4/10 (不満)
Jessica
小さなお子様連れの家族旅行
2024 年 5 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We specifically chose this hotel because of the indoor pool for our girls and it was out of service. My kids were really upset but I understand those things happen and can’t be helped.
However, the whole place was not kept updated at all and was looking really run down. The room smelled like smoke, shower head was falling out of the wall, the refrigerator decided to melt all of the place in the night…
At breakfast the food was pretty typical for a hotel but the breakfast attendees was just sitting there playing on her phone and almost everything needed restocked and the counter was extremely dirty. We had to ask for silverware as it was all out. So she did get up and finally stocked everything but neglected to clean the nasty counter.
Overall I would not recommend. Even leaving my 9 year old said we are never coming back here again if that tells you anything. Very disappointing
Jessica
2024 年 5 月に 1 泊滞在