2/10 (非常に不満)
Yan
2015 年 1 月 10 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
A disappointed hotel and never tried again.
Stayed in the Blue Diamond Hotel for 4 nights with disappointed and unaccepted experiences. First, the room is dirty with mosquitoes that I could find many on the wall even in the winter time. Also, there was no any towel provided. Second, the washroom is not satisfied as it did not provide any hot water. Although the Expedia claimed that the hotel provides hot water during whole day. Third, the environment around the hotel is not acceptable. I can hear noise every day started at 7am. Also smoke entered my room in the morning every day and made me feel uncomfortable. Forth, the staffs are not helpful as they refused to provide services even I asked for helps. I told them for towel and extra blankets but they only asked me to wait and finally they didnt provide anything.
The price of this hotel is cheap but the services provides is surely not acceptable and I am sure another hotel with the same price can provide a better services.