review of your stay with us. A copy of your review has been sent to the Hotel manager in order for him to look further into the matters you have brought up. Kind regards,

6/10 (普通)

宿泊されたお客様

2019 年 4 月に 7 泊滞在
Chrissyからの返信 (投稿日 : 2019 年 5 月 4 日)
Thank you for your review. Please advise the issues that you encountered so that we may improve our services. Kind regards

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Good price for what you get
The hotel is located in a perfect place write at the center and close to all, the peaple are very nice but the beds is very not comfortable...
2019 年 4 月に 4 泊滞在
chrissyからの返信 (投稿日 : 2019 年 4 月 18 日)
Dear Guest, Thank you for your review. If you find the mattress uncomfortable, please let us know so that we can arrange for an alternative. Looking forward to welcoming you back again. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very good location. Frendly helpful staff. Clean and comfortable. Good breakfast. Pleasant pool area. Hot water system seemed inefficient at first but was fine once we had worked out how to use it .All in all, very good value for money.
2019 年 3 月に 5 泊滞在
chrissyからの返信 (投稿日 : 2019 年 3 月 28 日)
Dear Guest, Thank you for taking the time to write your review of our hotel. Looking forward to welcoming you back again. Kind regards chrissy

8/10 (良い)

Liz

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 3 月に 5 泊滞在
Chrissyからの返信 (投稿日 : 2019 年 3 月 22 日)
Thank you for your review

10/10 (非常に良い)

yair

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 4 泊滞在
krissyからの返信 (投稿日 : 2019 年 3 月 1 日)
Thanking you for your feedback and looking forward to welcoming you back again

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 3 泊滞在
krissyからの返信 (投稿日 : 2019 年 3 月 1 日)
Thanking you for your feedback and looking forward to welcoming you back again.

6/10 (普通)

宿泊されたお客様

Good proximity to the harbour, but room was quite rundown
2018 年 11 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Block Harbour Suites , Zimmer mit Fahrstuhl zur Landseite ruhig, wunderbarer Blick auf Pool und Ausgrabungen, Appartements haben gut ausgestattete Küchenzeile, aber Küchentuch und Abwaschlappen mitbringen, Essen mittags und abends reichlich und abwechslungsreich, Obst und Desserts, Gäste 90 % Engländer im November, leider Hotel Anlage nicht sehr ökologisch, ständig Handtuchwechsel, keine Mülltrennung,Toilettenspülung enormer Verbrauch, keine Spartaste, TV keine deutschen Sender
2018 年 11 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
Rude reception and inappropriate bathroom.
The lady in the reception was rude more than once. The bathroom was ridiculous because for taking a shower all the room gets wet for the inappropriate structure. Besides, the shower was badly installed: the shower faucet get so hot and it is in a position on the wall easily to touch so that I burned my belly by touching it. The pool was disgusting with green stuff on the wall border. I don't recommend this place at all.
2018 年 11 月に 5 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Reception clerk were nice. Rooms are big. Not enough kitchen tools.
2018 年 11 月に 4 泊滞在

8/10 (良い)

Ave

良かった点 : スタッフとサービス、施設のコンディションと設備
Standard apartment
Very good location. Studio apartment very ugly, furniture broken, atmosphere uncomfortable and damp, mattress dirty. Payed extra and got better Room-one Bedroom standard apartment. But in bathroom Glass frame broken, ventilator made lot of noise. Kitchen equipment poor.
2018 年 11 月に 7 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We were in the Suites over the road from the main building. Which was fine as it was quieter. The floors were very grubby and covered in dust, desperately in need of a good clean! Our main issue was we had no water whatsoever for 48 hours. When I called reception to tell them this, all we got was (after the 3rd call) "there is nothing we can do, you will have to wait for maintenance". Not exacltly what you want to hear when you are spending £126 per night! The service was awful! I had to mention that we had no water several times to different members of staff before they did anything about it. As we had no water, we had to go out to the main building in our bathrobes to get a wash. Walking through everyone having their dinner & entertainment which, as you can imagine, was quite awkward and embarressing. Not something you want to do on holiday! They didnt even offer any bottled water so we could at least brush our teeth or have a drink. The breakfast was very average. Porridge was awful, the worst I've ever tasted, same with the coffee. My partner had omlettes on a couple of mornings which were fine however difficult to find staff to make them (probably busy switching everyones water off!). The enteraintment around the pool is not for everyone, more aimed at the older demografic? Hotel should have more english tv channels, they only have one that isn't even a clear signal. The staff need to work on customer service, the old guy and woman with the afro as examples, very poor.
2018 年 10 月に 11 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great atmosphere, great area, great staff!
Very clean hotel, lovely and welcoming when we arrived late after a delayed flight and the man checking us in even helped us carry our things to the room to help. The staff throughout our stay were extremely welcoming cheerful and helpful! Would 100% recommend to everyone!!
2018 年 8 月に 7 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay away
2018 年 4 月に 1 泊滞在

8/10 (良い)

Lynda

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Not a bad hotel
found the staff very unfriendly. The room was lovely and a great area. The room was in a separate building from the pool area which was across the street. Very dark at the night when going back. Found it quite scary as we were two females travelling alone. Maid was excellent

4/10 (不満)

Steve、Crete, Greece

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Basilica Holiday Complex, Paphos, Cyprus
Upon Arrival they didn't have 2 rooms available despite the booking clearly stating 2 rooms. We had booked Superior Studio Apartments which are 300m away in another building within which the rooms were fairly modern and had been upgraded only to be given an apartment in the main building which was very, very dated and tired and really not that clean. Our friends had to share with us as it was a 3 bedroom apartment and reception never offered to correct things or compensate for their mistake until I suggested providing a free breakfast for the 4 of us for our whole stay of 4 days, they readily agreed to this. Location is good for the harbour and sea front with a supermarket directly opposite if you use this for a longer stay. To be fair, the apartment was well equipped even having a dishwasher but it seriously needs upgrading and the cleaners need to pay more attention to cleaning rather than just change the towels and make a bed (on 1 day during our stay, it wasn't done at all). If you book to stay here, make sure you make it VERY clear you wish to stay in the suites not the main hotel as these apartments have been upgraded.
2018 年 4 月に 4 泊滞在

4/10 (不満)

Tia、etelä suomi

良かった点 : 清潔度、施設のコンディションと設備
keskeisellä paikalla
Yksin matkustava saa huonoimman vaihtoehdon huoneista.
2018 年 4 月に 8 泊滞在

10/10 (非常に良い)

Kristel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything is so good.

8/10 (良い)

Jarmo

良かった点 : スタッフとサービス、施設のコンディションと設備

8/10 (良い)

douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
only stayed one night, but would recommend it. ideal location . Doug.

8/10 (良い)

Allan、Scotland

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed end of March 2018. Great Location for Harbour Bus Station, Supermarket, Paphos Archaeological Park, lots of good restaurants within 5-10 minutes walk. Good buffet breakfast at hotel, didn't book all inclusive because we prefer to try local restaurants so can't comment on lunch and dinner. Hotel is in several separate buildings we were the furthest from reception on the 2nd floor in Erato above Mother's Restaurant. No lifts in a few of the buildings. Room was good size, beds comfortable, clean and tidy but hot water was a bit temperamental sometimes ran very slow, sometimes too hot, sometimes too cold by the end of the week we had sussed it out. Didn't use the cooking facilities in the studio but great having a fridge. Swimming pool area is a good size but we didn't use it at all. WiFi speeds excellent in room and throughout public areas of complex. For £40 a night B&B it was a bargain.
2018 年 3 月に 7 泊滞在