Dear Ms. Sudha,Greetings from The Malla Hotel!Thank you for your wonderful review on Expedia! We're thrilled to hear that you had such a positive experience during your stay at The Malla Hotel.Our staff takes great pride in providing exceptional service, and we're delighted that you found them amazing. We believe that our team plays a crucial role in ensuring that our guests have a memorable and enjoyable stay.We're also glad to hear that you enjoyed our gorgeous garden. Creating a tranquil and beautiful environment for our guests to relax and unwind is important to us, and we're pleased that you found it appealing.Thank you for choosing The Malla Hotel, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm Regards,The Malla Hotel
8/10 (良い)
Jennifer
2024 年 2 月 15 日
Jennifer
2024 年 2 月に 1 泊滞在
The Malla Hotelからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Ms. Jenifer,Greetings from The Malla Hotel!Thank you very much for taking the time to provide us with your feedback and for giving us a rating of 8. We truly appreciate your input as it helps us understand how we're doing and how we can improve.We're delighted to hear that you had a positive experience during your stay with us. It's our goal to ensure that every guest has a comfortable and enjoyable stay, and it's rewarding to know that we were able to meet your expectations.If there are any specific aspects of your stay that you particularly enjoyed or any areas where you think we could make further improvements, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to continually enhance our services.We hope to have the pleasure of welcoming you back to our hotel in the future and providing you with another excellent stay.Warm Regards,The Malla Hotel
10/10 (非常に良い)
Molly
グループ旅行
2023 年 11 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great front desk staff, lovely grounds and a very good breakfast. A convenient walk to all of Thamel.
Molly
2023 年 11 月に 1 泊滞在
FOMからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for your valuable feedback.Warm Regards,The Malla Hotel!!!
10/10 (非常に良い)
Arlos
2023 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would go back
Amazing hotel. Close to everythint one needs. Great staff. Great food. Overall a charm.
Arlos
2023 年 3 月に 1 泊滞在
The Malla Hotelからの返信 (投稿日 : 2023 年 12 月 2 日)
Dear Mr. Arlos, Greetings From The Malla Hotel! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us in March 2023 and found our hotel to be amazing. We appreciate your positive comments about our cleanliness, staff, service, property conditions, facilities, and room comfort. We're delighted to know that you would consider returning in the future. If you have any further feedback or suggestions to share, please don't hesitate to reach out. We aim to continue providing you with a charming and exceptional experience. Looking forward to welcoming you back! Best Regards, The Malla Hotel